MyLivingChoice

BrightStar Care

1340f Patton Ave

4.7(20 ratings)· Asheville average: 4.3

BrightStar Care, photo 11 / 5

Quick Facts

Caregiver matching
Agency vets caregivers and families before placement
Extra support
Caregivers assist with errands and grocery shopping
Service range
Also offers childcare/babysitting services for families

What Families Think

Families describe BrightStar Care as providing compassionate, skilled in-home caregivers for spouses and parents, often praising specific staff members by name for going above and beyond. Reviewers highlight the agency's careful matching process and willingness to help with everyday needs like errands, transportation, and even occasional childcare.

The Good

  • Caregivers praised by name for compassion and skill
  • Agency reportedly vets both caregivers and families
  • Helps with errands, groceries, and transportation
  • High 4.7 rating across reviews
  • Flexible enough to cover childcare needs too

The Bad

  • One reviewer noted it took time to find the right caregiver fit
  • No published pricing information available

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Asheville, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.7 out of 5 across 20 reviews.

About BrightStar Care

BrightStar Care in Asheville, North Carolina provides home health and hospice services, dispatching caregivers to support clients with medical needs and daily living activities in their own homes.

Families consistently praise the quality and fit of individual caregivers. Parents describe caregivers as skilled at assessing needs, flexible, and engaging, going beyond basic tasks to provide meaningful interaction and companionship. One family noted that their husband's caregiver was "warm, funny and simply a joy," while another found that BrightStar's caregivers helped their husband remain at home rather than requiring facility care. Families also appreciate the agency's vetting process, which ensures both clients and caregivers are well-matched.

With a 4.7 out of 5 Google rating across 20 reviews, BrightStar Care reflects strong family satisfaction, though early experiences may take time to establish the right caregiver fit.

Types of Care at BrightStar Care

At-Home Care

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Reviews of BrightStar Care

4.7overall · 20 ratings combined

4.7★ on Google (20)

Marilyn Zecher M.A., CALT

Jul 2026

via Google

Brightstar Care of Asheville provided an amazing caregiver for my husband while we were in Asheville for me to teach a course. Stacy was the perfect fit for my husband's needs and temperment. The company was terrific in assessing his care needs and making sure that we had the best experience. I loved the fact that they company vetted us as well to make sure that the caregiver received the respect she deserved. Her skills, both personal and medical, were exemplary. She demonstrated professionalism, competence, compassion and the ability to provide the companionship, support and medical care required. Kudos to the team and a huge thank you to Stacy a standout professional.

Sally Waldorf

May 2026

via Google

Brightstar has been absolutely wonderful in caring for my husband at home. In fact, if it weren't for this agency and their dedication to quality patient care, my husband would need to be in a facility. Jessica and Caroline, especially, are not only skilled in providing daily care needs, but they both go above and beyond to provide activities and interactions that are both enjoyable and needed for my husband. He truly receives excellent care from each of them. I am very grateful for Brightstar, Caroline, and Jessica and for the excellent care they give my husband.

Stacey Roy

Oct 2025

via Google

Okay I have to admit, I did have a hard time in the beginning as it took time to find a good fit for me. But when you do find that good fit cherish them. I had one particular caregiver that bent over backwards giving me the best care possible as to my needs. I suffer from Chronic Obstructive Pulmonary Disease and other things that seriously affected my breathing and I just can't do as much and my place was cluttered and this one lady organized my place so efficiently. Takes me grocery shopping and small errands and even small bye bye rides. I am truly grateful. Thank you Brightstar and Donna Wilbur who scheduled these things for me. Hats off to Celeste! You're the best!

Katie Caron

Sep 2025

via Google

Hanna babysat our children two evenings while we were at a wedding in Asheville. They took to her immediately - she was friendly, professional, flexible and wonderful with the kids. We are thankful we got her!

adrianne brimie

Nov 2022

via Google

Scott, I wanted to quickly let you know how AMAZING Nicole is...simply an angel. She called to update me on my mom after her epidural injection today and I could have talked to her for hours. She is warm, funny and simply a joy. My mom is a handful and to have a caregiver who is tireless and understanding is beyond what I can put into words. My family is so very thankful for Nicole and her being part of your team.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to BrightStar Care, never sold or shared.

Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 1340f Patton Ave in Asheville, North Carolina.

What do families say about BrightStar Care?

Families describe BrightStar Care as providing compassionate, skilled in-home caregivers for spouses and parents, often praising specific staff members by name for going above and beyond. Reviewers highlight the agency's careful matching process and willingness to help with everyday needs like errands, transportation, and even occasional childcare.

How can families visit BrightStar Care?

Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Asheville.