MyLivingChoice

Windward Gardens

105 Mechanic Street

4.4(60 ratings)

Part of Genesis HealthCare · 28 communities · 4.1★ average

Windward Gardens — photo 11 / 5

Quick Facts

Total units
73
Ownership
For profit, Corporation
Certified beds
73
Quality recognition
AHCA Bronze Quality Award winner
Stay options
Offers respite care alongside short- and long-term stays
Therapy services
On-site occupational therapy department
Cognitive safety feature
Alarm system for residents with cognitive deficits

What Families Think

Windward Gardens is a Genesis HealthCare skilled nursing facility in Camden, Maine, offering short-term rehab, long-term care, and respite stays. Reviews are sharply divided: some families praise attentive CNAs, good food, and strong rehabilitation outcomes, while others report serious neglect, slow call-bell response, and staffing shortages.

The Good

  • CNAs and staff praised as caring and attentive
  • Good food and portions, per some reviewers
  • Successful rehab outcomes after major surgery reported
  • Clean facility noted by a reviewer
  • On-site occupational therapy and rehab department

The Bad

  • Multiple reports of understaffing and slow call-bell response
  • One serious report of neglect, missed care, and injuries
  • One report of missed PT/OT sessions and cold, poor-quality meals
  • One report of a laundry mishap

AI-generated from reviews and community data.

About Windward Gardens

Windward Gardens is a skilled nursing facility in Camden, Maine, offering post-hospital short-term rehabilitation as well as long-term and respite care services. The community accepts Medicare, Medicaid, and most private insurances for skilled nursing care and is an AHCA Bronze Quality Award winner.

The facility provides specialized orthopedic rehabilitation services, including care for joint replacement, injuries, and amputation. Residents have access to comfortable common and lounge areas for gathering with friends and family, and the community maintains an alarm system to aid in the security of residents with cognitive deficits.

Windward Gardens maintains a dedicated rehabilitation department with occupational therapy services available on-site. The community emphasizes resident engagement through a Recreation Department that organizes activities and programs for residents.

The facility is staffed by experienced healthcare professionals, including a Director of Nursing with 15 years of clinical experience and a Master's-level Administrator overseeing daily operations and local partnerships. The community is part of Genesis Healthcare, Inc., a holding company that provides services to skilled nursing facilities and supports contract rehabilitation therapy, respiratory therapy, and physician services.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.4overall · 60 ratings combined

4.4★ on Google (60)

Corey Lewis

May 2026

via Google

Our Dad spent about 3 months here after release from the hospital. The staff there was wonderful. Keep in mind they appeared to be shorthanded but what SNF isn’t today. They the CNAs were wonderful. The food was excellent and the place is very clean. There was an issue with his laundry getting misplaced but was rectified. Very happy with the delivery of care.

Janet Page

Feb 2026

via Google

I did not get the PT/OT time I was supposed to, in order to help me heal. Most meals were inedible, and served cold. The veggies were mush, most things covered in gravy, and unhealthy choices. The staff were very moody, probably because they were understaffed. You never knew when they would answer the bell if you rang it. My husband timed it once at 25 minutes, and that’s only because he went to find them. They were attending another patient, but the bell could have been for someone in a life or death situation. I would never recommend this place to anyone.

Creative Innovation

Feb 2026

via Google

I would like to express my sincere gratitude and appreciation for the Staff and their exceptional standard of customer service. Thank you, so much.

Joelle Bart

Apr 2025

via Google

I had to place my disabled brother in Windward gardens temporarily to address some health concerns. He was neglected every single day. He would push his button for help and nobody would come. I would walk in his room and he would be covered in urine and you couldn't find a single staff member around. One time I showed up and he had bruises all over his face. He said he had fallen and nobody had come back to pick him up. I found a pill on his floor and I went to meet with the nurse about it letting her know there had been a med-error. Her response was, I watched him take his meds. I had to call them in four times to adult protective services in 5 weeks. They never called me to discuss any issues. I would email them constantly about the neglect and abuse. My brother was suffering under their care. He was in more danger in their facility in 24-hour care than he was alone in his own home. I don't know how this place is still open. If you are a patient that cannot advocate for yourself. You will most likely suffer there. I come from a nursing home industry so what I saw at Windward gardens was the worst things I've ever seen in my career. We had to send our own staff in there every single day for 5 hours so that he would have a meal and be cleaned. The food is horrible. The laundry service is horrible. My brother completely ran out of clean clothes every few days and then they lost his clothes and I had to buy him new clothes. The only reason I kept him there was because I was trying to get his seizures under control so he could come back home. At that time. A doctor at Windward garden ordered several medications that weren't necessary. The doctors put my brother in danger as well. Please do not put anyone you love in this facility

Rhonda R.

Apr 2024

via Google

I was sent to Windward Gardens back in March for rehab after a very difficult and dangerous surgery on my spinal cord. The staff at Windward Gardens was over the top on quality of care, professionalism, empathy, respect, and love. The maintenance crew was so hardworking and kind. The food was great with good sized portions. I would recommend this place giving it a 15 out of 10 rating!!! I also went back today to visit a friend and every thing and everyone is still a 15 out of 10 rating in my book! I would not be doing so good today, except for a care I received there!! Thank you, Windward Gardens!

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Frequently Asked Questions

What types of care does Windward Gardens offer?

Windward Gardens offers Skilled Nursing / Long Term Care.

Where is Windward Gardens located?

Windward Gardens is located at 105 Mechanic Street in Camden, Maine.

What do families say about Windward Gardens?

Windward Gardens is a Genesis HealthCare skilled nursing facility in Camden, Maine, offering short-term rehab, long-term care, and respite stays. Reviews are sharply divided: some families praise attentive CNAs, good food, and strong rehabilitation outcomes, while others report serious neglect, slow call-bell response, and staffing shortages.

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