MyLivingChoice

Zayan LLC ActiveCare Home Care

1420 Renaissance Dr suite 211

4.9(15 ratings)· Park Ridge average: 4.6

Zayan LLC ActiveCare Home Care — photo 11 / 5

Quick Facts

Veterans support
Partners with VA to serve veteran clients
Government programs
Works with state Community Care and rehab programs

What Families Think

Families describe Zayan LLC ActiveCare Home Care as attentive and communicative, with caregivers who are consistent, patient, and responsive to changing needs. Reviewers frequently praise the agency's managers for staying in close contact with families and quickly resolving concerns when they arise.

The Good

  • Caregivers described as kind, patient, and professional
  • Managers communicate regularly and proactively with families
  • Quick response when replacement caregivers were needed
  • Consistent caregiver scheduling praised by families
  • Handles complex or stressful caregiving situations well

The Bad

  • One report of an unqualified substitute caregiver sent on short notice

AI-generated from reviews and community data.

About Zayan LLC ActiveCare Home Care

Zayan LLC ActiveCare Home Care is a home care agency in Park Ridge, Illinois, providing in-home care services to support people with disabilities, chronic illnesses, and short-term health needs to maintain independent living in their own homes.

The agency works with the Illinois Department of Aging and the Division of Rehabilitation Services to administer government-funded programs. Through the Community Care Program, established by the state in 1979, the agency helps older adults who might otherwise require nursing home care to remain at home by providing in-home and community-based services. Zayan LLC also partners with the Division of Rehabilitation Services to assist individuals with disabilities, offering trained home care aides tailored to each person's unique needs to support employment, education, and independent living goals.

The agency provides services to veterans through partnership with the U.S. Department of Veterans Affairs, offering personal care services and assistance with activities of daily living as an alternative to nursing home care. Homemaker and home health aide services can be combined with other home and community-based services for eligible veterans.

Zayan LLC offers respite care services, providing temporary substitute supports and living arrangements to give caregivers brief periods of relief and rest. The agency also provides 24-hour in-home care, where caregivers reside in the home and provide round-the-clock assistance, particularly suited for seniors managing specific health conditions such as dementia.

Types of Care

Home Health and Hospice

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Reviews

4.9overall · 15 ratings combined

4.9★ on Google (15)

Charles Gerhardt

Dec 2020

via Google

We have contracted with ActiveCare Home Care for my family. While I prefer to limit the details of the situation due to privacy, I can tell you it is not an easy situation to manage. The caregivers have been extremely patient and caring in a sometimes stressful environment, and have worked well with the family to overcome the occasional hurdle. And Marisa, the caregiver’s manager, WOW! Marisa has incredible knowledge and training in so many areas. I have seen her in action diffuse a stressful situation with what seems to be no effort at all - And she does it with such compassion and care. Although this is our first time using in-home care, we are extremely happy with the service thus far.

Nch P

Nov 2020

via Google

We decided to hire the services of Active Care Home Care for my mom. At first we were skeptical about bringing in a caregiver to take care of my mom in her house by herself. Let alone someone to live with her 7 days a week without us. Thankfully, the choice we made was such an enormous relief. The care team are very professional, experienced . They brought in a new level to my mom's well being. The caregivers assigned to my mom are consistent with their schedules . Not to mention how joyful and enthusiastic they are to take care of my mom. Nirmy , the manager communicates with us on a regularly basis . That helps a lot. I am extremely satisfied with how dedicated they are to getting things done just as how my mom wants it. It is a huge peace of mind.

Greer McMurray

Nov 2020

via Google

I employed ActiveCare Home Care services for my dear friend. She provided excellent care and made sure my Friend was comfortable and followed the care plan. Her caregiver was very kind, prompt, and respectful. I would recommend this company to anyone looking for a home care services. Nermala she is very thorough and extremely professional. She was always available to help with any questions or concerns.

paula Mercado

Jan 2020

via Google

I used Active Care Home Care services for my grandma. Our caregiver was very kind, prompt, and knowledgeable. I feel that she provided excellent care and made sure my grandma was always comfortable and that the care plan was met completely. I would recommend this company to anyone looking for a home care services. Marisa is the agency manager and she is very thorough and extremely professional and she is always available to help with any questions or concerns. Please try them out you won’t be disappointed!

Jill VanBogelen

Sep 2016

via Google

After my dad's stroke he needed in-home care-giving 24 hours a day for a period of time then part time daily care giving services. We were given 3 Care Giving Agency referrals. Of the 3, we selected Active Care because of their ability to answer most all of our interview questions & present a very complete & specific picture of the services they offered. Their follow-up on questions from their representative, Rachel, was prompt. They offered care giver credentials & certifications which was very important to us. Their communication with us was prompt, courteous & compassionate. We had one incident over a weekend with an out-sourced caregiver (short notice replacement) who, we discovered, was not qualified to meet my dad's needs & in calling Active Care they responded very quickly & in a couple of hours we had a qualified care giver back in his home. They made follow up calls, including the owner, in a timely manner to check on care giver satisfaction, any concerns we had & presented themselves with a genuine caring approach. They listened well & responded well. Shanur was very cooperative, accommodating & easy to work with. We have been very, very pleased with the service we have received from Active Care & will go back to them for any future needs we may have for care-giving services. Thank you all at Active Care for helping us take such good care of my dad.

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