MyLivingChoice

Woodside Lutheran Home

1040 Pilgrim Way

3.2(22 ratings)· Green Bay average: 4.1

Woodside Lutheran Home, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
118
Campus type
Full continuum from independent living to skilled nursing
Housing option
Income-based independent apartments for adults 62+
Family dining
Family meals available for $8 per meal
Operator
Faith-based, non-profit senior care organization

What Families Think

Reviews of Woodside are sharply divided, with many families praising the rehab therapy, food, and staff warmth, while others describe serious lapses in nursing care, communication, and billing. The facility is best known locally as a short-term rehab stop after surgery or a fall, though it also offers longer-term skilled nursing and connected independent living.

The Good

  • Rehab and physical therapy praised repeatedly
  • Good, varied food noted by many reviewers
  • Dog-friendly visits welcomed on campus
  • Clean, comfortable, spacious private rooms
  • Family can order meals alongside residents
  • Full continuum lets residents age in place

The Bad

  • Multiple reports of neglectful or unresponsive night staff
  • Several reviewers cite poor communication from nursing/social work
  • Multiple complaints about billing and collection issues
  • One report describes falls and injuries during care
  • Staff shortages affecting timely medication and coordination

AI-generated from reviews and community data.

Woodside Lutheran Home is a senior living community in Green Bay, Wisconsin offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 22 reviews.

About Woodside Lutheran Home

Woodside Senior Communities, the corporate name for Bay Area Lutheran Homes, Inc., is a non-profit provider of health care and housing services for adults age 55 and older in the greater Green Bay area. The organization has been serving the community for more than 50 years and operates in a faith-based environment where residents, families, employees, and health care partners are treated with respect.

The campus is situated on 18 park-like acres in the heart of Ashwaubenon. It offers a full continuum of care, including skilled nursing and rehabilitation, outpatient therapy, and memory care services.

For those seeking independent living, the campus includes an independent senior living apartment complex for adults 55 and older, as well as an income-based independent senior living apartment complex for those age 62 and older.

As a full continuum provider, Woodside is designed so that residents can transition between levels of care, from independent living to skilled nursing or memory care, without having to leave the campus, allowing needs to be met as they change over time.

Types of Care at Woodside Lutheran Home

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Woodside Lutheran Home

3.2overall · 22 ratings combined

3.2★ on Google (22)

David “Davinci” Gundt One

Apr 2026

via Google

Went here to see family recovering from a fall. The staff are friendly and look after everyone nicely. The rooms are comfortable and the staff are great.

Melissa Van Den Heuvel

Feb 2026

via Google

My mom is in the nursing home, great caring staff and this place is the best in Green Bay for nursing homes.

Lori sidbury

Mar 2025

via Google

Do not go there. The call lights were broken the bathrooms had mold on t he floor they lock the doors and do not let you out side even though it surround by cement wall. I cried when i first got there. A roommate stole my credit card i had to call the police and was told that it wasnt good for them. It was a new epsode every day. Then they were going to let me go when i couldnt walk so i made a fuss and applied for medicate. They were going to through me at first then they wont let me go. They werent going to let me go home on the day i was told. I had to be discharge by doctor thank goodness he came along when i was making a fuss about not going home. Then they never submitted a bill to medicate unstead they billed me over 1 000 dollars. I was there for rehab.. My next door neighbor warned me that it was awful when i came. The only reason i went back to see her now that she passed on i will never step foot in that hell hole.

Northwoods Trains - Randy

Jun 2024

via Google

Mom was at Woodside for rehab following a fall broke part of her pelvis. The day staff was pretty good and Mom was close to leaving. If someone is considering this place beware of the night staff. I feel like they don't care. One night Mom was not given her call button and had to use the restroom. She called out verbally for help but was left to soil herself and the bed having to lay in it until morning. The second incident she was being assisted to the bathroom with a belt around her. She stumbled and fell to both knees not being caught by the assistant. Two days later at the hospital, she was diagnosed with two broken legs. I share this to communicate our loss of confidence in Woodside Rehab.

Pete Pfankuch

Oct 2023

via Google

I had my 90 year old mother at Woodside for about a month. She is still recovering from several fractures. It is an excellent place! Myself or my wife were there every day but one so we observed it in person the whole time she was there. I am taking her there for outpatient therapy as it is excellent. I have had PT and OT myself at several places, several times. I will go there myself if there is a next time for me. The staff is professional and they do not share information about their patients to people that are not allowed the information, even relatives! The Rehab Social Worker was awesome. A huge help like all the rest of the staff even the cleaning folks. I had many meals there with my mother and the food was decent.

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Government Inspection History

3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 24, 2025Fire Safety StandardHealth Standard13 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 11, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 11, 2025

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2025

Jul 31, 2024Fire Safety StandardHealth Standard7 citations
  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024

  • Have restrictions on the use of flammable curtains.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024

Jun 28, 2023Fire Safety StandardHealth Standard1 citation
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Woodside Lutheran Home offer?

Woodside Lutheran Home offers Memory Care and Skilled Nursing / Long Term Care.

Where is Woodside Lutheran Home located?

Woodside Lutheran Home is located at 1040 Pilgrim Way in Green Bay, Wisconsin.

What do families say about Woodside Lutheran Home?

Reviews of Woodside are sharply divided, with many families praising the rehab therapy, food, and staff warmth, while others describe serious lapses in nursing care, communication, and billing. The facility is best known locally as a short-term rehab stop after surgery or a fall, though it also offers longer-term skilled nursing and connected independent living.

How did Woodside Lutheran Home do on recent health and safety inspections?

Woodside Lutheran Home had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Woodside Lutheran Home?

Submit the Request Information form on this page to connect with Woodside Lutheran Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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