A Goodchild
Jul 2026
Excellent. Highly recommend, owner is knowledgeable, professional, and genuinely cares for people. I am sure she will make certain needs are taken care of.
Premier Home Care
602 E Whaley St3.9(17 ratings)· Longview average: 4.3
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Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2008
- Wound care specialty
- Certified Wound, Ostomy and Continence nursing staff
- Regional scale
- One of region's largest home care providers
- Service history
- Serving East Texas for over a decade
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Premier Home Care as highly attentive and compassionate, praising the nursing, wound care, and therapy staff for going above and beyond for patients recovering at home. Reviewers consistently highlight strong communication with family members and a genuine sense of personal investment from the owners and clinical team.
What reviewers praise
- Reviewers call staff compassionate and highly professional
- Praised for going above and beyond for patients in need
- Strong communication with family about appointments and progress
- Effective post-surgical wound care and physical therapy support
- Owners personally involved in patient welfare
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
Premier Home Care is a senior living community in Longview, Texas offering Skilled Nursing / Long Term Care. Families rate it 3.9 out of 5 across 17 reviews.
About Premier Home Care
Premier Home Care is a home health care provider serving the Longview, Texas area and surrounding East Texas community. As one of the region's largest community-based home care providers, the organization delivers skilled nursing, rehabilitation therapies, and supportive care services designed to meet each patient's individual needs.
The company's clinical services include therapy programs focused on recovery, restoration of function, and overall health and wellness. Premier Home Care employs Certified Wound, Ostomy and Continence Nursing (CWOCN) professionals who specialize in helping patients achieve improved health outcomes in these clinical areas.
Disease management programs are a key component of Premier Home Care's offerings, designed to improve patient health and well-being while working to restore patients to a higher level of function. The organization has been providing home health services to the East Texas community for over a decade, operating with a mission to promote independence, healing, and comfort through quality and compassionate care.
Types of Care at Premier Home Care
Home HealthSkilled Nursing / Long Term Care
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Help Me ChooseReviews of Premier Home Care
3.9overall · 17 ratings combined
3.9★ on Google (17)
Matthew Bogue
Jun 2025
After having total hip replacement I asked my physician to send my referral to Premier Home Health. They provided excellent care and the staff were always friendly and on time. The nurse assigned to me provided wound care and made sure there were infections after surgery. She explained everything to me so I understood what she was talking about. My Physical Therapist and his assistant helped me get back on my feet again. They taught me how to transfer from once place to another. How to use a walker! They were with me each step of the way. I am grateful for the staff I had working with me. Excellent Job PREMIER!!! The name is fitting.
Holly Sikorski
May 2024
I have never in my life seen anything like what we have experienced with Premier in the way of consistent standards of excellence across the board in the highly competent care they lovingly render. Every member of this team and their individual systems continue to impress and bless us. They are on top of their game in organization, communication with patient and their families, knowledgeable about cutting edge therapies, and thorough in all they do. I could go on forever about how fast their response time is, how well oiled of a machine their business office is, how educated and informed their clinical staff is, how compassionate and accommodating the owners are. (as well as anyone else we’ve had the pleasure of working with) and so much more. Every time we have an encounter with anyone on their team, we see men and women who shine at what they do and pour encouragement and life into my mom as they serve her. The nurses are continually building upon their knowledge base with ongoing education in their prospective fields and eager to share their wisdom to see their patients live their best lives. They always seem to know exactly what she needs, how to provide that for her and when she needs it.There is absolutely no one I would trust to come alongside our family and take care of my mother like I do Premier. They truly love the people who have been placed into their hands and it shows immensely in their genuine concern for my moms well being. They sat with us and set goals for her to have a rich quality of life and remained by her side every step of the way until she met those goals and was able to set new ones. I honestly feel as though if you aren’t using Premier you are missing out on a precious resource for your loved one. They are continually raising the bar for themselves and meeting those expectations in spades. We are so blessed to have them.
Kelli Rae
Jun 2023
I can't speak highly enough about Premier and the staff! We recently switch companies due to inadequate service. Premier has surpassed expectation. The staff are friendly, professional and knowledgeable. They communicate with family member about appointments and progress. I would highly recommend Premier Home Care!!
Steven Grantham
Feb 2023
My name is Steven Grantham, B.A Psy LBSW and I work at Pine Tree Lodge Nursing and Rehabilitation a facility in Longview Texas. I have to say that Premiere Home Care has been going above and beyond on taking care of patients we discharge home. One example and there are many of the extraordinary care and going above and beyond is below as follows. 1. A resident that was homeless and we were able to find them housing from facility level. 2. Premiere Home Care took care of him at his new housing arrangement. 3. The staff immediately went out as soon as possible and provided him Nursing and therapy service that he needed. 4. This person had limited income so one of the owners (Chris Rigsby) went and bought enough food to fill up the refrigerator and their side pantry so they would have food to eat. 5. This person (Chris Rigsby) went by personally very often if not daily every other day to check on them and to see if they needed anything. 6. His insurance was not what in my industry we would call the best and even when they did not want to continue with services Premiere continued with his care for longer. 7. All I can say is thank you Premiere Home Care and Chris for all that you do. Respectfully, Steven Grantham, B.A. Psy, LBSW
Medicare Quality of Care
Premier Home Care is a Medicare-certified home health agency (certified since 2008). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety83%US 82%
137 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community72%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)18%US 11%Worse than
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around88%US 83%
- Patients got better at getting in and out of bed89%US 83%
- Patients got better at bathing97%US 86%
- Patients' breathing improved97%US 85%
- Patients got better at taking medications correctly88%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations52%US 61%
Service area
Premier Home Care reports serving 46 ZIP codes, including Longview, Tyler, Gilmer, Henderson, Marshall, Avinger, Beckville, Big Sandy, Carthage, Daingerfield and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 743174. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Premier Home Care offer?
Premier Home Care offers Home Health and Skilled Nursing / Long Term Care.
Where is Premier Home Care located?
Premier Home Care is located at 602 E Whaley St in Longview, Texas.
What do families say about Premier Home Care?
Premier Home Care carries a 3.9 out of 5 rating from 17 Google reviews. Families describe Premier Home Care as highly attentive and compassionate, praising the nursing, wound care, and therapy staff for going above and beyond for patients recovering at home. Reviewers consistently highlight strong communication with family members and a genuine sense of personal investment from the owners and clinical team. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Premier Home Care?
Yes. Premier Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Premier Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Premier Home Care?
Submit the Request Information form on this page, or contact Premier Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Premier Home Care? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Longview bring help to the house: daily living, companionship, and respite for family caregivers.
