Reggy Taylor
May 2026
Great place but with a little tension because of buy out.<br>No cook for last 6 days with no information furnished..Fairly good catered meals..No fresh coffee after noon
Brookdale Lakeway Assisted Living
1915 Lohmans Crossing Rd
4.3(65 ratings)
1 / 4Quick Facts
- Total units
- 132
- Care continuum
- Assisted living, memory care, and skilled nursing on one campus
- Nearby hospital
- Near Baylor Scott & White Medical Center
What Families Think
Families describe a caring front-line staff and a lively activities calendar, especially praising the memory care team, but several reviewers raise concerns about slow communication, missing belongings, and inconsistent housekeeping. One serious report described a resident's death after alleged gaps in monitoring and personal care, which is a significant outlier worth researching further with the community directly.
The Good
- Staff described as kind, patient, and attentive
- Memory care praised for music, parties, and love shown
- Clean, well-appointed facility with library and piano
- Continuum of care allows aging in place on one campus
- Convenient location near shops, hospitals, and golf
The Bad
- One report of a resident death amid alleged care and monitoring lapses
- Several reviewers cite slow staff response to family inquiries
- Reports of missing belongings and inconsistent room cleanliness
- One reviewer called cost high even with Medicare and long-term care insurance
AI-generated from reviews and community data.
About Brookdale Lakeway Assisted Living
Brookdale Lakeway is an assisted living, memory care, and skilled nursing community located in Lakeway, Texas, just outside Austin in the heart of Texas Hill Country. The community offers a continuum of care on a single campus, allowing residents to remain in the same location if their care needs change over time.
The community provides personalized service plans tailored to individual needs. Assisted living residents receive help with daily tasks such as dressing, bathing, and medication management, while memory care follows a person-centered approach for those with Alzheimer's and other forms of dementia, offering a secure, homelike setting with a dedicated team. Skilled nursing and rehabilitation services are also available with licensed nurses on staff. Staff members are available 24/7 to respond to emergencies and provide support with compassion and respect.
Brookdale Lakeway features a full calendar of wellness-focused events and activities, including yoga, walking groups, creative classes, and brain games. Residents can participate in clubs such as the Gardening Society, Music Appreciation Group, and Veterans Circle, as well as pursue hobbies like painting, storytelling, birdwatching, and journaling. Art classes, book discussions, and gardening activities provide opportunities for creativity and connection. The community also offers culinary services shaped by residents' preferences and dietary needs, with specialized dining in memory care through the Clare Bridge program.
The neighborhood offers convenient access to shops, restaurants, local hospitals including Baylor Scott & White Medical Center, and recreational opportunities like golf courses. Residents can enjoy the scenic Hill Country landscape, wildflower displays, and nearby attractions such as Hamilton Greenbelt and the Lakeway Arts District. The community features 14 floor plans with natural light, storage, and the ability to personalize living spaces. Additional services include a Personal Solutions program for convenient delivery of household and personal care items, and Brookdale HealthPlus, which provides personalized preventive care and chronic condition management coordination.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.3overall · 65 ratings combined
4.3★ on Google (65)
Reggy Taylor
May 2026
Great place but with a little tension because of buy out. No cook for last 6 days with no information furnished..Fairly good catered meals..No fresh coffee after noon
Monica Murphy
Oct 2025
My mom lived here in memory care for years…the staff is wonderful!!! I can’t say enough about the love she got here. They had music and parties often and she loved the butterfly garden. Highly recommend !
Judith Gonzalez
Apr 2025
My son was sent to Brookdale on 11-2-2024. He passed away at Brookdale on 11-24-2024. This place would not let me stay with my son overnight and I told them at other rehab facilities they would let me stay with him. The nite I left him alone I told the nurse I was leaving and would return the next morning. They called me at 6:30 the next morning that he deceased. I don’t know what happened and no one from the facility has bothered to call me at all. I wondered if he called them out because they did take a long time to come when you would push the button. They never put side rails on the bed like they said they would. He had a Ostomy bag they would not clean at times and I had to do there job in changing him. They never helped me him bath him. I did there job. On the paperwork it states at 10:30 pm he was doing fine so at what time did it all go wrong. They said he was largistic so why didn’t they call the ambulance? Tell this day it’s like me hearing my son scream and no one came to save him. I wish I would have read the reviews first or gotten him out in time
J R
Oct 2024
One of my parents has lived here for 6+ months. This place is very expensive, even with Medicare and long-term care insurance. Here’s what I’ve discovered so far: the professional staff are very slow to reply, if at all, to family inquiries; my parent’s belongings regularly go missing; the bed often has dirty or missing (top/flat) sheets; the bathroom isn’t kept that clean; the room is hot in the summer & too cold now, and the room thermostat cannot controlled by patient. On the positive side, most of the daily care , front desk & dining staff are very nice and helpful; the location is convenient for our family; they extended visiting hours/front door access on the rehab side from 6pm to 8pm.
Frequently Asked Questions
What types of care does Brookdale Lakeway Assisted Living offer?
Brookdale Lakeway Assisted Living offers Assisted Living.
Where is Brookdale Lakeway Assisted Living located?
Brookdale Lakeway Assisted Living is located at 1915 Lohmans Crossing Rd in Lakeway, Texas.
What do families say about Brookdale Lakeway Assisted Living?
Families describe a caring front-line staff and a lively activities calendar, especially praising the memory care team, but several reviewers raise concerns about slow communication, missing belongings, and inconsistent housekeeping. One serious report described a resident's death after alleged gaps in monitoring and personal care, which is a significant outlier worth researching further with the community directly.
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