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Westhaven Nursing Home

1215 South Western

4.4(61 ratings)· Stillwater average: 4.3

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Westhaven Nursing Home, photo 11 / 6

Quick Facts

Total units
125
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
125
Inspections
View history (25 citations)
Hospice care
Hospice services offered on-site
Respite stays
Respite care available for short-term stays
Room type
Private rooms for rehabilitation patients

What Families Think

The Good

  • 24-hour nursing care for long-term and short-term residents
  • Rehabilitation services using current methods and equipment
  • On-site hospice and respite care options
  • Private rooms available for rehabilitation patients
  • Google rating of 4.4 from 62 reviews
  • Outdoor spaces in a home-like setting

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Westhaven Nursing Home is a senior living community in Stillwater, Oklahoma offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.4 out of 5 across 61 reviews.

About Westhaven Nursing Home

Westhaven Nursing & Rehabilitation is a nursing home offering 24-hour nursing care in Stillwater, Oklahoma. The community serves both short-term rehabilitation residents recovering from accidents or surgery and long-term care residents seeking a permanent residence.

Rehabilitation services utilize current methods and equipment to help residents achieve their maximum potential. The facility also provides hospice services and respite services, with private rooms available for rehabilitation patients.

All residents enjoy healthy meals, activities, and access to outdoor spaces within a home-like setting designed to feel welcoming and comfortable.

Types of Care at Westhaven Nursing Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Westhaven Nursing Home

4.4overall · 61 ratings combined

4.4★ on Google (61)

Write a review

Dustin Harjo

May 2026

via Google ↗

I have waited several months before writing a review because I wanted to be as informative as possible. If your loved one stays here, I would like to tell you what to expect. Upon check-in, staff will not explain protocols to you - that will be up to you to figure out. Westhaven does not have voicemail or an answering machine. Most calls will go unanswered, including calls from doctors. Staff is incompetent, but will not steal a whole lot. Sometimes items will go missing but I guess that's expected. Saw no signs of physical abuse, but there is quite a bit of neglect and incompetence. Multiple cardioligist visits were missed, and if it were not for me reminding Westhaven, they would have missed more appointments. My mother arrived at Westhaven in September 2025 and passed away due to their negligence March 2026. She died of sepsis and nobody at Westhaven bothered to report her lack of bowel movements. Kim the business manager gives off sketchy vibes and is likely ripping off the place - totally dishonest and lies to your face. Now that my mother passed away, they send me letters once a week with threats to hold me responsible for my mother's balance. DO NOT SEND YOUR LOVED ONES HERE.

john palmer

Sep 2024

via Google ↗

I waited a long time to write this review because I did not want it to come from grief. My mother was a resident there for less than a year. She died September of 2023. I'm giving Westhaven a 1 because of several reasons. My mother had Allzheimer's disease and was a hard case and would often need one on one care. Westhaven administration told me they did not have enough staff for this so they asked if I would come sit with her which I often did. On more than one occasion I would be there doing their job, and there would be several staff there literally doing nothing but sitting in the common area watching TV with NO residents because most were in bed. Or they would be outside in the front smoking particularly in the evenings. I did it anyway. That is one reason. The next is on one day she was given a lethal dose of medication and had to be revived as she nearly died that day with no pulse. That's 2 reasons. The third reason is they evicted my mother stating she was too much to care for. The truth is one of their sister companies was damaged during a tornado in Shawnee and the residents there needed to be moved so they did not need my mother's money anymore. So they took the easy money instead of doing their jobs. So they evicted her and she was moved to a facility an hour and a half away and that nursing home did not tell us that she was close to death and she died alone. I took her to Westhaven because it was five minutes away from me and I could be there in 5 minutes. Some of the nurses there were great, compassionate nurse's and genuinely cared about my mother and other residents. The administration were less. The head nurse not sure of her title, had the bedside manner of a parole officer and showed little to no compassion. To inform me of her eviction they called me in for a meeting which this head or administrative nurse lead with 8 or more admin staff present. Instead of getting to the point the all took turns telling me how difficult my mother was and I had to stop them and ask them to get to the point. They then informed me of her eviction which did not come from a judge. If I had not been so exhausted from 3 years of being my mother's daily caretaker and working 60 hour weeks at my job I would have contested it. The administration should be ashamed of themselves. They do not deserve a 4.5 and some of these reviews are likely pencil whipped. I hope you all get better compassion when you're on your deathbeds. What you did was callous and unforgivable.

Joyce Tell

Jan 2023

via Google ↗

It was great to visit and have time with residents. Employees were very friendly and helpful with keeping everyone safe. Things will move forward faster to normal with their way of following health policies. I loved to see the residents looking good and upbeat. Westhaven is definitely doing things right😁♥️

Eileeen Johnson

Nov 2022

via Google ↗

Westhaven is clean, the staff are very helpful and accommodating. They are very patient and gentle with the clients. My visit was to a close friend whom recently had a severe stroke and has lost the use of her dominate side of her body. I was there when lunch was served, which took awhile to be served. My friend is essential bedridden and would have been more secure in the wheel chair if fastened in with a belt. She kept sliding down and could have slipped out if unattended. Foot braces on the chair may have also helped. A head rest would also be more comfortable if that is available. Overall, I feel she is being well cared for under the circumstances. Today (Sunday) I was there at dinner time. Foot braces were on the wheel chair but Jacquie wasn’t secured around the waist. Yet. Two aides noticed she was sliding down and straightened her. The staff where very helpful. Tuesday the staff provided the patients some entertainment through singing and some dancing. Clients seemed to enjoy it. Met my first staff member who was not very friendly. Meet the physical therapist who were very pleasant and helpful. Most of the problems my friend was having in her wheel chair were addressed.

Debra Ames

Jun 2022

via Google ↗

My experience here has been wonderful. I feel very safe and know that I am in good hands. The staff is really great and treat me with kindness and compassion. They take care of all of my needs. I feel very well taken care of and totally at home here. Food is good and they have fun and enjoyable activities. Wouldn't want to be any where else!!!

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Government Inspection History

6 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 19, 2026Health Complaint2 citations

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026

Feb 10, 2026Health Standard4 citations

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2026

Jun 18, 2025Health Complaint1 citation

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2025

Aug 28, 2024Fire Safety StandardHealth Standard10 citations

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

Jul 26, 2023Fire Safety StandardHealth Standard5 citations

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

Mar 9, 2020Fire Safety Standard3 citations

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2020

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2020

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westhaven Nursing Home offer?

Westhaven Nursing Home offers Skilled Nursing / Long Term Care.

Where is Westhaven Nursing Home located?

Westhaven Nursing Home is located at 1215 South Western in Stillwater, Oklahoma.

How did Westhaven Nursing Home do on recent health and safety inspections?

Westhaven Nursing Home had 6 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westhaven Nursing Home?

Submit the Request Information form on this page to connect with Westhaven Nursing Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Westhaven Nursing Home? Claim this listing to update photos, pricing, and details. It's free.

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