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Windsor Skilled Nursing-Rehab

265 N Main St

3.7(29 ratings)

Windsor Skilled Nursing-Rehab, photo 11 / 2

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120
Facility history
Serving Cape Cod families continuously since 1975
Short-term care
Respite care available for temporary caregiver relief
Clinical specialties
Rehab for cardiac, stroke, and neurological conditions
End-of-life care
Hospice partners coordinate equipment and medication support

What Families Think

Reviews for Windsor Skilled Nursing-Rehab are sharply divided: several families describe an outstanding rehab experience with attentive nursing, physical and occupational therapy, and a clean, well-run facility, while a couple of reviewers report deeply distressing experiences, including one unexplained death with no follow-up explanation from staff. The facility has served Cape Cod for decades and offers skilled nursing, rehabilitation, and hospice services alongside a range of specialized clinical programs.

The Good

  • PT and OT teams praised as outstanding by multiple reviewers
  • Staff described as caring, funny, and hard-working
  • No complaints of odors or uncleanliness
  • Aides responsive to call lights
  • Food quality praised as better than expected
  • Frequent progress updates and communication from administration

The Bad

  • One report of a resident's unexplained death with no follow-up explanation
  • One reviewer described a highly negative overall experience
  • Reviews are sharply mixed between excellent and very poor experiences

AI-generated from reviews and community data.

Windsor Skilled Nursing-Rehab is a senior living community in South Yarmouth, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 29 reviews.

About Windsor Skilled Nursing-Rehab

Windsor Skilled Nursing and Rehabilitation Center in South Yarmouth, Massachusetts provides skilled nursing, short-term care, long-term care, rehabilitation, respite care, and hospice services. The facility's team of professionals creates personalized treatment plans to support patients' recovery following hospital stays, surgery, or transitions in care needs.

The center offers specialized rehabilitation programs including orthopedic rehabilitation for fractures, joint surgery, knee and hip replacement, and degenerative joint diseases; cardiac care with expertise in cardiopulmonary rehabilitation for COPD, congestive heart failure, and post-bypass recovery; and stroke rehabilitation focused on optimizing function and recovery. Additional clinical services include pulmonary care for conditions such as COPD and pneumonia, neurological care for progressive conditions like Parkinson's disease, multiple sclerosis, and ALS, diabetes management education, and wound care services.

Windsor's long-term care focuses on improving quality of life for residents requiring around-the-clock support, fostering independence and encouraging an active lifestyle. Short-term guests receive comprehensive care following hospital discharge or during periods when primary caregivers are unavailable, whether for weeks or longer. When comfort becomes the priority, the facility's hospice partners provide care including palliative services, specialized equipment and medication coordination, and support for loved ones.

Located near both the Bourne Bridge and Sagamore Bridge with convenient access to Route 6 and Route 28, the community has been serving Cape Cod families since 1975. The facility sits within 10 minutes of multiple golf courses and beaches, near attractions including the Whydah Pirate Museum and Cape Cod Museum of Natural History, and is easily accessible to local physicians and regional hospitals including Cape Cod Hospital and Martha's Vineyard Hospital.

Types of Care at Windsor Skilled Nursing-Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Windsor Skilled Nursing-Rehab

3.7overall · 29 ratings combined

3.7★ on Google (29)

Frankie O'Rourke

Jun 2026

via Google

Windsor Rehab in South Yarmouth was the best experience I have had in my 4 different trips to rehab. I found all of the nurses were highly skilled, listened to your needs and stayed right on top of med distribution which is very important after a painful surgery. The PT team was outstanding and had you work hard to gain the strength to return home. The same goes with the OT team, they really got you ready to return to your own home. The aides were good and were quick to respond to your call light and were very helpful in resolving your needs. I really enjoyed the activity staff, there was no shortage of fun activities with them and it really helped to ease the time of my 5 week stay. The food was top notch considering the bad rap that most institutional places receive. It was a varied balanced menu and the à la carte option was fantastic. Last and not least was the cleaning staff. The place was spotless and was constantly cleaned by an amazing staff. I have a surgery coming up in November and will certainly try to return there for my rehab.

Taylor Connelly

Apr 2026

via Google

My father was recovering well here for a couple weeks. And then he passed unexpectedly in his sleep next to his wife, my mother. I have not been given an explanation to this day as to how or why. Weeks later they sent me a survey asking “How did we do?” And “How likely are you to recommend us.” Truly heartless.

rob Donadio

Dec 2025

via Google

I wonder if I can give zero stars for a review. Becouse one star is too much. lets see if I can get away with giving them what I think they deserve. I am very happy to be out of there (and still be alive). It only took me about ten days in hospital to recover from Windsor. Love Rob

James Cullen

Feb 2025

via Google

My brother went to Windsor Rehab for a short stay after a lengthier stay at another rehab facility where he didn’t succeed as well as hoped. I was anxious because I couldn’t be there for him. Scott, administrator, called me and committed that the staff would be outstanding and my brother would succeed. And he did! I loved the professionalism, caring attitude and frequent progress reports. The folks in nursing and therapy who I spoke with were outstanding! I highly recommend Windsor Rehab!

Andy Becker

Feb 2025

via Google

Dad was admitted here after a short stint in the hospital to recover. I hate nursing homes but this place has an amazing staff. Funny, caring, compassionate, hard working. It is truly a hard job they do and I will say i never once complained of odors or cleanliness whatsoever. It went above my expectations. The social worker and case manager and PT OT team are fantastic to work with and a wealth of information. My only advice to people who complain is find some patience and advocate for your loved one. The people at Windsor care and listen.

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Government Inspection History

3 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 19, 2026Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2026

  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Apr 28, 2026

Jan 9, 2025Fire Safety StandardHealth Standard12 citations
  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2025

  • Provide emergency officials' contact information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025

Oct 12, 2023Fire Safety StandardHealth Standard13 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Nov 22, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023

  • Assist a resident in gaining access to vision and hearing services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 13, 2023

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 13, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 13, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Nov 22, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Nov 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor Skilled Nursing-Rehab offer?

Windsor Skilled Nursing-Rehab offers Skilled Nursing / Long Term Care.

Where is Windsor Skilled Nursing-Rehab located?

Windsor Skilled Nursing-Rehab is located at 265 N Main St in South Yarmouth, Massachusetts.

What do families say about Windsor Skilled Nursing-Rehab?

Reviews for Windsor Skilled Nursing-Rehab are sharply divided: several families describe an outstanding rehab experience with attentive nursing, physical and occupational therapy, and a clean, well-run facility, while a couple of reviewers report deeply distressing experiences, including one unexplained death with no follow-up explanation from staff. The facility has served Cape Cod for decades and offers skilled nursing, rehabilitation, and hospice services alongside a range of specialized clinical programs.

How did Windsor Skilled Nursing-Rehab do on recent health and safety inspections?

Windsor Skilled Nursing-Rehab had 3 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor Skilled Nursing-Rehab?

Submit the Request Information form on this page to connect with Windsor Skilled Nursing-Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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