MyLivingChoice

Avir at Kilgore

1901 Whippoorwill

4(55 ratings)· Kilgore average: 4.3

Part of Avir Health Group · 126 communities · 4★ average

Avir at Kilgore, photo 11 / 5

Quick Facts

Total units
118
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
118

What Families Think

Reviewers describe Avir at Kilgore as a skilled nursing and rehab community where several families felt staff treated residents like family and praised the therapy department. One detailed review raised concerns about food timing, medication administration, and unresolved administrative issues.

The Good

  • Multiple reviewers praise caring, attentive staff
  • Strong therapy/rehab program repeatedly highlighted
  • Family-like atmosphere noted by several families
  • Activities program engages residents well

The Bad

  • One detailed report of late, cold meals
  • One report of a missed medication dose
  • One report of TV outage due to unpaid bill
  • One report questioning administration's responsiveness

AI-generated from reviews and community data.

Avir at Kilgore is a senior living community in Kilgore, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.0 out of 5 across 55 reviews.

About Avir at Kilgore

Avir at Kilgore is a skilled nursing and long-term care facility in Kilgore, Texas, with a licensed capacity of 118 beds. The facility serves patients requiring post-acute rehabilitation and extended care.

Family experiences at Avir at Kilgore are mixed. The therapy department earns consistent praise, with families noting that physical and occupational therapists are encouraging and push residents toward meaningful recovery. Some families highlight individual staff members who delivered compassionate, attentive care. However, concerns surface repeatedly: medication management lapses, inconsistent meal service (late and cold food), variable aide attitudes and attentiveness, and questions about assessment practices and daily care oversight. One family noted they witnessed a roommate receiving shower assistance only once weekly, and another reported serious unexplained injuries during a resident's stay.

The facility holds a 4 out of 5 Google rating across 55 reviews. The ratings range widely, several five-star reviews emphasize staff warmth and therapeutic outcomes, while multiple one-star reviews cite poor sanitation, inattentive care, and safety concerns. Families considering placement should weigh the strong therapy services against documented inconsistencies in daily care delivery and cleanliness.

Types of Care at Avir at Kilgore

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Avir at Kilgore

4overall · 55 ratings combined

4★ on Google (55)

Cynthia Turner

Jul 2026

via Google

The decision to place a loved one in a nursing facility is never easy. You want to do what's best for them, but it carries a certain amount of guilt that you're not able to care for them yourself. When I reached out to this facility, the person I spoke with was Ms. Tamiko Wilcox. She went through the process, of placement and what needed to be done on my end. She was very transparent, and made me feel content that my decision was in the best interest of my loved one. Her knowledge and expertise was greatly appreciated. My rating of this facility is a 5. I have seen my loved one drastically improve, physically and mentally. I am briefed on doctor visits and upcoming appointments. I'm kept in the loop on all aspects of my loved one's care. Avir of Kilgore is top-notch, and Ms. Wilcox is an asset to their facility.

Kathrine Henderson

Jul 2026

via Google

My sister was in the facility. The staff was great but one of the nurses, Darlene Daniels provided exceptional care. She treated my sister like her own family. She was very professional, compassionate and attentive. She also made my niece feel comfortable with her mother being in the facility.

Tichina Wiggins

Jul 2026

via Google

I am always greeted when I walk through the door! There is always someone to help me when I need it!

tajuana forest

Jul 2026

via Google

Daytime reception very nice helpful amazing smile walking in marvelous job tht she does

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Government Inspection History

6 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 1, 2026Fire Safety StandardHealth Standard7 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

Jun 13, 2025Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

Jan 30, 2025Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2025

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 28, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

Dec 12, 2024Health Complaint2 citations
  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 13, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

Dec 12, 2023Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 11, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024

Oct 16, 2023Health Complaint3 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Avir at Kilgore offer?

Avir at Kilgore offers Skilled Nursing / Long Term Care.

Where is Avir at Kilgore located?

Avir at Kilgore is located at 1901 Whippoorwill in Kilgore, Texas.

What do families say about Avir at Kilgore?

Reviewers describe Avir at Kilgore as a skilled nursing and rehab community where several families felt staff treated residents like family and praised the therapy department. One detailed review raised concerns about food timing, medication administration, and unresolved administrative issues.

How did Avir at Kilgore do on recent health and safety inspections?

Avir at Kilgore had 6 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Avir at Kilgore?

Submit the Request Information form on this page to connect with Avir at Kilgore and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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