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Brookdale College Place

550 E Whitman Dr

3.5(8 ratings)· College Place average: 3.8

Brookdale College Place — photo 11 / 5

Quick Facts

Care coordination
RN Care Manager coordinates chronic condition management
Location
Located adjacent to Walla Walla, Washington

What Families Think

Most reviewers describe Brookdale College Place warmly, praising friendly staff, tasty food, cleanliness, and an active social calendar for residents. However, one family reported serious lapses in personal care, including infrequent toileting and delayed medication refills that led to a UTI and hospital visit.

The Good

  • Staff repeatedly described as friendly and caring
  • Food praised by multiple reviewers as delicious
  • Facility called clean and well maintained
  • Residents active with varied social activities
  • Long-term residents report high satisfaction over years

The Bad

  • One serious report of neglected toileting causing hygiene issues
  • One report of delayed medication refill leading to UTI and ER visit
  • No pricing information published for this community

AI-generated from reviews and community data.

About Brookdale College Place

Brookdale College Place is an assisted living community located in College Place, Washington, offering personalized support that allows residents to maintain their independence while receiving help with daily tasks such as bathing, dressing, and medication reminders. Trained staff members are on-site 24/7 to provide support and respond to emergencies.

The community features engaging programs and cozy common areas designed to keep residents involved and connected. Residents can participate in activities including yoga, walking groups, creative classes, brain games, weekly coffee chats, lunchtime trivia, and a Garden Club. The community also offers personalized housekeeping, laundry services, and freshly prepared meals prepared by a culinary team that takes into account individual preferences and therapeutic diet needs.

College Place is a charming city in southeastern Washington State adjacent to Walla Walla, surrounded by scenic hills and known for its beautiful parks and gardens. Residents have access to local attractions including Lion's Park with walking paths and picnic areas, nearby wineries and golf courses, Bennington Lake for hiking and fishing, and community events such as the College Place Farmers Market and the Walla Walla Symphony. The Fort Walla Walla Museum and Pioneer Park offer additional cultural and recreational opportunities in the area.

Brookdale HealthPlus provides personalized preventive care and support for chronic condition management, with a dedicated RN Care Manager helping to manage care plans and coordinate with healthcare providers. The community's Optimum Life program is built on the philosophy of helping residents define what meaningful living looks like based on their personal interests and preferences, with staff supporting those goals through services, programs, and activities throughout the community.

Amenities include spacious apartments and a Personal Solutions program that delivers personal items such as toiletries and household products directly to residents' doors for convenience. The community emphasizes personalized support, customized care, and genuine community connection where residents can enjoy freedom of choice in how they spend their time and live authentically.

Types of Care

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

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Reviews

3.5overall · 8 ratings combined

3.5★ on Google (8)

Tony Hitter

Oct 2025

via Google

My mother has been living in Brookdale College Place for about 5 years and she absolutely loves it! She has the structure, support, and social opportunities that she needs to thrive. Their food is outstanding, so I eat there often when I come to visit. Looking back, I was concerned that she would not be happy there and want to return to her home which was not really an option, mostly due to safety. However, she now admits that she probably should have moved there sooner, and thanks me often for giving her a nudge and making it happen.

Keith Hansen

Mar 2025

via Google

I have been to Brookdale College Place to visit family friends and I couldn’t be more impressed! The building is beautiful…welcoming and spacious. You can tell the care team truly cares about each individual resident as well as the administration team. The residents seem very active with plenty of activities to do, and the menu seems to have a great selection of delicious food! I would not hesitate to have a loved one call this place home!!

Brenda Sosa Mejia

Mar 2025

via Google

My grandmother has lived at Brookdale College place for 2 years now and she absolutely loves it, the staff is so friendly and welcoming. My family and I love going to the events they host for the residents and the food is always great. The facility is very clean and well maintained. I would highly recommend for love ones.

Alicia Gonzalez

Aug 2018

via Google

Brookdale staff are rockstars!! Dallas is friendly and truly cares about all the residents. She made the process for my family very easy and made us feel so comfortable with our choice to choose Brookdale. I cannot day enough good things about her and the rest of the staff.

Gayle Beck

Nov 2017

via Google

My mother has lived at Brookdale for 4 year. In the last year I have become less and less happy with her care. She is supposed to be toiletted 4 times a day because of incontinence. This last Tuesday when I arrived at 3 pm she was laying in her recliner wearing a pair of depends and covered loosely with a small fleece throw. When I asked why she had no clothes on. None of the staff seemed to know. When the blanket was removed to get her dressed. Everything was urine soaked, her depends, 2 pads under her and her cloth recliner. Being on a toileting schedule she should have been pottied after lunch. This isn’t the first time I have found her in that condition. One time she was transported from Brookdale by Dial-a-ride to an appointment they knew about. When she arrived at her appointment her depends was dripping wet and soiled with fecal matter. When the Dial-a-ride driver returned to pick her up he said she was like that when he picked her up from Brookdale. (Don’t ask me why he didn’t tell someone instead of transporting her!) Which brings us to today, currently I am sitting with my mom in the ER. She was given a Rx for an antibiotic on the 16th but Brookdale says it wasn’t signed by the Dr. It was written on the 16th (today is the 26th) so I really don’t understand why 10 days later they weren’t able to get it signed. So Brookdale called me this afternoon saying that my mom is uncooperative, combative and confused because of her UTI. She needs to go out today, Sunday, so she can get started on antibiotic that she should have already been taking. I am looking for a new facility to move her to.

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Frequently Asked Questions

What types of care does Brookdale College Place offer?

Brookdale College Place offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Brookdale College Place located?

Brookdale College Place is located at 550 E Whitman Dr in College Place, Washington.

What do families say about Brookdale College Place?

Most reviewers describe Brookdale College Place warmly, praising friendly staff, tasty food, cleanliness, and an active social calendar for residents. However, one family reported serious lapses in personal care, including infrequent toileting and delayed medication refills that led to a UTI and hospital visit.

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