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Heartis Longview Assisted Living

315 E Cliffwood

4.9(50 ratings)· Longview average: 4.4

Heartis Longview Assisted Living — photo 11 / 6

Quick Facts

Total units
4
Licensed capacity
4 residents

Texas HHSC

Community size
Licensed for up to 4 residents

What Families Think

Most families describe Boyds Home as a warm, clean, and welcoming small community where staff feel like family and residents are well cared for. One detailed negative review, however, raised serious concerns about neglect, cleanliness, and billing practices, standing in sharp contrast to the many positive accounts.

The Good

  • Staff described as warm and family-like
  • Facility described as clean and tidy
  • Hosts family nights and engaging activities
  • Staff praised as helpful during move-in process

The Bad

  • One report of soiled linens and unattended residents
  • One reviewer described staff as inexperienced and understaffed
  • One reviewer reported a non-refundable $3,000 community fee

AI-generated from reviews and community data.

About Heartis Longview Assisted Living

Boyds Home is a assisted living community in Longview, Texas. The community is licensed for up to 4 residents.

Families rate Boyds Home 4.9 out of 5 based on 50 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.9overall · 50 ratings combined

4.9★ on Google (50)

Meghann Fairchild

Jan 2026

via Google

Very happy to have my grandmother at Heartis. They are so good to her. They love on their residents and make them feel at home.

Dallis Gomez

Feb 2025

via Google

Beautiful & clean facility. The residents seem so sweet and appear like family. The staff is so kind and so fun! They enjoy hosting family nights, creative and fun activities and always striving to ensure their residents are happy & healthy.

Kim Gideon

Dec 2024

via Google

My mom stayed in memory care here and of the 3 places she has stayed, this is the absolute worst and most expensive. Just to name a few reasons why…..Soiled linens were only changed when I changed them, the staff is very young and inexperienced, residence were left unattended at times with no one to be found and the rooms were very seldom cleaned. They raise your level of care to get more money but you don’t receive any added care. Beware of corporate owned facilities. All the money goes to the top and the ones doing the work get minimal. From what I understand, they do not put cameras up in common areas to protect themselves from lawsuits. They charge “community fees” of $3,000 just to get in the facility. If you leave for any reason(neglect), they keep that. Do your homework. In the short time my mom was there, I had to tell the aides at least 4 times that someone was laying on the floor in their room. We went to a nursing facility. Yes, the building is older but there is …No community fee, no 30 day notice, a nurse is in the memory care unit 24/7, they have the same staff work the same shifts so the residence can get familiar with them, and if you leave for a few days you aren’t charged. They provide and change linens daily. The aides aren’t the ones washing laundry and cleaning floors, they have people for that and Because I am paying significantly less a month, I am able to pay a sitter to give mom additional care.

Cindy Watson

Mar 2024

via Google

Moved my Mom into Heartis on February 14, 2024. This facility is wonderful! We visited other larger facilities in Longview but they lacked the warmth and friendlyness that Heartis has. Corey and Miranda were awesome, so helpful and very nice. I feel very comfortable with my Mom being in their care.

Jennifer Taylor

Jul 2023

via Google

Heartis of Longview is a great place! Miranda, Amy, Corey and Sara have been more than accommodating with all our questions and help getting my dad situated in his new place. All of the aids and techs are very helpful and pleasant every time we visit. They have many activities for residents to participate in and everything is so tidy and clean.

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Frequently Asked Questions

What types of care does Heartis Longview Assisted Living offer?

Heartis Longview Assisted Living offers Assisted Living.

Where is Heartis Longview Assisted Living located?

Heartis Longview Assisted Living is located at 315 E Cliffwood in Longview, Texas.

What do families say about Heartis Longview Assisted Living?

Most families describe Boyds Home as a warm, clean, and welcoming small community where staff feel like family and residents are well cared for. One detailed negative review, however, raised serious concerns about neglect, cleanliness, and billing practices, standing in sharp contrast to the many positive accounts.

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Nearby Communities

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