2.8(39 ratings)· Longview average: 4.3
Part of Avir Health Group · all operators · 141 communities · 4.1★ average
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Avir at Longview are overwhelmingly negative, with multiple families describing serious lapses in staffing, medication timing, and cleanliness. One reviewer praised an individual staff member for exceptional care, but most accounts describe an understaffed, poorly managed facility. The 2.8 rating reflects a pattern of concerning experiences rather than isolated complaints.
AI-generated from reviews and community data.
Avir at Longview is a senior living community in Longview, Texas offering Memory Care, Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 2.8 out of 5 across 39 reviews.
Avir at Longview is a skilled nursing facility in Longview, Texas, offering rehabilitative care for both short-term and long-term residents. The community is committed to helping each resident reach their highest level of independence through compassionate, patient-centered care with individualized care plans addressing physical, emotional, and social wellness.
The facility provides comprehensive healthcare services including skilled nursing care, physical therapy, occupational therapy, and speech therapy delivered by an in-house therapy team. Care options include rehabilitation programs, memory support, respite stays, and partnerships with all Longview hospice providers for dignified care transitions. On-site specialists in psychiatry, dentistry, ophthalmology, podiatry, and nutrition ensure coordinated treatment without transfers to other facilities.
Private rehab rooms feature in-room showers and access to a full therapy gym. The community offers three room layouts with personalized meal choices and medical oversight, as well as a special suite with two bedrooms, shared living room, and bathroom suitable for couples or those desiring extra privacy. Daily enrichment activities and attentive care are designed to support comfort and dignity.
Common areas and amenities include a salon, dining room, library, recreation room, patio areas for gatherings and relaxation, and access to religious services. These spaces are designed to promote comfort, connection, and engagement in meaningful activities throughout daily life.
The community emphasizes continuity of care through a stable in-house therapy team with over 10 years of tenure and full-time nursing leadership. The setting is designed to feel home-like, with a culture centered on making healing both possible and joyful for residents and their families.
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Help Me Choose2.8overall · 39 ratings combined
2.8★ on Google (39)
Angela Hubbard
Mar 2026
This is a terrible place. My dad got a bad bed sore, he never got his meds on time, his breathing treatments got overlooked, it was a terrible experience . He got left in a wheelchair in his room and he fell out and he was on the floor for ten minutes. Don’t ever leave your Loved one there unless someone can be with them all the time. Horrible experience.
M Lane
Feb 2026
Keilon Alexander is the only reason for the 3 stars. He goes above and beyond for all his patients. Keilon took such good care of my grandfather! He goes out of his way to make sure his patients have all their needs. He is an amazing worker here. The BEST!!
Calamityjane
Feb 2026
It's absolutely horrible. It has gone down down down. They would be better off closing the doors. It's a dump falling apart. The nurses are uncaring and fake..please take your family elsewhere. Please the building is falling down. Mold looking stuff in the air vents. Much better places to take your loved ones...
Yvonne George DFW Realtor
Feb 2026
Absolutely Do Not Send Your Loved One Here This facility is a heartbreaking example of what happens when compassion and responsibility are completely absent in healthcare. During our time here in late 2024, the administration was unresponsive and ineffective. The nurses who should have been the heart of this facility openly complained about their jobs and about leadership, showing little interest in patient care or urgency. Due to not enough staff on hand medications were consistently late, even for residents fighting serious infections. My step father was skipped completely on even taking his medication in the very beginning. It’s no wonder he went down hill so quickly after that. A couple of days later, we lost my stepdad. He wasn’t the only one. Three other residents on the same hall passed away within hours of each other, and no one seemed to notice or care until it was too late. Basic cleanliness was also ignored. A roach sat on the bathroom floor for two weeks until we said something. It had clearly become normal for staff to overlook even the most visible signs of neglect. I’ve heard this facility was recently sold which might be the only silver lining. But, unless every single member of that previous administration and nursing staff has been replaced, this place remains dangerous. The state needs to investigate and shut it down permanently. Do whatever it takes and travel further, pay more but, protect your loved ones from ever stepping foot in this place. I pains me to even give them credit for anything (the 1 star) because they certainly did not give my loved one the care he so desperately needed.
Luke Mills
Jan 2026
Worst place in Longview. My grampa was there recently and the.aides were rude, they had no supplies.and never left snacks out after supper so they had nothing to eat from supper to breakfast..over 12 hours . My grandpa didn't even have a urinal because they didnt have any. Avir has purchased dozens upon dozens of nursing homes in the state of Texas and they are horrible. Penny pinching at the expense of our family members because I HAVE Researched the company and spoken with many workers and family members!! I wouldn't even give them one star!! Please do not put your family member in any AVIR facility!!! Speak to people other than the ones that run the places!!!
15 inspection visits in the last three years, 62 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 8, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 27, 2026
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2025
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternCorrected Mar 30, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity K of L: immediate jeopardy, patternCorrected Mar 30, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Mar 30, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity G of L: actual harm, isolatedCorrected Mar 30, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity G of L: actual harm, isolatedCorrected Mar 30, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 28, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 17, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 17, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity J of L: immediate jeopardy, isolatedCorrected Feb 16, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2023
Provide properly protected cooking facilities.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 9, 2023
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternCorrected Feb 16, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avir at Longview offers Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Yes. Avir at Longview lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Avir at Longview is located at 301 Hollybrook Dr in Longview, Texas.
Avir at Longview carries a 2.8 out of 5 rating from 39 Google reviews. Reviews for Avir at Longview are overwhelmingly negative, with multiple families describing serious lapses in staffing, medication timing, and cleanliness. One reviewer praised an individual staff member for exceptional care, but most accounts describe an understaffed, poorly managed facility. The 2.8 rating reflects a pattern of concerning experiences rather than isolated complaints. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Avir at Longview had 15 government inspection visits in the last three years, with 62 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Avir at Longview directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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