5(19 ratings)· Raleigh average: 4
1 / 5Families describe this in-home care agency as highly responsive and dependable, frequently crediting owner Frank for personally coordinating care and easing the transition of new caregivers into clients' homes. Reviewers highlight compassionate, well-trained staff who provided both emergency and ongoing support, including specialized help for a client with Alzheimer's.
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Home Helpers Home Care of Raleigh and Cary, NC, is a home care agency providing personalized senior caregiver services in Raleigh, Cary, and surrounding areas of North Carolina. The agency offers trained professionals who assist elderly individuals with daily tasks and medical needs, allowing seniors to receive care in the comfort of their own homes while maintaining independence and familiar routines.
The agency provides a comprehensive range of home care services including assistance with activities of daily living, specialized care for seniors with Alzheimer's or other forms of dementia, respite care for family caregivers, transportation and accompaniment to appointments and outings, medication reminders, and support with personal care and mobility. Home Helpers also helps with meal planning, shopping, and preparation to support daily wellness, as well as companionship and social engagement to support emotional health and prevent isolation.
Home Helpers emphasizes personalized care plans tailored to each senior's unique needs and preferences. Caregivers undergo thorough background checks and are bonded and insured. The agency prioritizes ongoing training and support for its caregivers to ensure they have the skills and knowledge to provide compassionate, dignified assistance. Services also include help with housekeeping tasks, basic technology use, and recovery support following hospital stays.
The agency operates as an independently owned and locally operated franchise and provides services without regard to religion, race, color, national origin, gender, sexual orientation, veteran status, or other protected status. Services may vary at each location.
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Help Me Choose5overall · 19 ratings combined
5★ on Google (19)
Rob Cheney
May 2026
Great experience overall. Frank and the team were friendly, professional, and easy to work with. Communication was solid, everything went smoothly, and they did exactly what they said they would do. Definitely recommend if you’re looking for a company you can count on!
Christine Eaves
May 2026
Hello.My name is Christine. I recently started working for Home Helpers. I am a Certified Med-Tech in the State of NC, but I REALLY like the One-On-One interaction and Personal Attention that I give as a Care Aide, as opposed to working in Long Term Facilities. I REALLY ENJOY Home Helpers Mission and the camaraderie that WE (employees) enjoy amongst ourselves, and the pay…IS APPROPRIATE! The Owner and her Associate….ARE Top Notched Professional’s! I hope Home Helpers continues to GROW, and I look forward to continuing to working with HH!
Dave Goodrich
Jan 2026
Dependability, consistency, and compassion were what we sought and found for our mom’s home care needs. Home Helpers trained team provided both overnight and daytime support. Frank himself transitioned new staff at mom’s house to ease her concerns about inviting “strangers” into her home. Give them a call and keep your loved one at home!
Allen Jernigan
Nov 2025
Calling Home Helpers is like calling the calvary! When my mother was unexpectedly hospitalized for a week, my elderly father needed 24/7 care at extremely short notice. Frank, the owner, immediately mobilized his team of highly trained, compassionate caregivers and rode to the rescue. Frank clearly cares about his clients, is very responsive, even returning my calls after hours, and is simply a pleasure to work with, as are his staff. I recommend Home Helpers most highly and without reservation. We would definitely go with them again.
Ellen Hardesty
Jul 2025
I’m incredibly grateful for the care Home Helpers has provided for my mother, who has Alzheimer’s. Frank, the owner, is compassionate and has worked closely with me to ensure my mom’s needs are met. Lucy, the caregiver, is truly outstanding. She’s not only professional but also a wonderful companion for my mom, going above and beyond in her care. I trust Home Helpers completely and appreciate their attention to my mother’s well-being. It’s reassuring to know my mom is in such capable and kind hands. If you’re looking for reliable, compassionate care, I highly recommend them.
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