Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 1993
Home Health Compare
Always Caring is a home health agency serving El Paso, Texas offering Home Health.
About Always Caring
Always Caring is a Medicare-certified home health agency serving El Paso, TX and has been Medicare certified since 1993. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Always Caring 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Always Caring
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Medicare Quality of Care
Always Caring is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety68%US 82%
110 completed patient surveys, 29% response rate.
Hospital outcomes
- Discharged to the community69%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)15%US 11%Same as
How patients did
- Care started within 2 days of referral88%US 94%
- Patients got better at walking or moving around68%US 83%
- Patients got better at getting in and out of bed64%US 83%
- Patients got better at bathing65%US 86%
- Patients' breathing improved26%US 85%
- Patients got better at taking medications correctly36%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations48%US 61%
Service area
Always Caring reports serving 27 ZIP codes, including El Paso, Anthony, Canutillo, Clint, Fabens, Fort Hancock, Hutto, San Elizario. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 677665. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Always Caring offer?
Always Caring offers Home Health.
Where is Always Caring located?
Always Caring is located at 4105 Rio Bravo St, Ste 101 in El Paso, Texas.
Does Medicare cover care from Always Caring?
Yes. Always Caring is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Always Caring?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Always Caring?
Submit the Request Information form on this page to connect with Always Caring and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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