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Biddeford Estates

2 Dartmouth St

3.4(24 ratings)· Biddeford average: 4.2

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Biddeford Estates receives mixed feedback, with many families praising a clean, friendly, home-like community, while a couple of serious complaints raise concerns about safety oversight and billing practices. Most reviewers who have lived there or visited speak positively about staff warmth and resident care, though a few flagged incidents point to gaps in supervision and communication.

What reviewers praise

  • Reviewers call staff friendly and caring
  • Residents describe it as feeling like home
  • Facility described as clean
  • Positive atmosphere among residents

What reviewers flag

  • One report of a dementia resident leaving unsupervised and unnoticed
  • One reviewer described rude, unhelpful customer service from staff
  • One detailed complaint about medication delays and extra fees
  • One report alleging lack of communication after a safety incident

AI-generated from reviews and community data.

Biddeford Estates is a senior living community in Biddeford, Maine offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 24 reviews.

About Biddeford Estates

Biddeford Estates is an assisted living community in Biddeford, Maine. The community maintains 24-hour staff on site and provides medication management for residents.

Residents have access to gathering and activity spaces for social engagement, with housekeeping services included. The community is wheelchair accessible and equipped with an emergency call system to support residents' safety and independence.

Types of Care at Biddeford Estates

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Biddeford Estates

3.4overall · 24 ratings combined

3.4★ on Google (24)

Kenneth Alaiyan

Aug 2024

via Google ↗ · Report

This is a civil rights volition removing an account unit and leaving the patients to sweltering in a room at 95 degrees.and know one knows anything as to where it went or why or if one is coming back.next was told not to talk to another patient because he is suing another patient for theft of his personal belongings. Next lack of medication delivery.next lack of information regarding meals and activities. Next lack of medical help by a provider and transportation to that doctor and making appointments to see that doctor.and even the change of medicine and reordering medication. When they run out you can't have any meds.out is out especially pain meds your beat.next help with a shower getting in and out your beat on that to. And the sepectations of paying for a TV and a fridge and an air conditioner to get and paying extra for cable and internet something they get for free and advertise free cable and wifi.with all these extra sir charges I can see how they all have new cars.next the training of five days to be a med nurse is ridiculous even a LPN is two years min and a pharmacy tech is two years what could you learn about giving delivery of meds or about meds<br>.my civil wright's have been violated. Several complaints have been sent to the authorities from the veterans administration from DHS main care and the district attorneys office.to list a few.

Peter Boudreau

Jun 2021

via Google ↗ · Report

All I can say is my mother who suffers from dementia was able to walk out of that facility yesterday 06/27/21, and no one had a clue where she was nor were they looking for her outdoors. I know all this because I'm the one who found her. Mutiple calls have been made to the Administrator, and we were told she will call you back tomorrow. Are you kidding me. We still have heard nothing. Now we have a call into the CFO of New Communities and still have heard nothing. This is 100% unacceptable and can be tolerated.

JEANNE SELLICK

Dec 2020

via Google ↗ · Report

If some of the staff wasn't working there. It would be a 5 star. Customer service was really bad. Very rude and would not let me buy a baby jesus because no one would check price for me ask manager said he didn't have time. And 2 other managers walking around doing nothing and getting paid customer service sucked

Ed Small

Dec 2019

via Google ↗ · Report

It's a clean assisted living and the employees are friendly and give excellent care to the residents

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Frequently Asked Questions

What types of care does Biddeford Estates offer?

Biddeford Estates offers Assisted Living.

Where is Biddeford Estates located?

Biddeford Estates is located at 2 Dartmouth St in Biddeford, Maine.

What do families say about Biddeford Estates?

Biddeford Estates carries a 3.4 out of 5 rating from 24 Google reviews. Biddeford Estates receives mixed feedback, with many families praising a clean, friendly, home-like community, while a couple of serious complaints raise concerns about safety oversight and billing practices. Most reviewers who have lived there or visited speak positively about staff warmth and resident care, though a few flagged incidents point to gaps in supervision and communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Biddeford Estates?

Submit the Request Information form on this page, or contact Biddeford Estates directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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