MyLivingChoice

Altenheim Family-first Senior Living

3525 E Hanna Ave

3.7(148 ratings)

Altenheim Family-first Senior Living — photo 11 / 15

Quick Facts

Lease structure
Month-to-month rental or buy-in option
Grounds
32-acre campus with a stocked fishing pond

What Families Think

Reviews for Altenheim are sharply divided: many families praise specific caregivers by name, especially in memory care and rehab, describing warm, attentive relationships, while a large number of other reviewers report serious neglect, understaffing, and unsanitary conditions in the skilled nursing and rehab units. The community offers a full continuum of care on one campus, but consistency of care appears to vary greatly by shift, unit, and which staff are on duty.

The Good

  • Memory care staff (Agnes, Kerry, Delonte, Rachel) repeatedly praised by name
  • Rehab CNAs like Rochelle Little get many individual shout-outs
  • 32-acre campus with walking paths and fishing pond
  • On-site dialysis available for residents who need it
  • Assisted living staff (Mida) praised for years of consistent, personal care
  • Business office staff helped families navigate Medicaid transition

The Bad

  • Numerous reports of call lights going unanswered for hours
  • Multiple reports of understaffing, especially on weekends and nights
  • Several reviewers described dirty rooms, ants, mice, or bedbugs
  • Multiple serious neglect allegations including missed meds, falls, and bed sores
  • Inconsistent communication with families about care plans and hospital transfers

AI-generated from reviews and community data.

About Altenheim Family-first Senior Living

Welcome Altenheim

You’ll love where you live at Altenheim. With 32 beautiful acres in the Beech Grove area, it’s a senior living community that feels different than all the rest. Friends become family. Memories are made. New paths are discovered. Your adventure awaits at Altenheim.

An escape in your very own back yard. Perfectly situated in the Beech Grove area. It’s close to family. Close to friends. Placed thoughtfully in the community you’ve grown to love.

What type of experience are you looking for? From independent living, assisted living, rehabilitation or long term care,  Altenheim is a full-service campus. We’ll help tailor an experience to your precise needs because every resident is searching for that perfect experience. Let us help you find yours.

Never miss a thing. Take a look at our events and activities on campus. There’s always something going on, so plan out your schedule. It’s your one stop for all things happening at Altenheim.

Independent Living

You’re going to love living at Altenheim. It’s just what you’ve been looking for: independent living with all the touches of home.

Life Your Way.

Choose to live independently in your private garden home right on Altenheim’s grounds. Relax and discover the perfect mix of tradition and modern conveniences. Each garden home comes with your choice of 2-3 bedroom floor plans. Plus, an open living space with vaulted ceilings, an attached garage, walk-in closets, two baths, and a patio or three-season sun room. Take advantage of Altenheim’s beautiful grounds and activities in the comfort of your independent, maintenance-free home. Here you’ll find an extended family of friends and neighbors who enjoy the simpler things in life, just like you.

Or choose independent apartment living that gives you luxury and livelihood in one community. Your studio or one-bedroom apartment is tucked away on Altenheim’s campus, just close enough to enjoy amenities such as the sun room and gift shop. If you’re the outdoorsy type, we’ve got you covered. Take advantage of Altenheim’s lush lawns, walking trails, stocked fishing ponds and picnic areas. Plus, apartment living gives you priority access to all Altenheim medical services if you ever need it. Live your life comfortably at Altenheim.

Apartment Home Features and Services Included in Month-to-Month Rental:

•    Private studio or one-bedroom apartment with private bath
•    Kitchenette with microwave oven and small refrigerator
•    Three delicious restaurant-style meals daily
•    All apartment, community and grounds maintenance
•    Weekly housekeeping and flat linen service
•    Scheduled transportation
•    Social, cultural, and educational programs and activities
•    Cable TV and all utilities included
•    Individually controlled heating and air conditioning
•    Smoke detectors, sprinklers and alarm system
•    Emergency response system
•    Wall-to-wall carpeting
•    Complimentary laundry facilities

Available for an Additional Fee:

•    Additional care services by professional, trained staff, such as assistance with personal and medical needs
•    Onsite wellness clinic services
•    Guest meals
•    Personal laundry service
•    Unscheduled transportation
•    Beauty salon/barber shop services

Community Amenities:

•    Welcoming lounges and living rooms
•    Solarium with two-story windows opening to patio
•    Chapel with organ
•    Restaurant-style dining rooms
•    Park-like, landscaped, 32-acre campus
•    Paved walking paths
•    Catch-and-release fishing pond
•    Complimentary Wi-Fi
•    Gift shop and beauty salon/barber shop

Features and Services Included in Monthly Fee:

•    Choice of month-to-month lease or buy-in with monthly service fee
•    Spacious floor plans with two or three bedrooms and two baths
•    Attached single or double car garage with automatic opener
•    Fully equipped kitchen and laundry room
•    Central heat and air conditioning
•    All maintenance provided – interior, exterior, lawn and landscape, snow removal – with residents welcome to plant flowers
•    Bi-weekly housekeeping
•    One complimentary meal per day
•    Monitored home security system
•    Scheduled transportation
•    Social, cultural and educational programs and activities
•    Emergency response system
•    Smoke detectors
•    Real estate taxes
•    Utilities included – electricity, gas, water, sewer, trash – except
•    telephone and cable TV

Available for an Additional Fee:

•    Enclosed three-season sunroom (as available)
•    Gas fireplace (as available)
•    Lunch and dinner in the main dining room
•    Guest meals
•    Onsite wellness clinic services
•    Unscheduled transportation
•    Flat linen and/or personal laundry
•    Beauty salon/barber shop services

Community Amenities and Activities:

•    Welcoming lounges and living rooms
•    Solarium with two-story windows opening to patio
•    Chapel with organ
•    Restaurant-style dining rooms
•    Park-like, landscaped, 32-acre campus
•    Paved walking paths
•    Catch-and-release fishing pond
•    Complimentary Wi-Fi
•    Gift shop and beauty salon/barber shop

Assisted Living

Extra care and extra comfort. Live worry free with Altenheim Assisted Living. All with a prime location right on campus.

You Deserve that Perfect Experience.

Nestled on 32 beautiful acres, relax in your beautiful apartment in our assisted living facilities at Altenheim. Here, discover the perfect mix of traditional and modern. At Altenheim, we provide extra care, with a whole lot of comfort. Unleash your love of nature at Altenheim. Lush lawns, tons of space for walking trails, patios, a stocked fishing pond and picnic area. Like to kick back indoors? We’ve got you covered. A sunroom, gift shop and chapel. Plus, you can stay super active – there’s always something scheduled on our social calendar.

Features and Services Included in Monthly Fee:

•    Individualized assessment and development of personalized care plan
•    Nursing services available 24 hours a day, seven days a week for emergencies
•    Private studio or 1-bedroom apartment with private bath
•    Kitchenette with microwave oven and small refrigerator
•    Three delicious restaurant-style meals daily
•    All apartment, community and grounds maintenance
•    Weekly housekeeping and flat linen service
•    Scheduled transportation
•    Social, cultural, and educational programs and activities
•    Cable TV and all utilities included
•    Individually controlled heating and air conditioning
•    Smoke detectors, sprinklers and alarm system
•    Emergency response system
•    Wall-to-wall carpeting
•    Complimentary laundry facilities

Available for an Additional Fee:

•    Additional care services by professional, trained staff, such as assistance with personal and medical needs
•    Onsite wellness clinic services
•    Guest meals
•    Personal laundry service
•    Unscheduled transportation
•    Beauty salon/barber shop services

Community Amenities and Activities:

•    Welcoming lounges and living rooms
•    Solarium with two-story windows opening to patio
•    Chapel with organ
•    Restaurant-style dining rooms
•    Park-like, landscaped, 32-acre campus
•    Paved walking paths
•    Catch-and-release fishing pond
•    Complimentary Wi-Fi
•    Gift shop and beauty salon/barber services

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.7overall · 148 ratings combined

3.7★ on Google (138) · 3★ on Yelp (10) · Yelp page ↗

Karen Nay

Jul 2026

via Google

My husband, M Dale Nay, was a recent resident of long-term care at the Altenheim. Shortly after moving him here, we asked him if he felt like he was getting better care here and his answer was "YES". His family would like to thank ALL of the staff for his care, especially at the time of his death. He was an awesome husband of 65 years today, father of 2 and grandfather of 3 grandsons. Karen Nay, his loving wife....also a resident.<br><br>He was a 100% disabled Veteran so the next question does not apply.

Edith Bandy

Jul 2026

via Google

The rooms are nice but the care programs are inefficient and insufficient. Medicines are messed up, care plans aren’t followed, response to their call button is terrible. One staff member said to call 911 if there was emergency (really? In a care facility, many folks cannot do that themselves). My family member was here for rehab after a severe abdominal surgery and was incapacitated. One day when they were cleaning personal issues (and the room was full of people). A knock (yes they knocked but did not wait to be a knowledged) and in walks a tv repairman (the tv isn’t broken) and my family member is spread eagle to the world. OMG Additionally the food is bad and they don’t pay attention to special needs diets (like post surgery). And what they say they’re serving is not what they serve. Now, I understand substitutions, but I am talking nutritional changes (like saying they serve milk when they don’t). I’ve only seen salad one time and it looked like yesterdays garbage…so no fresh veggies. And PT…terrible. Don’t come on a Friday or over the weekend…they aren’t prepared. The staff to patient ratio is terrible. The advertise acute care, but the clearly aren’t prepared for anything more than caring for the elderly. Neglect of care.

Laura Williams

May 2026

via Google

Agnes, Delonte, and Rachel in the memory care unit are amazing. They go above and beyond to get to know my mom and try different things to find out what works best for her.

Kate Risch

May 2026

via Google

Delonte, Rachel and Agnes in Memory Care are fantastic. They always go above and beyond for my mother.

Debral REEDo

May 2026

via Google

Good morning Debra, DIRECTOR ALTENHEIM<br>Your new staff is the bomb.com They are doing an excellent job with my husband! MY husband was admitted here 2025<br><br>Just talked Terese LPN, she is wonderful!! Even the weekend staff has been great! 😊 ❤️❤️<br><br>Whatever you did with reorganizing the staff has been a positive for ALTENHEIM this new year 2026. Rating 5

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Frequently Asked Questions

What types of care does Altenheim Family-first Senior Living offer?

Altenheim Family-first Senior Living offers Assisted Living, At-Home Care, Independent Living and Skilled Nursing / Long Term Care.

Where is Altenheim Family-first Senior Living located?

Altenheim Family-first Senior Living is located at 3525 E Hanna Ave in Indianapolis, Indiana.

What do families say about Altenheim Family-first Senior Living?

Reviews for Altenheim are sharply divided: many families praise specific caregivers by name, especially in memory care and rehab, describing warm, attentive relationships, while a large number of other reviewers report serious neglect, understaffing, and unsanitary conditions in the skilled nursing and rehab units. The community offers a full continuum of care on one campus, but consistency of care appears to vary greatly by shift, unit, and which staff are on duty.

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