Brookdale North Glendale

Andrea Grech

May 2026

via Google ↗

I had the pleasure of visiting this community on Saturday during their Mother's Day celebration. Staff was very welcoming and attentive to the residents and families. The food was delicious and the entertainment was excellent. I was surprised at the fact that in the center of the community was a walking path with live plants and a tree growing up from the ground under a skylight that filled the room with natural light. The outdoor space looked like a backyard and had a nice patio area. I also learned they allow pets and had a resident with a cat and another with a dog. The residents I engaged with were happy and the family I sat with spoke highly of the staff. The Executive Director, Patty introduced herself and we had a nice conversation. Such a beautiful and welcoming community.

V Beas

Jan 2026

via Google ↗

Very clean community and wonderful people to work with. The staff is very attentive and wonderful to partner with.

Julianna Young

Jan 2026

via Google ↗

Such a great community where the residents are well taken care of and the staff is friendly and knowledgeable. Mary keeps the residents busy and engaged with daily activities and Stacii is always so welcoming and friendly when you come to visit.

Alain Danel

Jan 2026

via Google ↗

surveys after surveys Brookdale north Glendale comes on top.<br>It reflects the true nature of this incredible organization.<br>Thank you for being so competent and so kind.<br>It shows that kindness goes a long way.<br>These people are loving angels.

Harli Klein

Aug 2025

via Google ↗

This isn’t senior living. it’s suffering.<br>My grandmother’s 2nd-degree burns prove it<br><br>That wasn’t a typo. And yes, you read it right.<br>My grandmother was handed “soup” so hot it left her with second-degree burns through her jeans.<br>Common serving temperature for soup is around 160 degrees, hot enough to cause instant injury. And yet, in a building full of seniors who often need assistance, Brookdale thought it was fine to serve it unmonitored and unchecked.<br><br>The cruelty didn’t stop at the spill. They left her sitting in those burning jeans, never acknowledging her agony, never calling us, never even filing an incident report.<br>For more than 16 hours, her blisters and swelling worsened while staff passed the blame instead of wrapping her wounds or getting her help.<br><br>And when the ambulance finally showed up? That was only because we arrived and demanded it. The paramedics took one look and said it themselves: these burns were so severe she needed the burn unit. Now, for almost two weeks, she’s been forced to endure painful scrubbing and cleaning of her wounds, all because of Brookdale’s negligence and inaction.<br><br>Sadly, this isn’t an isolated incident. So before you consider sending your beloved family member here, ask yourself: Am I willing to ignore these red flags?<br><br>Food served at scalding, unsafe temperatures<br><br>No immediate care or family notification after serious injuries<br><br>Basic dignity and personal care neglected<br><br>Leadership instability and no accountability<br><br>Families deserve more than glossy brochures and staged photos. My grandmother’s burns, and the suffering that followed, are the truth of Brookdale Senior Living. If corporate won’t act, then families like mine will keep telling the truth until someone listens.