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Bourne Manor is a skilled nursing and rehabilitation facility in Bourne, MA, offering short-term rehab, long-term care, respite, and hospice services. Reviews are sharply divided: several families praise attentive nurses, physical therapists, and a smooth admissions process, while others report a foul odor, cold treatment at the front desk, and at least one lost personal item.
AI-generated from reviews and community data.
Bourne Manor Extended Care is a senior living community in Bourne, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 26 reviews.
Bourne Manor Extended Care Facility is a skilled nursing and rehabilitation facility in Bourne, Massachusetts, offering rehabilitation, short-term care, skilled nursing, long-term care, respite, and hospice services. The facility's team creates personalized treatment plans to help patients recover following hospital stays or surgery and return to independent living.
The facility provides specialized rehabilitation programs across multiple clinical areas. These include cardiac care with cardiopulmonary rehabilitation for conditions like COPD and congestive heart failure, orthopedic rehabilitation for fractures and joint replacements, pulmonary care for respiratory conditions, stroke rehabilitation, and neurological care for progressive conditions such as Parkinson's, MS, and ALS. Wound care services and diabetes management programs are also available.
For long-term residents requiring around-the-clock care, Bourne Manor's compassionate team focuses on improving quality of life while fostering independence and encouraging an active lifestyle. Short-stay respite care is available for guests recovering from hospital stays or when caregivers are unavailable, ranging from several weeks to longer periods.
The facility offers hospice and palliative care coordinated with hospice partners, including specialized equipment, medications, complimentary therapies, and support for loved ones. Clinical staff provide education and support for disease management and self-care across various conditions.
Located near the Bourne and Sagamore bridges with convenient access to Routes 6 and 28, Bourne Manor is close to local attractions including Scusset Beach State Reservation, the Sandwich Glass Museum, and Mass Audubon's Great Neck Wildlife Sanctuary. The facility is easily accessible to local physicians and area hospitals including Falmouth Hospital, Tobey Hospital, and Spaulding Rehabilitation Hospital.
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Help Me Choose2.9overall · 26 ratings combined
2.9★ on Google (26)
Kelsey Duffy
Feb 2026
My mom stayed at Bourne Manor for two weeks after surgery. The nurses, aides, and doctor were very attentive and caring throughout her recovery. We truly appreciated the compassion they showed her. Some of the residents were also very kind and helped her order coffee and meals, which meant a lot. The only downside was that the food could use some improvement, but overall we are grateful for the care she received.
Ivana
Dec 2025
Visiting this facility was deeply upsetting. The overall atmosphere felt cold and unwelcoming, and the building itself had a strong, unpleasant odor that immediately raised concerns about cleanliness and care. When we arrived, the nurse attending my family member didn’t even acknowledge us… no hello, no eye contact. Later, when I tried to leave unopened candy and cookies at the front desk for staff or residents, I had to say “excuse me” MULTIPLE times before the nurse even looked at me. She then simply nodded and walked away without saying a word, leaving me to place the items on the counter myself. This is a nursing home. Families come here already carrying grief and worry. Basic kindness, eye contact, and simple greetings should be the standard, not an exception. Unfortunately, that was not my experience here at all. After reading other reviews, it’s clear these issues are not isolated. Management appears aware of the environment here but unwilling to address it, which is incredibly concerning for a facility entrusted with the care of elders.
Sue Peterson
Dec 2025
I highly recommend Bourne Manor they have best and friendliest staff. The nurses are absolutely attentive and knowledgeable and take great care of patients. The first floor staffing are just incredible anything you need or questions you may have they are very quick to respond and help. This is the second time my loved one has been in care at Bourne Manor and she could not be happier with the CNA, Dr's , Nurses and even the food she raves about being excellent.
Justin Halstead
Jun 2025
I’m extremely disappointed with this facility. From the moment you walk in, the smell is unbearable — it hits you like a filthy public restroom. There’s no friendly greeting, no sense of care, just a cold and uncomfortable atmosphere. My father came in with a walker and somehow it vanished. No one has answers, no one seems to care. The level of treatment here is unacceptable and shows a complete lack of respect for the patients. Stay away at all costs. I will gladly remove this review if my father’s walker is returned and he’s treated with the dignity he deserves.
Lynn O'Neill
Jul 2024
Bourne Manor Skilled Nursing Facility provided exceptional care for my father. From the moment we interacted with the admissions staff, we experienced outstanding customer service. They were responsive, informative, and made the entire process seamless, which was a relief after struggling to get responses from other rehabs. The nursing and physical therapy teams at Bourne Manor are truly excellent and compassionate. They ensured that my father was comfortable and had everything he needed to maintain his independence. The care he received was top-notch, and it was evident that the staff genuinely cared about his well-being. He raved about the nurses and staff in unit 1. I interacted with the lead nurse on several occasions and felt like I got good updates and they took ample time to explain the medical issues and next steps. I highly recommend Bourne Manor to anyone in need of skilled nursing care. Their dedication to patient care and their professional, compassionate approach make all the difference.
4 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Create arrangements with other facilities to receive patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Include a process for Emergency Preparedness collaboration.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025
Provide a written emergency evacuation plan.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 13, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 13, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2023
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Implement emergency and standby power systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 9, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Dec 9, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity G of L: actual harm, isolatedCorrected Jan 27, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity G of L: actual harm, isolatedCorrected Dec 27, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Dec 27, 2021
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2021
Ensure the activities program is directed by a qualified professional.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2021
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2021
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 27, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2021
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2022
Perform COVID19 testing on residents and staff.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2021
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Dec 27, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bourne Manor Extended Care offers Skilled Nursing / Long Term Care.
Bourne Manor Extended Care is located at 146 Mac Arthur Boulevard in Bourne, Massachusetts.
Bourne Manor is a skilled nursing and rehabilitation facility in Bourne, MA, offering short-term rehab, long-term care, respite, and hospice services. Reviews are sharply divided: several families praise attentive nurses, physical therapists, and a smooth admissions process, while others report a foul odor, cold treatment at the front desk, and at least one lost personal item.
Bourne Manor Extended Care had 4 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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