Jojo Thompson
Jul 2026
It was very nice got to sit outside with my grandfather and talk with him.the staff was very friendly
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Amber Court of Pelham Gardens is an assisted living community in the Bronx that holds a strong 4.3-star average from 63 Google reviews, though no specific review comments, amenities, or pricing details were provided to give a fuller picture.
AI-generated from reviews and community data.
Amber Court of Pelham Gardens is a senior living community in Bronx, New York offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 64 reviews.
Amber Court of Pelham Gardens is an assisted living community in the Bronx that offers private rooms with private bathrooms, 24-hour staffing, and a range of support services including medication management, housekeeping, and laundry. The facility is wheelchair accessible and provides dietary accommodations to meet individual needs.
Residents and families have access to gathering and activity spaces where social activities take place. The community maintains an emergency call system for resident safety and security.
Reviews are mixed regarding the facility's responsiveness and customer service. Some reviewers praise individual staff members for their attentiveness, problem-solving ability, and friendliness in supporting residents and families. However, others report difficulty reaching the facility and receiving assistance with routine requests, with one reviewer noting a dismissive phone experience when attempting to coordinate a donation.
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Help Me Choose4.3overall · 64 ratings combined
4.3★ on Google (64)
Jojo Thompson
Jul 2026
It was very nice got to sit outside with my grandfather and talk with him.the staff was very friendly
Nicole Almazo
May 2026
To clarify my original review — my concern was never about whether the facility partners with other organizations or whether my business qualified to participate.<br><br>My concern was solely about the customer service experience I received while attempting TWICE to arrange a simple Mother’s Day flower donation for residents. I called with genuine intentions to bring joy to the residents, yet the interaction I experienced over the phone felt dismissive, unwelcoming, and lacking compassion. So again, to clarify the issue was the lack of compassion and willingness to even take down my information to pass along.<br><br>No one expects special treatment, but kindness and professionalism from a front desk representative go a long way, especially when someone is simply trying to do something thoughtful for elderly residents.<br><br>At this point, I respectfully decline further contact regarding the matter. I only hope this feedback encourages more compassion toward future community members reaching out with positive intentions.
Nicole Almazo
May 2026
I am a local floral shop owner and recently called this facility twice hoping to arrange a Mother’s Day flower donation for the residents. Unfortunately, my experience over the phone was very disappointing. During my second call, the receptionist was dismissive and unwilling to even take my information to pass along to the director.<br><br>I reached out simply to do something kind from the heart for the residents, so the response was disheartening. I would have expected a little more professionalism and willingness to help, especially regarding a gesture meant to bring joy to residents on Mother’s Day. Because of the interaction, I ultimately decided not to move forward.
Cherise Page
Apr 2026
I would like to say that Violet and Jasmine was an excellent help to my dad today who is a new resident of the facility. They were very instrumental in helping me straighten out some medication confusion for my dad. It seems to me that they are a real asset to the team and excellent at problem solving expeditiously. Thank you Violet and Jasmine
Brittani Muller
Feb 2026
Ashely was very helpful and she made sure she explained everything about the facility and very detailed. She made me feel so comfortable and was very professional definitely would go back to her and speak to her with any further questions. You can tell she loves what’s she does thanks Ashely again
Amber Court of Pelham Gardens offers Assisted Living and Memory Care.
Amber Court of Pelham Gardens is located at 1800 Waring Avenue in Bronx, New York.
Amber Court of Pelham Gardens carries a 4.3 out of 5 rating from 64 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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