Dareatha Rhyne
Jul 2026
Whether it is for rehab or long term care, Town East is a great facility! Between the experienced and compassionate nurses, the strong therapy team and fun activities they try to make each residents stay the best it can be.
1 / 5Quick Facts
- Medicare rating
- 2 of 5
- Ownership
- For profit, Individual
- Certified beds
- 130
- Inspections
- View history (41 citations)
- Care setting
- Skilled nursing with respite and hospice support
- Quality rating
- 5-star Quality Measures rating cited
- On-site therapy
- Physical, occupational, and speech therapy provided
- Medical services
- Handles wound, cardiac, and IV therapy cases
CMS Care Compare
What Families Think
Most reviewers describe Town East as a clean, friendly skilled nursing and rehab center where staff go out of their way to make residents and families feel cared for. A smaller number of reviews raise serious concerns about understaffing, slow response times, and lapses in basic care, so experiences appear to vary.
The Good
- Frequently described as very clean and odor-free
- Staff repeatedly praised as caring and professional
- Strong rehab and therapy outcomes noted by families
- Attentive nursing care highlighted in many reviews
- Reception and front desk staff often called helpful
The Bad
- Multiple reports of being short-staffed at times
- One serious report of neglect and unaddressed hygiene needs
- One report of unaddressed dietary restrictions (spicy food, pork)
- One report of slow response to medical follow-up questions
AI-generated from reviews and community data.
Town East Rehabilitation and Healthcare is a senior living community in Mesquite, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 253 reviews.
About Town East Rehabilitation and Healthcare
Town East Rehabilitation and Healthcare Center provides compassionate care and personalized rehabilitation to Mesquite and the surrounding East Dallas area. The community has earned a 5-star Quality Measures rating, reflecting its commitment to exceptional care, experienced staff, and positive resident outcomes.
The core philosophy centers on compassion, community, and understanding, creating a family-oriented environment where the team takes time to know each patient's unique needs, goals, and story. This approach extends support beyond medical treatment to address the emotional, social, and personal aspects of healing.
The center specializes in helping patients recover and regain independence after surgery, stroke, joint replacement, or illness, with a goal of helping residents heal, rebuild strength, and return home with confidence. Skilled nursing services provide expert medical care, specialized therapy, and 24/7 support for patients with complex health conditions, including wound care, cardiac care, and IV therapy.
For residents who live independently but need ongoing therapy support, licensed therapists provide physical, occupational, and speech therapy in a clinical setting. The center also offers hospice care focused on comfort, dignity, and quality of life for patients facing serious or terminal illness, addressing physical, emotional, and spiritual needs while honoring each patient's wishes. Respite care is available as well, offering the same high-quality nursing care and comfortable accommodations for short-term stays.
Serving Mesquite and the East Dallas area, the center supports adults recovering from surgery, stroke, or serious illness, as well as those needing long-term skilled nursing support, combining clinical expertise with a neighborly, family-oriented approach.
Types of Care at Town East Rehabilitation and Healthcare
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Town East Rehabilitation and Healthcare
4.6overall · 253 ratings combined
4.6★ on Google (253)
genevy rodriguez
Jul 2026
Great Staff and department heads are very knowledgeable. Would highly recommend this facility to families
Hija D
Jul 2026
Very neglectful place ,short staffed and nasty DO NOT TAKE YOUR LOVE ONE HERE!!!
Toni Riss
Jun 2026
The BEST thing about this place was Megan Chandler. She's a CNA there who aspires to become a nurse. She treated me with kindness and showed me compassion. She was a huge comfort to me. The world could use a few more like her.<br><br>Overall my experience there felt like a nightmare. The poor lady who started screaming in the middle of the night scared me.<br>I listened to her for two hours. I tried to get someone's attention. When someone did respond I was advised that they were understaffed.<br><br>Several times there were problems with the food. I advised folks over and over that I couldn't eat spicy and that I'm Jewish and can't eat pork. Someone from the kitchen came to talk to me, but nothing changed.<br><br>If it hadn't been for Megan I wanted to check out AMA. And quite frankly I felt like the patients and good staff members deserved better.<br><br>This is not a place I would ever go to again.
cynthia rodriquez
Jun 2026
Very nice staff and front desk always willing to help thanks for great care
Government Inspection History
9 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 14, 2026Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 30, 2026
Feb 3, 2026Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2026
Dec 6, 2025Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 7, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 7, 2025
Dec 2, 2025Health Complaint2 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 3, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 3, 2025
Sep 5, 2025Fire Safety StandardHealth Standard10 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected Sep 8, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2025
Jan 23, 2025Health Complaint4 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2025
Jul 11, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024
Meet Health Care Facilities Code mechanical requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 20, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 25, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024
Apr 20, 2024Health Complaint1 citation
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
May 11, 2023Fire Safety StandardHealth Standard11 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Town East Rehabilitation and Healthcare offer?
Town East Rehabilitation and Healthcare offers Skilled Nursing / Long Term Care.
How much does Town East Rehabilitation and Healthcare cost?
Town East Rehabilitation and Healthcare has not published its pricing. For context, communities in Mesquite that publish rates start around $3,435 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Town East Rehabilitation and Healthcare located?
Town East Rehabilitation and Healthcare is located at 3617 O'Hare Dr in Mesquite, Texas.
What do families say about Town East Rehabilitation and Healthcare?
Most reviewers describe Town East as a clean, friendly skilled nursing and rehab center where staff go out of their way to make residents and families feel cared for. A smaller number of reviews raise serious concerns about understaffing, slow response times, and lapses in basic care, so experiences appear to vary.
How did Town East Rehabilitation and Healthcare do on recent health and safety inspections?
Town East Rehabilitation and Healthcare had 9 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Town East Rehabilitation and Healthcare?
Submit the Request Information form on this page to connect with Town East Rehabilitation and Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Town East Rehabilitation and Healthcare? Claim this listing to update photos, pricing, and details. It's free.
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