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Brookdale Union Hills, photo 11 / 6

Quick Facts

Licensed capacity
56 residents

Arizona DHS

Care continuum
Independent living through skilled nursing on one campus
Google rating
4 out of 5 stars from 27 reviews

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Brookdale Union Hills is rated 4 out of 5 stars on Google from 27 reviews, but no written reviews or detailed amenity information were provided to describe specific family experiences.

What reviewers praise

  • 4 out of 5 Google rating from reviewers
  • Offers a continuum from independent living to skilled nursing

What reviewers flag

  • No published pricing information available
  • No detailed reviewer comments provided to assess care quality

AI-generated from reviews and community data.

Brookdale Union Hills is a senior living community in Peoria, Arizona offering Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 27 reviews.

About Brookdale Union Hills

Brookdale Union Hills is a senior living community in Peoria, Arizona offering independent living, assisted living, and skilled nursing with long-term care. Operated by Brookdale Senior Living, the community features 24-hour staffing, on-site nursing, private rooms with private bathrooms, emergency call systems, and multiple floor plans to suit different care needs.

Amenities include housekeeping and laundry services, medication management, a restaurant-style dining room, salon and barber services, gathering and activity spaces, and wheelchair accessibility. Cable or satellite TV is available, and the community organizes social activities for residents.

Reviewers are divided on their experiences. Some families report strong satisfaction with the care, cleanliness, and staff attentiveness, noting that residents feel safe and well-supported. Others express concerns about staffing levels and whether adequate care reaches all residents, citing observations of inconsistent support. One reviewer wrote, "The facility always smells clean and fresh."

Types of Care at Brookdale Union Hills

Memory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities

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Reviews of Brookdale Union Hills

4overall · 27 ratings combined

4★ on Google (27)

Unknown

Mar 2026

via Google ↗ · Report

I would not recommend Brookdale Senior Living to anyone looking for quality care for their loved one. From my experience, the level of care provided to residents is deeply concerning. There does not appear to be enough staff to properly support the number of residents, which results in some individuals receiving minimal care—or at times, no care at all.<br><br>I have personally observed staff members sitting on their phones instead of attending to residents, and there have been instances where no staff were visible or available when needed. This creates an environment where residents’ basic needs may not be met in a timely or compassionate manner.<br><br>Placing a loved one in a facility should come with peace of mind, knowing they are safe, supported, and cared for. Unfortunately, that has not been the case here.<br><br>I strongly advise others to carefully consider alternative options before placing a loved one at any Brookdale location.

Teri Englerth

Dec 2024

via Google ↗ · Report

Dora and all the caregivers have been wonderful to work with and treat their residents like family. We have been very happy with the care our family member receives. Dora, Marilyn, Auggy, Cameron and rest of “Brookdale family” has made this difficult time easier to navigate.

Bill Thompson

Dec 2024

via Google ↗ · Report

All of the staff really care about the welfare of the residents at Brookdale. The activities, the food, the care provided for my wife gives me peace of mind knowing that she is being taken care of!

Priscilla Littau

Oct 2024

via Google ↗ · Report

Brookdale is a wonderful community where your loved one is well cared for and respected.

Noreen

Oct 2024

via Google ↗ · Report

I am a huge advocate of Brookdale Union Hills. My Dad has been there 1 1/2 years. The manager “Dora” is very caring, “Jenny” has gone above and beyond and is so special to me, “Regina” and “Anna” always get answers to health questions I have. The facility always smells clean and fresh! I am so happy my Dad is at Brookdale, as I know he is safe, and taken care of. He likes it there too! What a blessing.

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MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

We do not own or manage any community, and none owns us. Our only ties to the communities we list are the referral agreements that pay us and the listing upgrades some buy. A community that pays us is marked Partner or Sponsored on our site, and a community that has bought verification is marked Verified.

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We are in the business of referring residents to assisted living facilities and assisted living homes. We will be paid by the assisted living facility or assisted living home if you move into one of the referred assisted living facilities or assisted living homes. The fee we receive from the assisted living facility or assisted living home into which you move typically ranges from 50 to 80 percent of your first month's rent and care charges. We do have a current business relationship but we do not have a common ownership or control in, or any other financial, business, management or familial relationship with, any of the assisted living homes and assisted living facilities to which we are referring you.

By providing us with a written or electronic notice, you have the right to terminate our services to you at any time, including our use of your personal information. If you terminate our services, we will not be entitled to any fee for any move-in you make after the date of the termination notice unless either:

1. The assisted living facility or assisted living home you choose within the next twelve months is one that we specifically identify and refer to you after we evaluate your profile and requests but before we receive your notice of termination.

2. You communicate with us before you move into the assisted living facility or assisted living home.

Signed for MyLivingChoice LLC by Adam Coomes, President, October 22, 2026 at 10:09 PM CT.

Sending your request confirms that you received the notice above. By submitting, you're okay with us and Brookdale Union Hills reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Brookdale Union Hills offer?

Brookdale Union Hills offers Memory Care.

Where is Brookdale Union Hills located?

Brookdale Union Hills is located at 9296 West Union Hills Drive in Peoria, Arizona.

What do families say about Brookdale Union Hills?

Brookdale Union Hills carries a 4.0 out of 5 rating from 27 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Brookdale Union Hills?

Submit the Request Information form on this page, or contact Brookdale Union Hills directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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