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Pine Tree Lodge Nursing Center

2711 Pine Tree Rd

4.1(47 ratings)· Longview average: 4.3

Pine Tree Lodge Nursing Center, photo 11 / 5

Quick Facts

Total units
92
Medicare rating
1 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
92

What Families Think

Reviews of Pine Tree Lodge are mixed, with some families praising attentive nursing and therapy staff and a notably clean, odor-free facility, while others report serious concerns about medication management, staffing levels, and difficulty communicating with social workers. Meal quality is a recurring complaint even among otherwise satisfied families.

The Good

  • Facility described as unusually clean, no odor
  • Nursing, therapy, and social work staff praised
  • Admissions process described as smooth and easy
  • Therapy team kept families updated on progress

The Bad

  • One report of medication errors during a respite stay
  • Communication with social workers described as unresponsive
  • One report of low staffing relative to patient count
  • Multiple reviewers describe food as bland or low quality

AI-generated from reviews and community data.

Pine Tree Lodge Nursing Center is a senior living community in Longview, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 47 reviews.

About Pine Tree Lodge Nursing Center

Pine Tree Lodge Nursing Center is a skilled nursing / long term care community in Longview, Texas. The community is licensed for up to 92 residents.

Families rate Pine Tree Lodge Nursing Center 4.1 out of 5 based on 47 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Pine Tree Lodge Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Pine Tree Lodge Nursing Center

4.1overall · 47 ratings combined

4.1★ on Google (47)

Carolee Chandler

Jun 2026

via Google

Very friendly staff. They go above and beyond! I go there to see my friend's dad.

rayven thomas

Nov 2025

via Google

Visiting a family member today and have already been thinking about removing them because of the environment! To top it off i overheard a male nurse screaming “I hate this place, I hate this place”! No one corrected him while he was screaming at another nurse. I’m so disappointed in this place.

Asia Davis

Feb 2025

via Google

I'm basing my rating solely on my experience with trying to communicate with the social worker Steve. I've been trying to transfer my mother out of this facility and have sent all requested paperwork, yet my messages have been left unanswered. The communication is horrible. **I've called the customer care line twice and I'm not even sure if what I said was documented.** Natalie is a nightmare to work with and is completely untrustworthy, claiming she was not able to "see the paper work" I sent in, she refused to give the new facility my moms medical records. These people do not care about the well being of their patients, they care about money!!! Do not send your loved one here!!

Heather Stewart

Jul 2024

via Google

Most of the people here are very caring and compassionate people. The residents are the best!

Shelley Kirkwood

Jun 2024

via Google

Awesome Staff! Best East Texas Residents!

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Government Inspection History

10 inspection visits in the last three years, 58 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2026Health Complaint2 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

Mar 25, 2026Fire Safety StandardHealth Standard17 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity K of L: immediate jeopardy, patternCorrected Mar 26, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity K of L: immediate jeopardy, patternCorrected Mar 26, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 25, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadNo revisit needed

Jan 15, 2025Fire Safety StandardHealth Standard15 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Oct 31, 2024Health Complaint1 citation
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 23, 2024

Oct 3, 2024Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 4, 2024

Jul 31, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 5, 2024

Jun 19, 2024Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2024

Jan 23, 2024Health Complaint4 citations
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2024

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2024

Dec 20, 2023Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 21, 2023

  • Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 21, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Nov 6, 2023Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 7, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pine Tree Lodge Nursing Center offer?

Pine Tree Lodge Nursing Center offers Skilled Nursing / Long Term Care.

Where is Pine Tree Lodge Nursing Center located?

Pine Tree Lodge Nursing Center is located at 2711 Pine Tree Rd in Longview, Texas.

What do families say about Pine Tree Lodge Nursing Center?

Reviews of Pine Tree Lodge are mixed, with some families praising attentive nursing and therapy staff and a notably clean, odor-free facility, while others report serious concerns about medication management, staffing levels, and difficulty communicating with social workers. Meal quality is a recurring complaint even among otherwise satisfied families.

How did Pine Tree Lodge Nursing Center do on recent health and safety inspections?

Pine Tree Lodge Nursing Center had 10 government inspection visits in the last three years, with 58 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pine Tree Lodge Nursing Center?

Submit the Request Information form on this page to connect with Pine Tree Lodge Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Pine Tree Lodge Nursing Center? Claim this listing to update photos, pricing, and details. It's free.

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