Rick Marshall
May 2026
I have been a resident of cape regency for 2 months and the team is excellent, great care and food quality, the pt department has helped me get back home quickly
Cape Regency Rehabilitation & Health Care Center
120 S Main Street
3.3(53 ratings)
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 120
- Therapy services
- On-site physical, occupational, and speech therapy
- Operator
- Part of Athena Health Care Systems' continuum of care
CMS Care Compare
What Families Think
Family reviews of Cape Regency are sharply divided: several describe attentive, compassionate nursing, CNA, and therapy staff who helped residents recover or feel cared for during hospice, while one detailed account describes poor communication, delayed care planning, and disrespectful treatment. The facility functions as a skilled nursing and rehab center within a larger multi-site health care system.
The Good
- Reviewers praise PT/OT helping patients recover quickly
- CNAs and nurses described as compassionate, especially in hospice care
- Social worker singled out for supporting residents emotionally
- Staff personalize care, including birthday celebrations and comfort measures
- Food quality improved after new food services director hired
The Bad
- One detailed report of poor communication and delayed care plan meeting (16 days)
- One report describing staff as dismissive and 'bullies' toward a resident
- Google rating of 3.3 reflects mixed overall experiences
AI-generated from reviews and community data.
About Cape Regency Rehabilitation & Health Care Center
Cape Regency Rehabilitation & Health Care Center in Centerville, Massachusetts provides skilled nursing and rehabilitative care. The facility is part of Athena Health Care Systems' continuum of care, allowing residents to age in place as their needs change.
The center offers 24-hour skilled nursing services for both short-term and long-term residents. Short-term patients typically include those discharged from hospitals who need recovery support, while the facility also serves those requiring traditional longer-term nursing home care. Physicians, nurses, clinical staff, rehabilitation therapists, and ancillary team members deliver care at all levels.
Rehabilitative therapy services are available on-site as prescribed by physicians for optimal recovery. These services include physical therapy, occupational therapy, and speech therapy, with therapy goals, exercises, and specific tasks designed to guide patients toward improved health and independence.
The facility offers fully furnished private and semi-private rooms designed to provide a calming and comfortable environment for residents. The clinical team keeps residents and families informed of progress throughout their stay.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.3overall · 53 ratings combined
3.3★ on Google (53)
Jennifer Conniff
Feb 2026
Horrible experience. I feel terrible for anyone who is trapped in here or doesn’t have family to advocate. I had a family member have to stay for rehab, 90 years old, health care proxy in full effect. There was NO communication after we left her there and no one returned calls after several tries. There was NO care plan meeting until day 16. When we tried to speak to floor staff for updates/plan we were dismissed and treated as if we were inconveniencing them. Our family member stated that some of the staff were “bullies”, and while she struggles with memory loss, she has never indicated any mistreatment by any caregivers in many years. There were multiple violations throughout her stay that I will not share for her privacy but instead with DPH. It’s places like this that remind us why our long term care system needs an overhaul. Please research who you are trusting with your loved ones.
Sandra Lee Bolton
Oct 2025
The Cape Regency Rehabilitation and Skilled Nursing Center has personality! The Administrative leadership, medical teams, therapists, nursing assistants, social services deliver all-inclusive professional care. My husband, William “Bill” Bolton, received much needed care and attention during his residency. Bill’s 95th birthday was celebrated with mirth, especially, when staff sang “Happy Birthday” with a range of accents and smiles. Cape Regency is fortunate to have leadership that genuinely cares about what is going on from facility management to resident care. A quality to be admired. Do not hesitate to consider The Cape Regency Rehabilitation and Skilled Nursing Center to answer your needs when the time comes. Respectfully, Sandra Bolton
Peggy Fletcher
Sep 2025
My daughter was admitted with acute myopathy . Say 3 weeks later 3 weeks later she was walking out thanks to the wonderful care of this the nurses the staff the PT ot and the administration can't say enough about them they're wonderful!
Moira Bundschuh
Dec 2019
My father has had excellent care at Cape Regency. He is on the second floor for hospice care. The CNAs and nurses truly care about their patients and have become friends with my dad while he is there. Even while his health is declining, he smiles when his favorite staff enter the room. They go the extra mile to make sure he is not scared or upset-including holding his hand, singing to him and calling me to talk with him. Even when not assigned to him, many CNAs and nurses stop in before or after a shift to see how he is doing. When I need to spend many hours there, staff make sure I have something to drink and a guest tray if needed. They hired a new director of food services recently and the food has been good. The staff makes sure to call me if my father needs me and consulted with the VNA Hospice team and the Regency’s in-house doctor and nurse practitioner to make sure that my dad’s medication needs were met. Jackie, the social worker, made my dad feel empowered and heard and he always spoke glowingly of her. Residents have daily activities they can participate in and the activities staff deliver mail and come around to see residents as well. They have a beautician come on Tuesdays and my dad enjoyed getting his hair cut. Overall, I know my dad is well cared for and feels safe and secure while at Cape Regency.
Frequently Asked Questions
What types of care does Cape Regency Rehabilitation & Health Care Center offer?
Cape Regency Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.
Where is Cape Regency Rehabilitation & Health Care Center located?
Cape Regency Rehabilitation & Health Care Center is located at 120 S Main Street in Centerville, Massachusetts.
What do families say about Cape Regency Rehabilitation & Health Care Center?
Family reviews of Cape Regency are sharply divided: several describe attentive, compassionate nursing, CNA, and therapy staff who helped residents recover or feel cared for during hospice, while one detailed account describes poor communication, delayed care planning, and disrespectful treatment. The facility functions as a skilled nursing and rehab center within a larger multi-site health care system.
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