38 Talmadge Avenue
3.9(31 ratings)· East Haven average: 3.8
CMS Care Compare
Reviews of Whispering Pines are sharply divided. Several families praise the nursing, PT/OT, and administrative staff for attentive, effective rehabilitation and describe the facility as clean and caring, while a couple of reports describe serious lapses in basic care such as feeding, repositioning, and hydration.
AI-generated from reviews and community data.
Whispering Pines Rehabilitation And Nursing Center is a senior living community in East Haven, Connecticut offering Skilled Nursing / Long Term Care. Families rate it 3.9 out of 5 across 31 reviews.
Whispering Pines Rehabilitation and Nursing Center is a rehabilitation and nursing facility in East Haven, Connecticut, offering short and long-term rehabilitation programs and hospice care. The center is a member of the Yale-New Haven Hospital Coordinated Care Network and serves patients recovering from illness, injury, or surgery.
The facility employs an interdisciplinary clinical team including physicians, nurses, certified nursing assistants, advanced practice registered nurses, rehabilitation therapists (physical, occupational, and speech), social workers, registered dieticians, recreation therapists, and other specialists as needed. A physician on staff will see patients within 48 hours of arrival, and individualized treatment plans are developed during the first 72 hours to address each patient's specific needs and wellness goals.
Residents participate in various engaging programs designed to reduce stress and maintain emotional well-being, including arts and crafts, music therapy, and field trips. The facility offers three meals daily with physician-prescribed diet options and an always-available menu, plus snacks and beverages as appropriate. A comprehensive recreation therapy program is available, and bedrooms include cable television and access to a library.
The facility provides comfortable and safe accommodations with full laundry services. Visitors are welcome daily, with preferred visiting hours from 10 am to 8 pm, and outside visitation is encouraged. Residents may bring personal health appliances such as eyeglasses, dentures, and hearing aids, and may keep labeled snacks at the bedside in closed containers or in a neighborhood refrigerator.
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Help Me Choose3.9overall · 31 ratings combined
3.9★ on Google (31)
Mike Verespej
Jul 2026
Very happy with the care my mom receives here! The staff here = A+ and truly care. From the nurses, CNA's, admins, recreation, PT/OT, social workers, food service, and even the receptionists....all are great! Also, there are many recreational activities for the residents, if they want to participate. They even had a prom for them a few months ago!
M Gogu
Apr 2026
I would give this facility a minus 1000000000. My mom went there for 2 week therapy program and 3 months later i took her home. If i left her there another week she would have been dead. I can go on and on and on but there is no need to relive the trauma this place caused my mom and family. DO NOT PUT YOUR LOVED ONE in this place.
Patty M
Jan 2026
They have been wonderful from day 1 took wonderful care of my mother in lawwe until she passed. Even then they were great my father in law is there and he too is getting wonderful care we don't have to worry about my father in law we go home and know he is in good hands and safe everyone is just the best friendly caring thank you all
Tina Taylor
Oct 2025
My mom started going here for respite care back in April of 2024 and had a good experience with them but they seemed to have declined. If you have a loved one who can't speak or eat or move on there own I would not send them. My mom went in for a week and had family there for 4 hours no one came in to change her or move her to reposition her and family asked a few times to get her a drink.They told hospice nurse my mom was not eating but she would eat when my boys went and fed her. Then the Saturday I came home I went to get her stuff and most of her stuff was gone even that I said family will do laundry. Well her lunch was sitting on the table no one even fed her or tried to feed her and spoon still wrapped in napkin it was 4:30 i took pictures. Back in July when I sent her she came home highly dehydrated. Let's just say she won't be returning.
Ted Samodel
Oct 2025
Whispering pines is a hidden gem- it may be an older facility but the staff, PT, aides and administrators are fantastic! They listen to family and implement effective strategies to improve their patients’ lives. My father received more services and help and progressed so much further than he did at two other fancier facilities he had been at prior. I can’t say enough about the PT and OT staff and administrator - they worked tirelessly and helped us to physically work with dad to be fully prepared for a very challenging transition to home. The PT and social worker coordinated necessary resources for home. The nurses and infectious disease administrator were attentive and careful to provide the individual care necessary for my dad. Everyone was working to ensure the best care while there, as well as as a successful transition for home. I can’t say enough about the staff and administrative staff here.
11 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected Apr 17, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Severity B of L: potential for minimal harm, patternCorrected Apr 17, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected Apr 17, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025
Provide appropriate foot care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 2, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2024
Provide and implement an infection prevention and control program.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 2, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity B of L: potential for minimal harm, patternCorrected Jul 2, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 7, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2023
Provide appropriate foot care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2022
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity B of L: potential for minimal harm, patternCorrected Mar 11, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Whispering Pines Rehabilitation And Nursing Center offers Skilled Nursing / Long Term Care.
Whispering Pines Rehabilitation And Nursing Center is located at 38 Talmadge Avenue in East Haven, Connecticut.
Reviews of Whispering Pines are sharply divided. Several families praise the nursing, PT/OT, and administrative staff for attentive, effective rehabilitation and describe the facility as clean and caring, while a couple of reports describe serious lapses in basic care such as feeding, repositioning, and hydration.
Whispering Pines Rehabilitation And Nursing Center had 11 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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