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Willowbend Nursing & Rehabilitation Center

2231 Highway 80 E

3.9(250 ratings)

Willowbend Nursing & Rehabilitation Center — photo 11 / 5

Quick Facts

Respite care
Offers short-term respite stays for residents
Room type
Private rooms with attached bathroom available
Therapy staffing
Multiple therapists provide daily PT/OT sessions

What Families Think

Reviews of Willowbend are sharply split: many families and rehab patients describe attentive nurses, effective physical therapy, and a clean, recently remodeled building, with several staff members named and praised repeatedly. At the same time, a significant number of reviewers report serious lapses in basic care — missed medications, slow response to call requests, rude front-desk interactions, and in a few cases inadequate communication around medical decline or death.

The Good

  • Many reviewers praise attentive, compassionate nursing and therapy staff
  • Strong rehab outcomes reported after strokes, falls, and surgery
  • Recently remodeled, clean, modern-looking facility
  • Activities director and several staff repeatedly singled out by name
  • Private rooms with bathroom/shower available for residents

The Bad

  • Multiple reports of missed, late, or withheld medications
  • Several reviewers describe rude or dismissive front-desk staff
  • Multiple accounts of slow response when residents called for help
  • A few reports of poor communication, including delayed notice of resident deaths

AI-generated from reviews and community data.

About Willowbend Nursing & Rehabilitation Center

Willow Bend Nursing & Rehabilitation is a nursing home and rehabilitation center located in Mesquite, Texas, offering both short-term rehabilitation and long-term care services.

The community's nursing staff provides around-the-clock care for residents under the direction of in-house physicians. Care and treatment plans are developed collaboratively with residents, their families, and healthcare providers to address individual needs.

Therapy services combine modern approaches with hands-on therapeutic techniques, with rehabilitation programs tailored to each resident's goals, whether for a short-term stay or ongoing long-term care.

Residents have access to a monthly activity calendar filled with a variety of options throughout the day, designed to help keep individuals engaged and active during their stay.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 250 ratings combined

3.9★ on Google (250)

Carol Thompson

Jul 2026

via Google

So I spent 5 days at willowbend. My daughter sent 5 aspirin and a small bottle of tylenol. Along with all my other meds. For 5 days I did not get any medication. Even though when asked we were told that I got it. They lost my hoodie. Kept me in a bed 24 hrs. Didn't bathe me for 3 days. Sponge me the other 2 days.<br>I was just a visitor and Angel hospice was responsible for my care i was told they would check on me over the weekend but no one had the time to look after me for 5 days. They call it Respite, I'm not sure what that means but if this is what I have to look forward to. I would never go back to this home or Angel hospice ever again. This is how they treat your loved ones on hospice when they visit their facility. 1 star is even too much.<br>(.5) is probably sufficient.<br>It saddened me to know that they couldn't take care of my mom for 5 day.<br>I could say more but that's bad enough. I could fill a complaint with the city or whomever.

Ginger Hurtado

Jun 2026

via Google

The staff was great. They were friendly and very helpful.

Dewey Lehew

Jun 2026

via Google

An absolutely horrible facility. Food is terrible and cold, and staff actually gets offended if you say anything. They are insensitive and uncaring.

Gabriela Vazquez

Jun 2026

via Google

Wouldn't now where to start, too many great things to say..... 😍 🥰 loved the place and staff...

Clotelia Johnson

Jun 2026

via Google

I was admitted to Willowben back in September after having knee surgery. Anything negative I came across the staff worked hard and fixed right away. I have to get the left knee done and I will be there again. I love the staff and the food was awesome. I highly recommend Willowben for Rehab purposes. They are GREAT. Shot out to all the staff. Love you guys. My mom also spent time at Willowben. She had a stroke, and spent time there for her recovery and therapy. She enjoyed the staff and everything worked out great.

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Frequently Asked Questions

What types of care does Willowbend Nursing & Rehabilitation Center offer?

Willowbend Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Willowbend Nursing & Rehabilitation Center located?

Willowbend Nursing & Rehabilitation Center is located at 2231 Highway 80 E in Mesquite, Texas.

What do families say about Willowbend Nursing & Rehabilitation Center?

Reviews of Willowbend are sharply split: many families and rehab patients describe attentive nurses, effective physical therapy, and a clean, recently remodeled building, with several staff members named and praised repeatedly. At the same time, a significant number of reviewers report serious lapses in basic care — missed medications, slow response to call requests, rude front-desk interactions, and in a few cases inadequate communication around medical decline or death.

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