Carolee Chandler
Jun 2026
Very friendly staff. They go above and beyond! I go there to see my friend's dad.
Pine Tree Lodge Nursing Center
2711 Pine Tree Rd
4.1(47 ratings)
1 / 5Quick Facts
- Total units
- 92
What Families Think
Reviews of Pine Tree Lodge are mixed, with some families praising attentive nursing and therapy staff and a notably clean, odor-free facility, while others report serious concerns about medication management, staffing levels, and difficulty communicating with social workers. Meal quality is a recurring complaint even among otherwise satisfied families.
The Good
- Facility described as unusually clean, no odor
- Nursing, therapy, and social work staff praised
- Admissions process described as smooth and easy
- Therapy team kept families updated on progress
The Bad
- One report of medication errors during a respite stay
- Communication with social workers described as unresponsive
- One report of low staffing relative to patient count
- Multiple reviewers describe food as bland or low quality
AI-generated from reviews and community data.
About Pine Tree Lodge Nursing Center
Pine Tree Lodge Nursing Center is a skilled nursing / long term care community in Longview, Texas. The community is licensed for up to 92 residents.
Families rate Pine Tree Lodge Nursing Center 4.1 out of 5 based on 47 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.1overall · 47 ratings combined
4.1★ on Google (47)
rayven thomas
Nov 2025
Visiting a family member today and have already been thinking about removing them because of the environment! To top it off i overheard a male nurse screaming “I hate this place, I hate this place”! No one corrected him while he was screaming at another nurse. I’m so disappointed in this place.
Asia Davis
Feb 2025
I'm basing my rating solely on my experience with trying to communicate with the social worker Steve. I've been trying to transfer my mother out of this facility and have sent all requested paperwork, yet my messages have been left unanswered. The communication is horrible. **I've called the customer care line twice and I'm not even sure if what I said was documented.** Natalie is a nightmare to work with and is completely untrustworthy, claiming she was not able to "see the paper work" I sent in, she refused to give the new facility my moms medical records. These people do not care about the well being of their patients, they care about money!!! Do not send your loved one here!!
Heather Stewart
Jul 2024
Most of the people here are very caring and compassionate people. The residents are the best!
Shelley Kirkwood
Jun 2024
Awesome Staff! Best East Texas Residents!
Frequently Asked Questions
What types of care does Pine Tree Lodge Nursing Center offer?
Pine Tree Lodge Nursing Center offers Skilled Nursing / Long Term Care.
Where is Pine Tree Lodge Nursing Center located?
Pine Tree Lodge Nursing Center is located at 2711 Pine Tree Rd in Longview, Texas.
What do families say about Pine Tree Lodge Nursing Center?
Reviews of Pine Tree Lodge are mixed, with some families praising attentive nursing and therapy staff and a notably clean, odor-free facility, while others report serious concerns about medication management, staffing levels, and difficulty communicating with social workers. Meal quality is a recurring complaint even among otherwise satisfied families.
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