3.8(12 ratings)· Durham average: 4.2
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Brookdale Spruce Wood is a senior living community in Durham, New Hampshire offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 12 reviews.
Brookdale Spruce Wood is a senior community in Durham, New Hampshire offering independent living and assisted living, with a memory care unit. The operator, Brookdale Senior Living, provides 24-hour staff, emergency call systems, medication management, housekeeping and laundry services, private rooms, and a restaurant-style dining room alongside gathering spaces and social activities. The community is wheelchair accessible and situated near conservation-protected woods and fields.
Reviewers offered varied assessments of the community. Several praised the caring and competent staff, with one noting the community's support enabled them to remain engaged in meaningful activities rather than require nursing home care. Others highlighted concerns about facility infrastructure, including heating and hot water issues, and mixed opinions on food quality and administrative responsiveness. Staffing and care delivery received more consistent praise than operational and management aspects.
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Help Me Choose3.8overall · 12 ratings combined
3.8★ on Google (12)
Marilyn Dyer
Oct 2025
I have been assisted and supported in my process as a person with a progressive diagnosis. Without that support in managing my care I would most ;likely be in a nursing home. I have felt empowered to continue with activities that give meaning to my life.
A N
Apr 2025
Brookdale Spruce Wood, and specifically their memory-care wing called "Clare Bridge," gets a mixed review. I'd give the facility and staff that interacted daily with my parents 4 stars, the food 2 stars, and upper management, a single star.<br><br>The staff that cared for my parents were generally very good to excellent. The food served at Clare Bridge, based on the reviews of my father, was between poor to acceptable. They made zero dietary accommodations with the excuse being that there was no "dietician" at the facility.<br><br>But the real problem they experienced was that Brookdale did not personalize the care my mother received based on her needs. Brookdale seems to have a "cookie cutter" formula and if you fit into their mold, they would be a good place to live. But if you needed anything outside of their comfort zone, forget it.<br><br>In our situation, Mom was temporarily confined to a wheelchair because of a recent fall. But instead of helping her improve so she could walk again, Brookdale instead thwarted our every attempt to do so. She had been very athletic and was suffering from Alzheimers, but we knew that it would be her desire to walk, not live the rest of her life in a wheelchair.<br><br>Yet Brookdale did everything they could to prevent her from seeking to walk again, including cancelling the part-time Physical Therapy that was approved and that we were paying for. We then got approval to bring in a fitness trainer but that was promptly cancelled by the Director after two productive sessions. No follow up was ever given, nor any effort to reimburse us for the wasted expense.<br><br>Since the Director never explained any of this, even after we gave our notice and moved out, I can only speculate that they were so fearful that Mom would fall again that they were willing to take no risk whatsoever. Perhaps a fall on "their watch" was unacceptable to them even if it was a small risk that we were willing to take because we knew it was what Mom would have wanted.<br><br>My parents moved into another facility and Mom is walking again, with supervision, after less than two weeks. I can't imagine what her physical trajectory would have been had we stayed at Clare Bridge, but I know it would not have been good.
Kristine Tully
Oct 2024
Brookdale senior living facility inDurham NH leaves a lot to be desired. Poor and very old heating units support over a 100 residents. They put bandaid after bandaid into repairs resulting in weeks of no hot water for residents to shower or clean dishes<br>In addition to old and poor infrastructure; there is NO help or support from the administration. My mother was robbed. She had all her gold jewelry taken and perhaps more personal information while she was gone from Brookdale for a week. Inside job for sure<br>So when making monumental decisions about your loved ones life,care, security and safety; do not go to a Brookdale facility
Dan Botsford
Oct 2024
A senior residential community for independent adults and those requiring assistance with mobility or administration of medications. A memory unit is also available. Staff is caring and superb. Food is excellent. Staff are excellent, caring and competent .<br><br>Setting, located about 2 mi from Durham. New Hampshire is surrounded by conservation-protected woods and fields. Trails for walking and exploring are available for those with independent mobility.
Christopher Wolfe
May 2024
Checking out a home for dad
Brookdale Spruce Wood offers Assisted Living, Independent Living and Memory Care.
Brookdale Spruce Wood is located at 25 Worthen Rd. in Durham, New Hampshire.
Brookdale Spruce Wood carries a 3.8 out of 5 rating from 12 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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