Sue Wojakowski
Jun 2026
Very unfriendly place to be.
Aliya of Crestwood
13259 South Central Avenue
2.6(32 ratings)
1 / 5Quick Facts
- Total units
- 193
- Facility history
- Reviewer notes facility has changed names repeatedly
- Lift equipment
- Only two patient hoists reported for about 100 residents
What Families Think
Reviews of Aliya of Crestwood are sharply divided: a handful of families praise specific nurses and staff for compassionate, hands-on care and successful rehab outcomes, while a much larger number describe serious problems with neglect, understaffing, lost or stolen belongings, and poor food quality. The community's 2.6-star average from 32 Google reviews reflects this split, with many of the negative accounts describing similar, consequential issues across different time periods.
The Good
- Specific nurses and CNAs praised for attentive, compassionate care
- One family credits therapy staff with restoring daughter's mobility
- Business office helped a family navigate the Medicaid process
- Some visitors described the facility as clean and welcoming
The Bad
- Multiple reports of unanswered call lights and delayed changing
- Several reviewers describe understaffing, especially overnight
- Repeated complaints about lost, stolen, or missing belongings
- Persistent odor and cleanliness issues noted by many visitors
- Food quality, portion size, and cold meals frequently criticized
- One report of medication errors and inconsistent diabetic diet management
AI-generated from reviews and community data.
About Aliya of Crestwood
Aliya of Crestwood is a skilled nursing / long term care community in Crestwood, Illinois. The community is licensed for up to 193 residents.
Families rate Aliya of Crestwood 2.6 out of 5 based on 32 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.6overall · 32 ratings combined
2.6★ on Google (32)
Lucy
Mar 2026
I’m seeing a lot of reviews that match what I witnessed for myself today, if not even worse. I just want everyone to know you CAN report the facility to the ILLINOIS DEPARTMENT OF PUBLIC HEALTH. I highly recommend doing so.
Kenitha Johnson
Mar 2026
I have a family member that's currently a resident of the facility. The services that she is receiving the treatment and the lack of care is completely unacceptable. The presentation of the food is disgusting. Her belongs have been stolen twice. This place need to closed down and I have made the News (Samantha Chapman) aware of the lack of care they provide the residents.
Brian Long
Mar 2026
Is really reasonable
Linda Wilson
Mar 2026
my sister is in your facility, i'm not impressed, I'm there every week to refresh her laundry. in the past month she has had eight pair of pants, gone missing. her charger for her tablet has gone missing , she has had an incident where another resident throw a drink at her( i was not informed of this} . she has a specific pillow that she sits on, 2 have gone missing and i recently purchased another one if this one goes missing , i will take it further . these pillows cost 75.00 each , i was told they would reimburse me and never did. as far as her clothes i'm not providing clothes for other residents, as i heard a conversation that this is what they do, when others have accidents and they don't have enough clothes. i'm at the point of writing the state regarding this facility
Frequently Asked Questions
What types of care does Aliya of Crestwood offer?
Aliya of Crestwood offers Skilled Nursing / Long Term Care.
Where is Aliya of Crestwood located?
Aliya of Crestwood is located at 13259 South Central Avenue in Crestwood, Illinois.
What do families say about Aliya of Crestwood?
Reviews of Aliya of Crestwood are sharply divided: a handful of families praise specific nurses and staff for compassionate, hands-on care and successful rehab outcomes, while a much larger number describe serious problems with neglect, understaffing, lost or stolen belongings, and poor food quality. The community's 2.6-star average from 32 Google reviews reflects this split, with many of the negative accounts describing similar, consequential issues across different time periods.
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Nearby Communities
Other senior living options within 25 miles of Crestwood.
