MyLivingChoice

Harbor Hill Center

2 Footbridge Rd

4.8(116 ratings)

Part of Genesis HealthCare · 28 communities · 4.1★ average

Harbor Hill Center — photo 11 / 5

Quick Facts

Total units
40
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
40
Respite Care
Short-term respite stays available
Cognitive Safety
Alarm system for residents with cognitive deficits
Recognition
AHCA/NCAL Bronze National Quality Award in 2024

What Families Think

Harbor Hill Center is a skilled nursing and assisted living community on Belfast Harbor that has drawn a mix of feedback, with many praising its warm staff and scenic setting, but several reviewers reporting frustrating delays in care and maintenance.

The Good

  • Friendly, courteous staff noted by multiple reviewers
  • Waterside setting with outdoor paths and gardens
  • Clean rooms noted in some visits
  • Received AHCA/NCAL Bronze National Quality Award in 2024
  • Family members observed good rehab progress

The Bad

  • One report of an 8-month broken call button
  • Slow response to patient care requests noted by multiple reviewers
  • One report of delayed PT scheduling and referral paperwork
  • One report of room cleanliness needing improvement
  • One report of noise disturbances affecting sleep

AI-generated from reviews and community data.

About Harbor Hill Center

Harbor Hill Center is a skilled nursing and assisted living community located in Belfast, Maine, along Belfast Harbor. Since 1996, the facility has provided skilled nursing services including post-hospital care, short-term rehabilitation, long-term care, and respite services, accepting Medicare, Medicaid, and most private insurances. The community also operates a cheerful, active assisted living unit.

The nursing services at Harbor Hill Center encompass orthopedic rehabilitation for joint replacements, injuries, and amputations. Common and lounge areas provide spaces for residents to gather with friends and family. For residents with cognitive deficits, the facility maintains an alarm system to aid in security.

The community's location directly along Belfast Harbor offers residents the peace and beauty of waterside living. Residents have access to outdoor paths, flowers, and gardens. In 2020, Harbor Hill Center received the AHCA Quality Initiative Recognition for achieving quality improvement across all four program tiers, and in 2024 earned the AHCA/NCAL Bronze National Quality Award.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.8overall · 116 ratings combined

4.8★ on Google (116)

Lynn Boynton

Jun 2026

via Google

Bed not ready when I arrived, the van transport driver helped a CNA make the bed. No call button, supposedly broken for 8 months. Menu wasn't provided for several days, and when filled out, wasn't followed. Was supposed to have Home Health starting this past Monday, but the referral paperwork wasn't completed and so still (Wednesday) don't have PT or even a schedule for PT. VERY frustrating experience.

Cynthia Petrie

May 2026

via Google

Loved staying at the Belfast Harbor Inn. Kristin and all the staff were helpful and very friendly. Next time I am in town I plan to stay there again.

Donald DePoy

Apr 2026

via Google

Great visiting friend at Harbor Hill and seeing great progress, courtesy staff and clean rooms.

Deb Tonken

Feb 2026

via Google

Tv on at 9t;30notherapable to sleep because of disturbanceCnas too quick to tell me about my roommates rights what are my rights to a decent night's sleep? Not happy here. Therapists have beeCare stafftaff antagonistic.

Marcia Locke

Jan 2026

via Google

Everything was pretty good there they could be a little quicker on responding to Patient Care and the rooms could be cleaned up a little better than they were but other than that it was okay the staff was very friendly overall not a bad place enjoyed my visits there to see my father

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Frequently Asked Questions

What types of care does Harbor Hill Center offer?

Harbor Hill Center offers Skilled Nursing / Long Term Care.

Where is Harbor Hill Center located?

Harbor Hill Center is located at 2 Footbridge Rd in Belfast, Maine.

What do families say about Harbor Hill Center?

Harbor Hill Center is a skilled nursing and assisted living community on Belfast Harbor that has drawn a mix of feedback, with many praising its warm staff and scenic setting, but several reviewers reporting frustrating delays in care and maintenance.

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