Jake M
Apr 2026
Staff are understanding and respectful. Good place for a loved one.
1 / 4Quick Facts
- Year opened
- 1985
- Licensed capacity
- 38 residents
- Room type
- Private or shared suites available
- Memory care setup
- Secured environment for memory-impaired residents
- Specialized care service
- Diabetic care services offered on-site
California CDSS
What Families Think
Care Partners in Appleton has a low overall Google rating (2.5 from 28 reviews) with a wide split between reviewers who describe serious safety and neglect problems and a smaller group who say things improved markedly under newer management. Recurring themes include medication mistakes, understaffing, poor communication with families, and inconsistent cleaning, alongside praise for a few specific staff members and a recent director.
The Good
- Some reviewers praise recent management as caring and organized
- Staff described as understanding and respectful by some
- Newer director credited with improving food and cleanliness
- Secured environment for memory care residents
- Diabetic care and medication management services offered
The Bad
- Multiple reports of medication errors or missed doses
- Several reviewers cite understaffing and inadequately trained staff
- Reports of theft of resident belongings and money
- Multiple complaints about poor communication from management with families
AI-generated from reviews and community data.
Care Partners is a senior living community in Appleton, Wisconsin offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 2.5 out of 5 across 28 reviews.
About Care Partners
Country Terrace of Wisconsin
Assisted Living & Memory Care Partners in Caring for You
Our pledge is to serve each resident with kindness, respect, compassion and professionalism. While we encourage our resident's independence, we will be nurturing their spirit, preserving their dignity and involving their families. The foundation of our program is based on our theory that the quality of life for a person can be significantly improved by creating an environment that allows individuals daily life choices. We believe that proper training, ongoing education, and specialty enhancement programming are the key ingredients to ensuring excellence in care. Our main goal is to ensure that our residents and their loved ones can see the difference in the care received. We operate with the same philosophy throughout all of our facilities, namely, the provision of quality care with a "Family" touch.
Assisted Living
Your loved one can enjoy our catered senior living lifestyle. Our caring staff are highly trained in the art of exemplary service and complete customer satisfaction. Many individuals do not require a nursing home; they just need a facility that can maximize their independence through personalized care.
Accommodations
• Spacious Private or Shared Suites
• Secure Environment
• Handicapped-Accessible
• Climate-Controlled Living
• Cable and Phone Jacks
• Outside Patio Sitting Area
• Salon Services (Available)
• Housekeeping Services (Daily)
• Laundry Services (Daily)
Memory Care
Special care units are designed with memory impairment in mind. Our specialized staff provide therapeutic programming to promote the best quality of life for individuals suffering from dementia.
Care Services
• 24 Hour Trained Care Staff
• Medication Management
• Diabetic Services
• R.N. Wellness Reviews
• Health Monitoring Services
• Supportive Home Care Services
• Nurse Call System
• Activity Programming
Respite Care
A focus on providing accommodations for persons needing temporary services. This program is ideal for people recovering from a surgery, a fall, an illness or when family members are away on business or vacation.
Nutritional Services
• 3 Home Cooked Meals (Daily)
• Healthy Snacks (Daily)
• Dietician Prepared Menus
• Specialized Diet Programs
• Resident Choice Meal Planning
About Us
Care Partners & Country Terrace understands the importance of custom service and the comforts of "Home". A familiar place close to family and friends… a place where dignity and respect prevail… a place that is more than care, it's "Family".
Types of Care at Care Partners
Assisted LivingAt-Home CareHome Health and HospiceMemory CareRespite / Short-Term Care
Amenities
Room Amenities
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- On-Site Medical Staff
- Outdoor Patio
- Security
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Care Partners
2.5overall · 28 ratings combined
2.5★ on Google (28)
Meera
Apr 2026
This place has changed for the better! My grandma lived there 4 years ago and the place was horrible. There was trash in the hallways, rude staff, and a lazy director. We decided to take a chance on it since we heard there was new management and now, the staff are amazing and beyond helpful, my grandpa loves the food and the services they provide. They always ensure the rooms are cleaned and that the building is put together. My grandpa gets his medications on time! He asks for his as needed medication and they always bring it in a timely manner, if he is allowed (you can only have so many milligrams within a certain amount of hours) when we asked about how medications worked the staff explained and answered all of our questions. The management there has been talked of highly and they definitely have shown why. The director and assistant director have always shown my family and grandpa respect and honesty. Any issues he has he brings to the assistant director and she brings it to the director and they work together to come up with a solution and take action when required. The staff are well trained and knowledgeable in what they do. I highly recommend looking into it and setting up a tour. This is an amazing place with amazing staff and management and your loved ones would be safe and happy and cared for with genuine love. Look into it!!
Jane Moehn
Feb 2026
If I could give zero stars o would. My mom was there an they mess up her meds, they forget, or give wrong ones. The food is awful my mom hated it there, the staff will lie to you. They will be nice to your face but then lie, my mom has taken several falls an they do nothing, they dont clean there rooms have to get someone to clean bathroom an vacuum or they dont do it. The most we are upset with is messing up her meds an the food which they dont offer better options an that should be a priority. Don't have your loved ones go there. Would not recommend.
Brian Kopelke
Nov 2025
I would give this place negative stars if I could. Do NOT bring your loved ones anywhere near this place! The staff is not qualified in any way and the director will lie right to your face. Please listen to the other reviews on here. There is not one good thing about this place. If you are considering this place, do yourself a favor and visit it first. You will immediately understand that this place should be shut down. Please do not bring a loved one to any care partners facilities. The “new” director for the place is severely unqualified to hold her position and doesn’t even seem to have a basic understanding of what she should be doing. This place is dangerous for your loved one as the staff is untrained high school aged girls who don’t seem to even want to be there. Please do not utilize this facility.
Bryan Zempel
Jul 2025
Where to start. My mother in law is currently in shawano, trying to get her closer to us in the valley, this location 4.1miles from our home, for memory care secure unit. My wife got called on wednesday and asked if she could be up there by 9:30am absolutely, my wife went to look at facility wednesday during the storm. Shebthought it was great fit. She was super excited. So friday comes she gets up to shawano at 8:58am to make sure was early, at 10am the rehab director comes in to see how meeting was, she stated I have mot seen anybody, my wife then calls director Brooke, Brooke states she was already there, this person never spoke to social worker, never asked for anything, she asked a nures a few questions thatvwas it. The rehab director stated she must have not seen my mother in law since she was in rehab from 8:25am to 8:58am and when she took her back to room nobody there. Againbshe called brooke asked hownit went and she said when the assistant gets to facility they would let us know. Then my mother in laws case manager called and said that she gor email that my mom would jot be good fit. NO reason at all. THIS IS RETALITION FOR MY WIFE ASKING WHY THEY MADE ERROR. THISNPLACE ALREADY HAD BAD REVIEWS HOWEVER WE WERE WILLING TO GIVE THEM A CHANCE.
Frequently Asked Questions
What types of care does Care Partners offer?
Care Partners offers Assisted Living, At-Home Care, Memory Care and Respite / Short-Term Care.
Does Care Partners offer respite or short-term stays?
Yes. Care Partners lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Where is Care Partners located?
Care Partners is located at 5031 N French Rd in Appleton, Wisconsin.
What do families say about Care Partners?
Care Partners in Appleton has a low overall Google rating (2.5 from 28 reviews) with a wide split between reviewers who describe serious safety and neglect problems and a smaller group who say things improved markedly under newer management. Recurring themes include medication mistakes, understaffing, poor communication with families, and inconsistent cleaning, alongside praise for a few specific staff members and a recent director.
How can families visit Care Partners?
Submit the Request Information form on this page to connect with Care Partners and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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