Lorraine Heatwole
Apr 2026
About a month ago, my 82 year old husband moved from a facility in Queen Anne's County to Arcadia of Chester, MD. I was expecting a difficult transition as my husband has Alzheimers Disease--and any change is difficult. The transition has been most pleasant--and I credit everything to the caring, loving caregivers at the Chester Arcadia. They are so kind to my husband and they treat him with love and value. This has made everything go so much smoother than I expected. They truly know and understand dementia and Alzheimers. They know his triggers and how to guide him when he appears to be struggling. They never yell at him--they are all so soft spoken and gentle with him. They are aware of the residents' needs and they are skilled problem solvers. My husband had multiple falls at his last location--and he has not fallen ONCE since he's been here. The caregivers are constantly moving and they have eyes on the residents at all times. They actually sit with residents and engage with them. I have never seen anything like the way this group operates. They truly go above and beyond the call of duty. I am so grateful--especially after the last experience he had.






