John Roland
Jun 2026
I find the weekend people lack in caring. Many lights going off and none being answered. We have found our mom more than once sitting in her own feces.this is unacceptable. Not to mention what else goes on.
1 / 2Quick Facts
- Total units
- 120
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 120
- Inspections
- View history (21 citations)
- Ownership
- Locally owned and operated facility
- Memory care setting
- Secured unit for dementia residents
- Rehab therapies
- On-site PT, OT, and speech therapy
- Nursing coverage
- Licensed nurses on-site around the clock
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of memory care residents at Aston Park frequently praise the staff's patience, warmth, and skill in handling difficult dementia behaviors, calling the caregiving team the facility's greatest strength. However, other reviewers report serious lapses, including unanswered calls to the intake department and front desk, and a troubling account of unaddressed call lights and hygiene neglect on weekends.
What reviewers praise
- Memory care staff praised for patience and compassion
- Staff treat residents with dignity, not just symptoms
- Families report smooth transitions and attentive daily care
- Staff described as caring and empathetic by multiple reviewers
What reviewers flag
- One report of unanswered call lights and hygiene neglect on weekends
- Difficulty reaching intake department and front desk by phone
- One account of rude front-desk interaction and no masks offered during a COVID outbreak
AI-generated from reviews and community data.
Aston Park Health Care Center, Inc. is a senior living community in Asheville, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 36 reviews.
About Aston Park Health Care Center, Inc.
Aston Park Health Care Center is a locally owned and operated senior care facility in Asheville, North Carolina, providing memory care assisted living, skilled nursing care, and short-term rehabilitation services for elderly residents.
The memory care assisted living program serves residents with Alzheimer's disease and other forms of dementia, offering a safe and secure environment with trained professionals who manage the unique needs of individuals with memory impairment. The program includes activities and therapies designed to improve memory and cognitive function.
Skilled nursing care is available 24 hours a day for residents requiring medical attention and support, with licensed nurses providing wound care, medication management, and other medical services. Short-term rehabilitation services help residents recover from surgery, illness, or injury through physical, occupational, and speech therapy, with the goal of helping residents regain independence and return home.
The facility maintains a warm, welcoming environment where residents are treated with dignity and respect. Staff members work to ensure residents' comfort and quality of care. Holiday traditions, such as serving traditional Thanksgiving meals, are part of the community's approach to resident life.
Family members may visit and take residents out of the facility; families are asked to notify the nursing unit coordinator in advance of these visits. The facility maintains dietary monitoring for residents with specific health needs and follows state and federal food labeling regulations.
Types of Care at Aston Park Health Care Center, Inc.
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Guest Meals
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Birthday / Holiday Parties
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Aston Park Health Care Center, Inc.
4overall · 36 ratings combined
4★ on Google (36)
Dawn Pearl
Jun 2026
I was very impressed by Aston Park before we moved my Mother there from another facility. The friendliness and competency of the staff. The exceptional care my mother receives and the way they make it her new comfortable home.
Halwa Halwa
Sep 2025
Well so far I can't even get ahold of the intake dept. I've been calling for the past month leaving messages and haven't gotten any calls back. I also have tried to get ahold of the front desk and know one ever picks up. I finally after weeks of calling got ahold of the front desk this morning, and the person was rude to me after I expressed my concern about not being able to get ahold of the intake dept. When I showed up in person they said that their community had a covid outbreak but they didn't supply any masks before entering their facility. Even though I've heard positive things about this community, based upon my experience with them, I don't think I would even give them a chance.
Eric Jones
Aug 2024
Aston Park has to have the very best, caring, and attentive staff of any facility that I have ever seen. The building is nice but the strongest facility doesn’t revolve around a building but the staff. The staff is amazing. Aston Park’s greatest asset is their caring and empathetic employees.
Alice Doner
Jul 2024
No words can adequately express my thanks to the Aston Park staff in the memory care unit who cared for my husband. Not only did they provide professional care, but also care that was respectful, patient, and loving. It takes a special person to care for patients with dementia. In the fourteen months that my husband lived at Aston Park, his condition declined rapidly, both physically and cognitively. His behavior could swing from sweet to belligerent in an instant, but staff met him wherever he was with respect and kindness. Rightly, they never blamed the man, only the disease. How fortunate we were to have found in Aston Park such a professional, cheerful, and loving environment. I will be forever grateful.
Government Inspection History
4 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 16, 2026Health Standard2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026
Feb 20, 2025Fire Safety StandardHealth Standard8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2025
Oct 12, 2023Fire Safety StandardHealth ComplaintHealth Standard9 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2024
Mar 17, 2022Fire Safety Standard2 citations
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Aston Park Health Care Center, Inc. offer?
Aston Park Health Care Center, Inc. offers Skilled Nursing / Long Term Care.
Where is Aston Park Health Care Center, Inc. located?
Aston Park Health Care Center, Inc. is located at 380 Brevard Road in Asheville, North Carolina.
What do families say about Aston Park Health Care Center, Inc.?
Families of memory care residents at Aston Park frequently praise the staff's patience, warmth, and skill in handling difficult dementia behaviors, calling the caregiving team the facility's greatest strength. However, other reviewers report serious lapses, including unanswered calls to the intake department and front desk, and a troubling account of unaddressed call lights and hygiene neglect on weekends.
How did Aston Park Health Care Center, Inc. do on recent health and safety inspections?
Aston Park Health Care Center, Inc. had 4 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Aston Park Health Care Center, Inc.?
Submit the Request Information form on this page, or contact Aston Park Health Care Center, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Aston Park Health Care Center, Inc.? Claim this listing to update photos, pricing, and details. It's free.
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