Linda Layne
Jun 2026
Having a very hard time getting medication at the scheduled time the beds broken we had to get a new ac the ac was broken the food is terrible and the first day I was there I had no breakfast
Arc at El Paso
555 East Clay
3.7(14 ratings)
1 / 5Quick Facts
- Total units
- 65
- Health system partnership
- Partners with Carle Health for care coordination
- Hospital discharge admissions
- Accepts late hospital discharges any time of day
- Insurance coverage
- Contracted with most major insurance companies
What Families Think
Families describe Arc at El Paso as a small, close-knit skilled nursing and rehab facility where staff treat residents like family. Most reviewers praise the caring, attentive nurses and aides, though a few mention frustrations with staffing, food quality, and maintenance issues.
The Good
- Staff described as caring and family-like
- Small, home-like atmosphere
- Nurses treat residents and visitors warmly
- Good recovery support for short-term rehab
- Food praised by several reviewers
The Bad
- One report of delayed medication administration
- One report of broken bed and AC unit
- Mixed feedback on food quality
- One mention of tension between nurses and CNA staff
AI-generated from reviews and community data.
About Arc at El Paso
Arc at El Paso is a skilled nursing and rehabilitation facility located in El Paso, Illinois. The community partners with Carle Health and provides both short-term rehabilitation and long-term care services in a peaceful, scenic environment with nearby city amenities.
Short-term rehabilitation serves patients recovering from surgery, injury, or serious illness, offering specialized therapies, customized treatment plans, and experienced therapists to help improve strength and mobility. Long-term care is designed for senior living and includes comfortable accommodations, comprehensive care, and stimulating social and recreational opportunities.
The facility features a variety of inviting spaces and curated in-house events and programming tailored to residents' interests. Amenities include dining, recreation, room service, and self-care options. The community welcomes late-discharge patients from hospitals at all hours, day and night.
Arc at El Paso is part of the Arcadia network and is contracted with most insurance companies. The admissions team provides guidance on payment options and insurance coverage to help residents access the level of care they need.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.7overall · 14 ratings combined
3.7★ on Google (14)
Kayla Newell
Oct 2025
Small town skilled nursing home with caring staff that treat the residents like family!
Noah Hoech
Jan 2024
The nurses and staff are top-notch, really caring for the patients instead of just treating them as chores. They speak tenderly to the residents and welcome their visitors.
Annette Thompson
Jan 2023
My mom is there and I couldn't be more pleased at how well they care for her. Great workers that all care and do a great job. We appreciate them all.
Michelle Vivian
Aug 2022
If they'd get rid of some of their snarky nurses they may have more Cna help. Honestly it's a nice place. Just not fond of some of the workers.
Frequently Asked Questions
What types of care does Arc at El Paso offer?
Arc at El Paso offers Skilled Nursing / Long Term Care.
Where is Arc at El Paso located?
Arc at El Paso is located at 555 East Clay in El Paso, Illinois.
What do families say about Arc at El Paso?
Families describe Arc at El Paso as a small, close-knit skilled nursing and rehab facility where staff treat residents like family. Most reviewers praise the caring, attentive nurses and aides, though a few mention frustrations with staffing, food quality, and maintenance issues.
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