Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1966
Home Health Compare
Westbrook Visiting Nurses & Public Health is a home health agency serving Westbrook, Connecticut offering Home Health.
About Westbrook Visiting Nurses & Public Health
Westbrook Visiting Nurses & Public Health is a Medicare-certified home health agency serving Westbrook, CT and has been Medicare certified since 1966. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits.
Medicare rates the quality of patient care at Westbrook Visiting Nurses & Public Health 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Westbrook Visiting Nurses & Public Health
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Medicare Quality of Care
Westbrook Visiting Nurses & Public Health is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency93%US 79%
- Rated their overall care 9 or 10 out of 1098%US 85%
- Care was given in a professional way97%US 89%
- The team communicated well97%US 86%
- The team discussed medicines, pain and home safety93%US 82%
73 completed patient surveys, 37% response rate.
Hospital outcomes
- Discharged to the community93%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing86%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly83%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations85%US 61%
Service area
Westbrook Visiting Nurses & Public Health reports serving 10 ZIP codes, including Centerbrook, Clinton, Deep River, Durham, Essex, Ivoryton, Killingworth, Middletown, Old Saybrook, Westbrook. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077009. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Westbrook Visiting Nurses & Public Health offer?
Westbrook Visiting Nurses & Public Health offers Home Health.
Where is Westbrook Visiting Nurses & Public Health located?
Westbrook Visiting Nurses & Public Health is located at 866 Boston Post Road in Westbrook, Connecticut.
Does Medicare cover care from Westbrook Visiting Nurses & Public Health?
Yes. Westbrook Visiting Nurses & Public Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Westbrook Visiting Nurses & Public Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Westbrook Visiting Nurses & Public Health?
Submit the Request Information form on this page to connect with Westbrook Visiting Nurses & Public Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Westbrook Visiting Nurses & Public Health? Claim this listing to update photos, pricing, and details. It's free.
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