3.2(16 ratings)· East Haven average: 3.8
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Utopia Home Care is a home health and hospice agency serving East Haven, Connecticut, offering aides, nurses, and in-home therapy. Most reviewers who used the actual care services praise responsive coordination and skilled nurses and aides, though one caller described a poor experience just trying to get information over the phone.
AI-generated from reviews and community data.
Utopia Home Care, Inc. is a home health agency serving East Haven, Connecticut offering At-Home Care and Home Health. Families rate it 3.2 out of 5 across 16 reviews.
Utopia Home Care, Inc. provides home care services in East Haven, Connecticut, helping clients maintain independence and quality of life with professional in-home support available 24 hours a day, 7 days a week.
The company's staff is experienced in a range of care needs, including accident rehabilitation, post-hospital convalescence, illness management, and short- and long-term disability support. Care services are tailored to address the unique needs of each individual client.
Utopia Home Care pledges to treat every client with compassion and dignity, emphasizing a personalized approach to care that supports clients' goals for independence.
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Help Me Choose3.2overall · 16 ratings combined
3.2★ on Google (16)
Kelly Falco
Mar 2026
I had the pleasure of meeting nurse Courtney. She was my nurse after a hard surgery. She was professional, knowledgeable, thorough and very sweet. She made me feel that I would get through this. I highly recommend Utopia, especially nurse Courtney!
Erik Rambush
Aug 2025
I work for an agency who supports people with special needs. As a director, I am very pleased with the care and support that I see from Utopia. Utopia had the foresight to dedicate a team to help provide medical care that is above my agency's level of training. They have been quick to find solutions to a challenging set of circumstances that often lie outside of anyone's control. Utopia communicates promptly, compassionately, professionally, and above what is typically expected. Our relationship is such, that it is as if we work for the same agency! The visiting nurse care is tremendous as I am often alerted before my staff can even get to me! The individuals that I support love the care they receive from Home Health Aides and the Visiting Nurse! On the backend, Utopia is tapped into major hospitals - all I have to do is send a simple referral and they make it all happen. I am very pleased with Utopia Home Care's support with visiting nurses, medication management, home health aide support, and with dealing with insurance issues. I appreciate their care and professionalism!
Anonymous Author
Feb 2025
BEWARE!!!! I called to inquire about services. I asked if they were accredited. She said yes & I asked which accreditations & she put me on hold for 4 min. then hung up on me! I’d say that’s not a reputable co.
Jerid OConnell
May 2023
I called on a Friday around 4pm looking for a person to help my mother when she returned home from the hospital. Scott from Utopia updated me over the weekend and had a wonderful aid for her when she arrived home on Monday. All weekend he took my calls as I tried to determine her needs and time to start. Amazing service. I am so grateful for the help and extra effort they gave me.
Erika Greig
Mar 2023
Very friendly and competent staff! From the office, to nurses and aides, they have helped so many of my clients in the New Haven area
Utopia Home Care, Inc. is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
What patients say
3.0 / 5 patient survey rating
293 completed patient surveys, 16% response rate.
Hospital outcomes
How patients did
Service area
Utopia Home Care, Inc. reports serving 141 ZIP codes, including Hartford, New Haven, Bridgeport, Waterbury, Norwalk, Stamford, New Britain, West Hartford, Hamden, Cheshire and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077223. National figures are the average across all certified agencies.
Utopia Home Care, Inc. offers At-Home Care and Home Health.
Utopia Home Care, Inc. is located at 444 Foxon Rd in East Haven, Connecticut.
Utopia Home Care, Inc. carries a 3.2 out of 5 rating from 16 Google reviews. Utopia Home Care is a home health and hospice agency serving East Haven, Connecticut, offering aides, nurses, and in-home therapy. Most reviewers who used the actual care services praise responsive coordination and skilled nurses and aides, though one caller described a poor experience just trying to get information over the phone. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Utopia Home Care, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Utopia Home Care, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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