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Autumn Care Of Waynesville

360 Old Balsam Road

4.1(27 ratings)· Waynesville average: 4

Autumn Care Of Waynesville, photo 11 / 6

Quick Facts

Total units
90
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
90

What Families Think

There isn't enough written review detail available to describe specific experiences at Autumn Care Of Waynesville, though the community holds a solid overall rating from families on Google.

The Good

  • Rated 4.1 out of 5 by families on Google

AI-generated from reviews and community data.

Autumn Care Of Waynesville is a senior living community in Waynesville, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 27 reviews.

About Autumn Care Of Waynesville

Autumn Care Of Waynesville is a skilled nursing / long term care community in Waynesville, North Carolina. The community is licensed for up to 90 residents.

Families rate Autumn Care Of Waynesville 4.1 out of 5 based on 27 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Autumn Care Of Waynesville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Autumn Care Of Waynesville

4.1overall · 27 ratings combined

4.1★ on Google (27)

Tim Moe

Oct 2025

via Google

My mom has been a resident/patient there for a couple years. She requires skilled nursing care, and I must say this place has been wonderful for her. She is happy and adjusted every time I visit. The staff is great and keeps the family up to date and informed.

Robert Stinnett

Mar 2024

via Google

I was a patient there for about three weeks. The care I received from the nursing staff no complaints. The physical therapy staff did a great job. The quality of the meals served could have been alot better.

Upon initially bringing my family member to Autumn Care, we held a genuine sense of hope and optimism. The ambiance was pleasant, with a friendly atmosphere that seemed to pervade the place. The abundance of activities listed on their schedule suggested a thriving, engaging environment for the seniors living there, sparking our assurance that it was an apt selection. However, my family's perspective has drastically changed over the course of our experience. We transitioned my grandmother to a different facility, where we noted an almost miraculous improvement in her mobility and mental clarity. This noticeable shift couldn't be overlooked or disregarded as mere coincidence. Subsequently, it has led us to question the care standards and practices at Autumn Care. One of the prevailing concerns is the suspicion that the staff, perhaps overwhelmed by their workload due to persistent understaffing, might be resorting to keeping the seniors sedated, perhaps unintentionally diminishing their well-being instead of promoting it. While I understand that such an allegation is serious and shouldn't be taken lightly, the stark contrast in my grandmother's condition pre- and post-Autumn Care is too profound to ignore. I sincerely encourage others with loved ones at this facility to consider taking them out, even if it's only for a few days, to see if you too witness a significant improvement. The elderly community deserves the best possible care, especially when they are no longer capable of advocating for themselves. If your loved ones are at Autumn Care, please, for their sake, consider our experience and take the time to thoroughly evaluate their condition and the care they are receiving. In conclusion, while Autumn Care initially impressed us, the subsequent events have seriously tarnished our perspective and trust. It's essential that these concerns be addressed, and until then, I would urge caution and diligence for anyone considering this facility for their elderly loved ones.

Glenda Sansosti

Mar 2022

via Google

I appreciate the care and professionalism I received during my recent stay at Autum Care. Connie was very instrumental in our choosing this facility for my rehab following surgery. She was very knowledgeable, courteous and professional when we called for information on the facility. I can't say enough good things about Autum Care and the entire staff. The physical therapists had me up and about in record time. Though my stay was short (10 days) I would not hesitate to recommend this facility to family and friends. '

Olivia Ensley

Sep 2019

via Google

My husband was at Autum Care for rehab two times in 2018/19, after hip replacements. Loved working with the therapy staff. The food was very good, the bedding was changed and room was cleaned daily. He liked the friendly and efficient nursing and housekeeping staff, business office and social worker. We highly recommend the facility.

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Government Inspection History

5 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 9, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

May 22, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025

  • Give the resident's representative the ability to exercise the resident's rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025

Nov 26, 2024Health Complaint1 citation
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

May 9, 2024Fire Safety StandardHealth ComplaintHealth Standard28 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 30, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity K of L: immediate jeopardy, patternCorrected May 30, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 30, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 30, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 30, 2024

  • Establish an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 30, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024

  • Have a Compliance and Ethics Program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected May 30, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected May 30, 2024

Dec 21, 2022Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Autumn Care Of Waynesville offer?

Autumn Care Of Waynesville offers Skilled Nursing / Long Term Care.

Where is Autumn Care Of Waynesville located?

Autumn Care Of Waynesville is located at 360 Old Balsam Road in Waynesville, North Carolina.

What do families say about Autumn Care Of Waynesville?

There isn't enough written review detail available to describe specific experiences at Autumn Care Of Waynesville, though the community holds a solid overall rating from families on Google.

How did Autumn Care Of Waynesville do on recent health and safety inspections?

Autumn Care Of Waynesville had 5 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Autumn Care Of Waynesville?

Submit the Request Information form on this page to connect with Autumn Care Of Waynesville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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