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Highland Pines Nursing and Rehabilitation Center

1100 N 4th St

4.4(184 ratings)· Longview average: 4.3

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Highland Pines Nursing and Rehabilitation Center, photo 11 / 2

Quick Facts

Total units
171
Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
171
Dietary Accommodations
Dietitian accommodates faith-based dietary requirements
Comfort Care
Offers palliative, comfort-focused care services
Room Type
Private rooms include television and phone

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Highland Pines as a clean, well-run skilled nursing and rehab center where staff are consistently friendly and attentive, both during short-term recovery stays and end-of-life care. Reviewers repeatedly praise the physical therapy team for helping patients regain mobility and the nursing staff for coordinating discharge and care logistics smoothly.

What reviewers praise

  • Staff described as friendly, compassionate, and attentive
  • Effective physical therapy helps patients regain mobility
  • Facility kept clean and well-maintained
  • Good quality meals noted by families
  • Supportive, caring nursing during end-of-life visits
  • Smooth coordination of discharge and care arrangements

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Highland Pines Nursing and Rehabilitation Center is a senior living community in Longview, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 184 reviews.

About Highland Pines Nursing and Rehabilitation Center

Highland Pines Nursing and Rehabilitation is a skilled nursing and rehabilitation center in Longview, Texas, providing both short-term rehabilitation and long-term care. The facility offers 24-hour nursing care with physician supervision, spacious private rooms with televisions and phones, and doctor-recommended rehabilitation programs designed to help patients recover and return home.

The center's clinical services include physical, occupational, and speech therapy with personalized rehabilitation plans tailored to each individual's recovery goals. Wound care is supervised by a physician specialist with onsite consultations and certified wound care nurses. A licensed dietitian ensures nutritionally balanced meals that accommodate medical and faith-based dietary requirements.

Highland Pines provides a continuum of care that extends beyond the facility itself. When residents are ready to transition home, the team arranges home health services and other support programs to ensure safe discharge. The center also offers palliative and supportive care services for those requiring comfort-focused care.

The facility emphasizes personalized attention and quality of life through stimulating activities designed to meet individual needs and preferences. Licensed social service staff are available to assist residents during their transitional period and throughout their stay, supporting both practical and personal care needs around the clock.

Types of Care at Highland Pines Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Highland Pines Nursing and Rehabilitation Center

4.4overall · 184 ratings combined

4.4★ on Google (184)

Jennifer Stanley

Jun 2026

via Google ↗

Highland Pines Nursing and Rehabilitation has been an excellent facility for my father's recovery following back surgery. The staff was consistently friendly, compassionate, and helpful throughout his stay. The facility was clean, well-maintained, and provided good meals, which made his experience even more comfortable. A special thank you to Jenna and all the nursing staff, who were incredibly helpful in coordinating everything and ensuring all approvals and arrangements were completed smoothly. Their support made the entire process much easier for our family. We hope we won't need rehabilitation services again, but if we do, Highland Pines will be our first choice. We highly recommend them to anyone seeking quality care and rehabilitation services.

N Riley

May 2026

via Google ↗

As a former social worker/discharge planner, I can 💯% recommend this outstanding facility: visiting my neighbor, & just witnessing the positivity of all the staff & the residents just speaks volumes so I highly recommend Highland Pines... still striving for excellence & shout out to Candace & Carla, Nancy

BRENDA ABRAHAM

May 2026

via Google ↗

I was visiting a very special friend who was nearing death and the facility was so beautiful and so kind and so welcoming and so caring. The nurses were so supportive and caring ❤️❤️

Debra Rogers

Jan 2026

via Google ↗

I was visiting for the first time and the staff that I encountered were very helpful. The person I visited seem to be well cared for in a clean and tidy environment.

Tom Neil

Sep 2025

via Google ↗

I had recently had a bad fall and was hospitalized. The hospital made arrangements for me to go to highland pines in Longview. The staff was excellent. They went out of their way to take care of all of my needs. The staff in physical therapy are very well educated and courteous as well. They got me back on my feet and going again. I highly recommend highland pines for any of your needs whether it be full-time nursing care or physical therapy. My thanks goes out to all of them. If I ever need any type treatment that requires physical therapy I will be back.

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Government Inspection History

7 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 14, 2026Fire Safety StandardHealth Standard10 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity B of L: potential for minimal harm, patternNo revisit needed

Mar 4, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2025

Oct 17, 2024Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 8, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Sep 9, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2024

Sep 4, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2024

Aug 1, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 24, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2024

Aug 31, 2023Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023

  • Have policies on smoking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity B of L: potential for minimal harm, patternCorrected Sep 19, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity B of L: potential for minimal harm, patternWaiver has been granted

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Highland Pines Nursing and Rehabilitation Center offer?

Highland Pines Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Highland Pines Nursing and Rehabilitation Center located?

Highland Pines Nursing and Rehabilitation Center is located at 1100 N 4th St in Longview, Texas.

What do families say about Highland Pines Nursing and Rehabilitation Center?

Families describe Highland Pines as a clean, well-run skilled nursing and rehab center where staff are consistently friendly and attentive, both during short-term recovery stays and end-of-life care. Reviewers repeatedly praise the physical therapy team for helping patients regain mobility and the nursing staff for coordinating discharge and care logistics smoothly.

How did Highland Pines Nursing and Rehabilitation Center do on recent health and safety inspections?

Highland Pines Nursing and Rehabilitation Center had 7 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Highland Pines Nursing and Rehabilitation Center?

Submit the Request Information form on this page, or contact Highland Pines Nursing and Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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