Michele Stachew
Jun 2026
My dad was a resident for about 1.5 yrs. Day to day care was good. Most nursing care and aides were pleasant. Front desk was fine. Food services and activities returned my calls. Older facility, aging elevator, could use some upgrades. It is unfortunate that meals were not a priority in a timely matter or fresh. Most of his complaining was food. During his time and seeing his bill going up each month, calls and emails were constantly made with no return calls or emails. He was straight medicaid! This was my biggest issue with billing calls never returned. The offices with Butler Agency got complaints from families about Sunnyview administration The agency could not reach out to anyone as well. It is sad to see a facility ignore communication. Zero communication isnt a violation so nothing to do but deal with frustrating unpleasant business practices!

