MyLivingChoice

Brookdale North Raleigh

1200 Carlos Dr

4.2(22 ratings)

Brookdale North Raleigh — photo 11 / 6

Quick Facts

Year opened
1985
On-site therapy
On-site PT/OT and physician visits available
Pool amenity
Indoor pool with senior water aerobics classes

What Families Think

Families generally describe Brookdale North Raleigh as a lively, well-run independent living community with attentive staff, good food, and full activity calendar, and several note the on-site PT/OT and doctor visits as a big help for aging parents. However, a few reviewers report serious concerns including a pest infestation, unresponsive management, and billing issues after a resident's death.

The Good

  • Friendly, caring staff frequently praised by families
  • Wide variety of well-liked meals and dining options
  • Busy activities calendar with live music and events
  • On-site PT/OT and physician visits available
  • Indoor pool with senior water aerobics classes
  • Pet-friendly apartments and convenient transportation service

The Bad

  • One serious report of roach infestation and unresponsive management
  • One report of billing dispute after a resident's death
  • One report of no diabetic or special diet menu options
  • One reviewer described the director as dismissive and unhelpful

AI-generated from reviews and community data.

About Brookdale North Raleigh

Brookdale North Raleigh

At Brookdale North Raleigh, trade the worries of home ownership, such as basic utilities, maintenance and landscaping, for the true comforts of home. Our community, located in Raleigh, N.C., offers independent living accommodations with resort-style amenities and services to create the rewarding retirement you deserve.

With pet-friendly apartments designed to feel and function like home, a jam-packed activities calendar and upscale conveniences, our community is the perfect place for you to freely follow your pursuit of passion and live your dreams. To be your best possible self. A place where you choose to not just age well but live well.

Full of Fun and Games

Boredom? That word is banished from Brookdale North Raleigh. Our events calendar brims with such activities as billiards, fitness, live music, leisurely swims in the pool, movies and scenic drives. When it’s time to meet and greet, stroll over to our sports bar/pub, cafe/bistro or arts & crafts center or link up with residents who enjoy the same card and board games that you do.

For times you want to get out and about Raleigh, our transportation services will provide you with door-to-door service to your favorite restaurants, shops and local attractions.

Sophisticated Comfort and Convenience

Your home is your castle and at Brookdale North Raleigh you live like royalty. Beginning with nine spacious floor plans from which to choose — all featuring plenty of light from windows — you also have such luxe amenities as concierge service, a 24-hour security system, indoor pool, putting green, billiards room, courtyard and garden, greenhouse and an on-site beauty/barber shop.

We believe dining well is part of living well. You’ll enjoy restaurant-style dining in our elegant, well-appointed dining room with such refined chef-prepared meals as cod piccata, roasted pork and beef tips. At Brookdale North Raleigh, you’ll see that you are, indeed, living well.

Amenities

•    Emergency Alert System
•    Indoor Pool
•    Transportation
•    Parking - Surface
•    Library
•    Concierge Service
•    Beauty/Barber Shop
•    Courtyard and Garden
•    Gardening/Greenhouse
•    Porch
•    Therapy Room
•    Private Dining Room
•    Arts & Crafts Studio
•    Game Room
•    Billiards
•    Walking Paths
•    Wi Fi Access Throughout
•    Putting Green/Outdoor Sports Activities
•    Landscaped Grounds
•    Whirlpool
•    Business Centers/Computers
•    Fireside Living Room
•    Meeting Rooms
•    Community Room (Rental Space)
•    Computer/Internet Access
•    Guest Suite(s)
•    Postal Services
•    Piano

Delivering the Best in Senior Care

If you’re just starting to investigate senior living, you might have noticed that there are several options to choose from before you even move in! Fortunately, selecting from these different kinds of senior living care levels isn’t a task you have to tackle alone. We’ve compiled some of the most important info about each care level here. And if you’d like some help figuring out which one is right for you, our helpful associates are just a phone call away.

Independent Living

Independent living is ideal for those who still enjoy an engaging lifestyle and want more freedom to pursue their passions. Residents can spend less time worrying about things like home ownership, maintenance and landscaping and more time doing the things they love in a place designed to feel and function like a home.

Assisted Living

Assisted living is a wonderful option for people who need assistance with daily activities like managing medications, dressing, bathing, housekeeping and meals. It’s a redefined independence that allows you and your loved ones the peace of mind you deserve and gives you more time to invest in the people and hobbies you love.

Memory Care

Memory care services provide quality care and support for seniors living with Alzheimer’s and other forms of dementia. With gentle guidance and visual reminders, these programs provide a secure, safe space with activities that meet a resident’s skill level and allow them to flourish even with advanced expressions of the disease.

Skilled Nursing

Skilled nursing provides seniors with two services: short-term and long-term care. Short-term care programs are designed to provide recovery from surgeries, illnesses and accidents. Long-term care is for those who could benefit from 24-hour nursing care.

Continuing Care Retirement Communities

A continuing care retirement community (CCRC) offers multiple care levels on one campus, which means you don’t have to move even if your healthcare needs change in the future. With a full range of personalized assistance and care options that fit your lifestyle, you can have peace of mind knowing your future is taken care of.

Hospice

Hospice provides compassionate care and support to individuals and caregivers who are living with terminal illness, no matter where they call home. Our hospice associates can provide on-call support, clinical and skilled care as well as spiritual and emotional counseling and music therapy. Let us handle the care, so you can enjoy the precious moments of life.

Home Health

Home Health provides licensed clinical care in the comfort and privacy of your own home. Our team includes registered nurses, licensed practical nurses, rehabilitation therapists, social workers and aides to provide you a wide range of skilled care that’s designed to help you achieve your health and wellness goals.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.2overall · 22 ratings combined

4.2★ on Google (22)

Becky W

Apr 2026

via Google

Anthony, Kelly and everyone you meet on staff is quick with a smile and a solution. They are passionate about helping make Brookdale a warm and inviting home.

Shadez Of Crazee USA

Apr 2026

via Google

If 0 were possible. The exterior, entrance, foyer, and dining facility look grand. The facility director, Jason West, is a rude, condescending, dismissive individual. Cockroaches, infestation! On the 5th floor in apartments. No food in the apartment. In the medicine cabinet, covered toothbrush, excrement on walls, in the medicine cabinets, live roaches coming out of outlets behind photos, under and on furniture. I was shocked!! My sister stated she had sent emails to staff and to Jason West. I actually spoke to him in person about my findings in my 92 yr old father's very expensive apartment. Jason West stated, "We have Orkin come out regularly." I commented it is clearly not working. Jason West then stated, "Bugs, and Roaches are not everywhere, but we do have issues in some units." I told him that it is not acceptable for residents, and that my sister has emails documenting months of complaints. His response, "What else do you expect me to do? " Sarcasm, no empathy, lack of importance were shocking. The amount of money that these retired elders are paying, and the trust families are seeking from these facilities to only be shrugged off, is heart breaking. Im going further with my complaints Mr Jason West. We have emails complaints that you have responded to. My father Retired as a military officer with over thirty years of service. He was a 17 year old Korean War veteran, he served in the Dominican Republic Conflict (Operation Power Pack, 1965), and in Vietnam he survived the Tet Offensive in 1968. He was awarded many accommodations throughout his service time from President Kennedy and President Reagan. We placed our father in the care of the Brookdale facility because you told us you would take care of him, just like the USA placed it's trust in the hands of my father. Mr. Jason West you failed him. I'm certain there are others, just as you stated on April 15, in your lobby, other apartments have roaches too.

Kimberly Bradley

Oct 2025

via Google

Recommend families considering a move to a retirement community consider Brookdale. Professional, caring employees will help this new chapter of independence. Love that Brookdale North Raleigh even has an option to move into a fully furnished space that’s professionally decorated!

carole kingsley

Oct 2025

via Google

two or three visits here, and one will get a good sense of who and what we are about

Debbie Halvorsen

Dec 2024

via Google

We love Brookdale North Raleigh! We moved Mom and Dad there 5 years ago and daily my Dad thanks the Lord that they live in such a nice place. Great variety at meals, attentive, kind staff, lots of activities including regular concerts by first rate musicians. My parents are thriving at Brookdale and we couldn’t be happier.

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Frequently Asked Questions

What types of care does Brookdale North Raleigh offer?

Brookdale North Raleigh offers Assisted Living, At-Home Care, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Is Brookdale North Raleigh pet friendly?

Yes — Brookdale North Raleigh lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale North Raleigh located?

Brookdale North Raleigh is located at 1200 Carlos Dr in Raleigh, North Carolina.

What do families say about Brookdale North Raleigh?

Families generally describe Brookdale North Raleigh as a lively, well-run independent living community with attentive staff, good food, and full activity calendar, and several note the on-site PT/OT and doctor visits as a big help for aging parents. However, a few reviewers report serious concerns including a pest infestation, unresponsive management, and billing issues after a resident's death.

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