MyLivingChoice

Benbrook Place

115 Technology Drive

3(11 ratings)· Butler average: 4.2

Benbrook Place — photo 11 / 5

Quick Facts

Total units
29
Licensed capacity
29 residents

California CDSS

Continuum of care
Part of the larger Passavant Community campus
Pricing structure
All-inclusive pricing covers amenities and services
On-site medical support
On-site healthcare and wellness programs included

What Families Think

Benbrook Place is a small personal care community in Butler, PA, that is part of the larger Passavant Community campus and offers all-inclusive pricing covering meals, activities, and wellness programs. Reviews are largely negative, with multiple families reporting missed medications, unanswered call bells, and inconsistent care, though one reviewer described receiving excellent nursing and therapy support.

The Good

  • One reviewer praised the care and therapy received
  • All-inclusive pricing covers meals, activities and care
  • Access to a larger continuum-of-care campus
  • Newly renovated, home-like physical environment

The Bad

  • Multiple reports of missed or mismanaged medications
  • Several reviewers describe call bells unanswered for 15+ minutes
  • Multiple complaints about inconsistent or poor quality of daily care
  • One report of lost personal belongings and unexplained weight loss
  • One reviewer felt pricing was high relative to care quality

AI-generated from reviews and community data.

About Benbrook Place

Benbrook Place is a personal care community in Butler, Pennsylvania, offering assistance with daily living while promoting resident dignity, comfort, and independence. The community provides a safe, home-like environment with compassionate caregivers who support residents' everyday needs.

Residents benefit from chef-prepared meals, life enrichment activities, on-site healthcare, and wellness programs, all included in comprehensive pricing. The community is part of Passavant Community, providing access to a full continuum of care as residents' needs change.

The welcoming environment emphasizes treating residents like family, with all-inclusive pricing that covers amenities and services designed to give families peace of mind about their loved one's current and future care.

Types of Care

Assisted Living

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Reviews

3overall · 11 ratings combined

3★ on Google (11)

John Lefebvre

Nov 2025

via Google

This is now called Benbrook Place. Supposedly high end senior living now. So for an average of 10,500 a month ur grandma can have juice put of a wine glass, enjoy the same old furniture that's been moved from other rooms throughout the building, a nice fresh coat of paint, some pretty pictures from Target. Can't forget the menu of chicken fingers and apple sauce. 33 bed facility struggling to keep open with 4 people who are getting robbed of their life savings. Unqualified so called Cna's that can't remember what they did an hour ago let alone look after ur loved one. Glorified studio rooms way overpriced.

Big Dog

Sep 2024

via Google

I received the very best care and therapy....getting better everyday...thank you all...God bless.....very special care..much appreciated... Very caring & understanding...

Shelley Michaels

Sep 2023

via Google

I wouldn’t put my dog in this place. Nurses lying about patients and illnesses, having dementia patients sign packets of papers with no copies given, telling the patient that they”wouldn’t have them sign anything they wouldn’t have their grandmother sign”. Staff stopping visitors in hallways to complain about the patient to their family. Lying to the family about happenings that the very staff member wasn’t even present for but the family member was. Call bells unanswered for 15-20 minutes. My family Member lost a ton of weight while there too-weight she couldn’t afford to lose. I got her out of there as soon as was allowed. I was warned from another family about the care there,but thought it was an anomaly. It wasn’t. There is one aide who does her job and the physicians are decent. The regular everyday staff-awful. Please don’t put your loved ones here. It’s the former VNA hospice center- it’s beautiful but the care is not.

Cassie Reges

Jul 2023

via Google

I would rate it a zero if I could. This place does not care about your loved one. They forget to give medication, they don't read discharge papers or medications that have been discontinued. They will leave your call bell ring for 15 mins and give the excuse they are passing trays out or just turn call bell off. They throw personal belongings away clothes. They don't assist them with feeding. I can go in and in. Please don't put your love on here.

Sharon McGaughey

Sep 2022

via Google

If you are considering putting your lived one in this facility, beware. Very poor documentation, staff that doesn’t do their Job. It seems amply staffed, yet poor quality of care. It is a beautiful shiny new facility, but this is just superficial. If you look under the surface, it is frightening. It may be OK for patients who are capable of caring for themselves, but I would venture to say that most people who end up in this facility are not.

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Frequently Asked Questions

What types of care does Benbrook Place offer?

Benbrook Place offers Assisted Living.

Where is Benbrook Place located?

Benbrook Place is located at 115 Technology Drive in Butler, Pennsylvania.

What do families say about Benbrook Place?

Benbrook Place is a small personal care community in Butler, PA, that is part of the larger Passavant Community campus and offers all-inclusive pricing covering meals, activities, and wellness programs. Reviews are largely negative, with multiple families reporting missed medications, unanswered call bells, and inconsistent care, though one reviewer described receiving excellent nursing and therapy support.

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