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Sunrise at North Hills

615 Spring Forest Rd

2.9(47 ratings)· Raleigh average: 4

Part of Sunrise Senior Living · 220 communities · 4.5★ average

Sunrise at North Hills, photo 11 / 8

Quick Facts

Year opened
1985
Licensed capacity
160 residents

California CDSS

Nearby hospitals
WakeMed, Duke Raleigh, and Rex Hospital nearby
Leadership stability
Reported six or more directors in five years
Memory care setup
Dedicated Reminiscence-style memory care neighborhood

What Families Think

Reviews for Sunrise at North Hills are sharply divided: many families praise specific caregivers and describe strong personal bonds with staff, while a large number of other reviewers report serious lapses in monitoring, communication, and safety, especially in memory care. The community has a below-average Google rating and very low Yelp rating, with recurring themes of high management turnover and inconsistent oversight.

The Good

  • Individual caregivers frequently praised by name
  • Long-term residents (years) with loyal families
  • On-site physical therapy room and putting green
  • Near WakeMed, Duke Raleigh, and Rex hospitals
  • Dedicated memory care neighborhood for dementia residents
  • Respite and short-term stays available

The Bad

  • Multiple reports of falls with unanswered call buttons
  • Several reviewers cite high director/staff turnover
  • One report of billing surprises and undisclosed fees
  • Reports of missed hygiene care and unnoticed weight loss
  • One report of a pest (roach) infestation

AI-generated from reviews and community data.

Sunrise at North Hills is a senior living community in Raleigh, North Carolina offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.2 out of 5 across 39 reviews.

About Sunrise at North Hills

Sunrise at North Hills

About Sunrise at North Hills

We’re welcoming brighter days as our residents have the chance to enjoy group activities, communal dining, social events, and indoor visitation, subject to community operating status.

Community & Location Highlights:

•    Senior living community located in Raleigh, NC, offering assisted living, memory care and short-term stays
•    Located on Spring Forest Road between Falls of Neuse Road and Six Forks Road
•    WakeMed Raleigh Hospital, Duke Raleigh Hospital and Rex Hospital nearby for medical support
•    Shopping, dining and movie theaters close by—some within walking distance
•    Recently renovated community, with on-site physical therapy room, putting green and TV lounge with fireplace

Sunrise at North Hills in Raleigh, NC, has everything you could want in a senior living community—along with a few pleasant surprises. Loving, personalized attention allows our residents to enjoy every day, and gives families the comfort of knowing their loved ones are not only safe and well cared for, but also active and engaged. With a full interior renovation (including a new Reminiscence Neighborhood focused on memory loss care) in 2013, the community’s aesthetic quality truly matches the level of care our residents receive. And they receive a few extras, as well: a physical therapy room, a putting green and basic cable, all included!

Our residents enjoy frequent outings to nearby shopping, dining and movie theaters. It’s the little touches like these that make Raleigh, North Carolina’s Sunrise at North Hills a highly desirable choice in senior living.

Senior Care and Services

At Sunrise, we believe consistent, standardized care promotes our residents’ quality of life. With a focus on individual well-being, we get to know you on a personal level. We are committed to providing you support, tailored to your individual needs and preferences.

Assisted Living

Assisted Living at Sunrise allows seniors to remain independent in a professionally managed and carefully designed community setting. Enjoy vibrant social activities, personalized elderly care and individually tailored 24-hour support services.

Independent Living

Our Independent Living communities combine the peace of mind of on-call assistance with a chore-free, service-rich environment. With a range of lifestyle choices and personalized services, seniors can continue to enjoy their privacy and freedom without the hassle and responsibility of owning and maintaining their home.

Memory Care

Memory care, for residents with Alzheimer’s and other forms of memory loss, offers specially designed, safe and stimulating environments. This includes Reminiscence Neighborhoods where we create and recall meaningful activities using the stories and details of an individual’s life.

Respite Care

Respite care, or short term stays at Sunrise are available for seniors whose caregiver may become temporarily unavailable due to health, other commitments or an extended vacation. A respite care stay also supports seniors who need extra assistance after a hospital visit or during an illness.

Personal Care

Our personal care services are offered at Sunrise communities in Pennsylvania and Kentucky to provide residents with a tailored approach to resident wellness and around-the-clock assistance.

Skilled Nursing

Our skilled nursing and rehabilitation care is founded on the Sunrise Principles of Service to provide quality clinical elderly care while preserving our residents’ dignity and self-respect.

Home Care

Have care needs that are often provided in a given facility but you prefer something else? Sunrise can bring health and homemaker services to you, wherever you reside, for the compassion and care you need–on your terms.

Coordination of Hospice Care

We can help coordinate hospice care services with other professional caregivers and ensure personalized treatment and compassion for those requiring end-of-life care.

Types of Care at Sunrise at North Hills

Assisted LivingHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Theater Room
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Sunrise at North Hills

2.9overall · 47 ratings combined

3.2★ on Google (39) · 1.6★ on Yelp (8) · Yelp page ↗

Deforest Davis

Jul 2026

via Google

We couldn’t be happier now that we found Sunrise of North Hills for our mother. Alex, Carrie, and Dom, her wonderful evening caregiver, have all been amazing. Their kindness, compassion, and attention have given our family tremendous peace of mind. We are truly grateful to know that she is surrounded by people who genuinely care about her comfort, happiness, and well-being. We highly recommend Sunrise of North Hills to anyone searching for a caring, supportive, and welcoming place for their loved one.

Chris Kuczek

Jul 2026

via Google

From our first meeting with Sunrise at North hills the team was outstanding they covered all details and were genuinely supportive . in addition I have to give a special thanks to Carrie the executive director who when above and beyond during this process She walked us through every detail, made onboarding seamless. then the caregivers went even further. Very very attentive, consistently kind, they have exceeded every expectation. We couldn’t be happier with our choice for Dad !

Jan Starnowski

Jun 2026

via Google

Clean and well kept facility. The staff was friendly. Homelike feeling.

Shana Timmer

Mar 2026

via Google

I had the pleasure of speaking with Devin today who was professional and handled my request in a quick and effective manner. I look forward to speaking with the Executive Director next week to discuss a future partnership.

S

Susan D.

Mar 2026

via Yelp

My dad was admitted in mid-January 2026. He was there for 4 days before he was given an alert pendant to call caregivers! Two slats in the blinds were too short horizontally, which I pointed out to the sales manager a month before Dad moved in; when he did move in, the slats weren't replaced. They didn't give him a proper shower or shave for a month! The PT and OT aren't on a regular schedule, and he waited up to 2 weeks before a PT and OT visited him. This goes against their policy, which is receiving it twice a week for 10 weeks. A couple of caregivers have just walked in the door w/out knocking, violating his privacy. He also received a bill for $21,000 for his 1st month! There were and still are other problems, which I told the coordinator about, and she's doing her best to help, so there's that. Anyway, a friend's dad stayed at Brighton Gardens and really liked it, so look into them as an alternate.

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Ask about availability, pricing, or a tour. Your details go only to Sunrise at North Hills, never sold or shared.

Frequently Asked Questions

What types of care does Sunrise at North Hills offer?

Sunrise at North Hills offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Does Sunrise at North Hills offer respite or short-term stays?

Yes. Sunrise at North Hills lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Is Sunrise at North Hills pet friendly?

Yes. Sunrise at North Hills lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Sunrise at North Hills located?

Sunrise at North Hills is located at 615 Spring Forest Rd in Raleigh, North Carolina.

What do families say about Sunrise at North Hills?

Reviews for Sunrise at North Hills are sharply divided: many families praise specific caregivers and describe strong personal bonds with staff, while a large number of other reviewers report serious lapses in monitoring, communication, and safety, especially in memory care. The community has a below-average Google rating and very low Yelp rating, with recurring themes of high management turnover and inconsistent oversight.

How can families visit Sunrise at North Hills?

Submit the Request Information form on this page to connect with Sunrise at North Hills and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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