3 Park Drive
3.8(61 ratings)
1 / 6CMS Care Compare
Reviewers generally describe Westford House as compassionate, especially around end-of-life and hospice care, with staff praised for kindness and clear communication with families. One reviewer described a much more troubling experience from a couple years earlier involving poor food quality and thin staffing, though they noted things may have since improved under different management.
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Westford House Nursing & Rehabilitation is a skilled nursing facility in Westford, Massachusetts, offering both long-term and short-term care. The community operates as a 123-bed facility dedicated to providing round-the-clock care and individualized attention to support resident healing and wellbeing.
Upon arrival, all clinical departments meet with residents to develop individualized plans of care that address specific health needs. The facility emphasizes helping residents meet their goals and achieve independence, with a priority on returning residents to their community whenever possible. The team assists in arranging necessary support, equipment, and resources for home care transitions.
The in-house rehabilitation department provides physical therapy, occupational therapy, and speech and language pathology services. The therapy and rehab teams are noted for their exceptional patient outcomes across these specialized programs.
Residents receive three daily well-balanced meals prepared on-site, with menu planning and meal preparation individualized to each person. The facility works with residents' physicians to ensure continuity of care, with an outstanding medical team highly regarded in the community.
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Help Me Choose3.8overall · 61 ratings combined
3.8★ on Google (61)
Carol Lodi
Mar 2026
The day came when we had to make the decision to find care for our friend. It was a stressful time. The care at Westford House was very good and they worked closely with hospice so that any problem was addressed and remedied quickly. The staff and nurses were so kind, caring and professional. We were all treated very well during a very difficult time.
Karen nappa
Dec 2025
The staff overall are wonderful they really do care about the residents. We had a water leak late one evening and our maintenance person Peter Jones came and took care of it in no time we so appreciate his hard work and keeping our spaces clean and safe
Mark Burnham
Nov 2025
I wonder if the management has changed, because when my mother was there two years ago it seemed like a pretty horrible place. The food was disgusting, help was scarce, and my mother had a loud, obnoxious roommate that kept multiple devices blaring, and required having her impacted bowels cleaned out by staff while mom was feet away. That's not considerate at all.
Andrew Lai
Nov 2025
My father was transferred to the Westford house in his last week. Immediately upon transferring, he told me “I feel at peace here”. The Westford house and staff made my father feel comfortable and cared for in his battle against cancer. They offered a tranquil place for him to find peace, and they did as much as possible to accommodate our family. We could tell the entire staff cared about our experience; on the first night, someone brought two meals in - we told them my father couldn’t eat solids, but they insisted the meals were for my wife and I. In a whirlwind week, I’ve forgotten all the names, but we especially want to highlight the excellent staff who helped in our difficult time. In addition to caring for my dad, Zach spent time with us explaining what would happen through the dying process, helping us understand what was to come and what we could do. Ellie and Jen checked in with the family as we were supporting our father, and they helped support us with words, snacks, and compassionate care for the family as well as the patient. They also helped us get the pieces in place to transfer my dad on a late Friday afternoon, when it became clear our previous facility was not meeting his care needs. Jen and the whole Westford house team even helped us maintain our privacy and the ability for my dad to rest. We will be forever grateful for how the Westford House supported my father in finding peace in his battle against cancer.
Roberta Labrecque
Sep 2025
My mother recently transferred to Westford House from another long term care facility. Definitely a step up from the previous facility. My mom is happy there. The staff is pleasant and seem to care about her. I always receive prompt emails and phone calls when I reach out. Overall, pleasantly surprised with Westford House.
Westford House offers Skilled Nursing / Long Term Care.
Westford House is located at 3 Park Drive in Westford, Massachusetts.
Reviewers generally describe Westford House as compassionate, especially around end-of-life and hospice care, with staff praised for kindness and clear communication with families. One reviewer described a much more troubling experience from a couple years earlier involving poor food quality and thin staffing, though they noted things may have since improved under different management.
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