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The Pavilion Rehabilitation and Nursing Center

876 Falmouth Road

3.7(31 ratings)· Hyannis average: 4

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The Pavilion Rehabilitation and Nursing Center, photo 11 / 5

Quick Facts

Total units
82
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
82
Inspections
View history (16 citations)
Care continuum
Offers memory care and hospice alongside skilled nursing

What Families Think

Families describe positive experiences with short-term rehab and long-term skilled nursing stays at The Pavilion, frequently praising the therapy teams, nursing staff, and social workers who helped with transitions of care. Reviewers consistently mention attentive, compassionate staff and good-quality meals, though the facility itself is noted as older and modest in size.

The Good

  • Reviewers praise PT, OT, and speech therapy outcomes
  • Nurses and CNAs described as compassionate and communicative
  • Social workers helped families navigate care transitions
  • Good quality meals with comfort food options
  • Staff described as friendly, proactive, and helpful

The Bad

  • One reviewer described the building as small and older
  • No published pricing information available
  • Google rating of 3.7 despite mostly 5-star reviews shown, suggesting mixed experiences elsewhere

AI-generated from reviews and community data.

The Pavilion Rehabilitation and Nursing Center is a senior living community in Hyannis, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 31 reviews.

About The Pavilion Rehabilitation and Nursing Center

The Pavilion is a skilled nursing and rehabilitation center in Hyannis, Massachusetts, providing nursing care, assisted living, memory care, and hospice services. The community is designed with clinical programming centered on residents' individual needs, emphasizing compassionate and personalized care that supports comfort, independence, and dignity.

The facility is staffed by experienced healthcare professionals trained to address both physical and emotional health. Residents have access to therapy services aimed at helping patients achieve optimal outcomes, and the community maintains a focus on clear communication and attentive support throughout residents' stays.

The Pavilion has been managed by Landmark Management Solutions, a healthcare management firm with multiple facilities throughout New England, since 2003.

Types of Care at The Pavilion Rehabilitation and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Pavilion Rehabilitation and Nursing Center

3.7overall · 31 ratings combined

3.7★ on Google (31)

Write a review

Mary Ellen Morency

Mar 2026

via Google ↗

My mother was at the Pavilion for rehab last month and had a very good experience. The building is small and older; however, the staff are top notch. Myranda (has an amazing memory for names!) and Kate were excellent. Both always greeted us with a smile and were very helpful. They also were proactive in getting things done for my mom. The aides were great and the OT and PT experiences helped my mother start regaining her strength Kudos also to Bernadette who helped us facilitate mom's care and subsequent move. Mary Ellen in the business office also was helpful. Everyone there is friendly and upbeat - it makes a challenging time much easier!

Vee Carrington

Dec 2025

via Google ↗

The staff were well-trained, caring, courteous, concerned about patient physical and emotional health. Food service provided good quality meals, often comfort food, with options for each meal. Physical and Occupational Therapists worked with patients to achieve optimal outcomes. I was very pleased with the staff and facility.

Pam Burke

Dec 2025

via Google ↗

After a debilitating stroke last March , my 97 year old Mother was admitted to The Pavillion 2nd floor which is the rehabilitation floor. Up until this time Mom had been living in an assisted living facility . As a family it was difficult emotionally to navigate the transition. Social Workers Jacqueline and Lucy made such a difference. They were so supportive and informational. They helped With Mom going to The third floor in Long term care. The whole PT, OT and Speech Therapy teams were and are so amazing and supportive. Mom has come so far from her arrival Because of this committed and compassionate team. Marina ,and Marcea , Mom’s Nurses on the 3rd floor are wonderful. They are compassionate, keep a good eye on the residents and communicate with the family. Gloretta, Mom’s CNA is so thorough, gentle and kind. The activity staff is invaluable. They work so hard to create a fun and active day and helps build a sense of community with the residents. Which is so important. When you walk through the entrance on a weekday, MJ, the receptionist warmly greets you. We are so grateful that Mom is a resident of The Pavillion.

Ler

Sep 2025

via Google ↗

You can't ask for a better place for rehab and personal care by dedicated staffing I left confident I will be able to walk normally after hip replacement PT by Pavilion Therapists A truly great experience THANKS!!,

maureen mccarthy

Aug 2025

via Google ↗

My husband recently received care at The Pavillion and our experience exceeded expectations in every way. The staff demonstrated exceptional attentiveness, ensuring that his needs were consistently met with professionalism and compassion. The quality of the meals provided was excellent, contributing greatly to his overall comfort and well-being. The healthcare professionals went above and beyond what we anticipated, delivering outstanding care and support throughout his stay and I am deeply appreciative. I’m giving 10 ⭐️

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Government Inspection History

4 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 17, 2025Fire Safety StandardHealth Standard4 citations

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025

Jun 13, 2024Fire Safety StandardHealth Standard4 citations

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024

Sep 7, 2023Infection ControlNo citations
Apr 5, 2023Fire Safety StandardHealth Standard8 citations

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023

  • Implement emergency and standby power systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 27, 2023

  • Provide properly protected cooking facilities.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 14, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 14, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 14, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 27, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Pavilion Rehabilitation and Nursing Center offer?

The Pavilion Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.

Where is The Pavilion Rehabilitation and Nursing Center located?

The Pavilion Rehabilitation and Nursing Center is located at 876 Falmouth Road in Hyannis, Massachusetts.

What do families say about The Pavilion Rehabilitation and Nursing Center?

Families describe positive experiences with short-term rehab and long-term skilled nursing stays at The Pavilion, frequently praising the therapy teams, nursing staff, and social workers who helped with transitions of care. Reviewers consistently mention attentive, compassionate staff and good-quality meals, though the facility itself is noted as older and modest in size.

How did The Pavilion Rehabilitation and Nursing Center do on recent health and safety inspections?

The Pavilion Rehabilitation and Nursing Center had 4 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Pavilion Rehabilitation and Nursing Center?

Submit the Request Information form on this page to connect with The Pavilion Rehabilitation and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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