Westborough Healthcare

Jane HC

Dec 2025

via Google ↗

Activities coordinated an awesome Christmas party this year! Cocoa, gifts, Santa, decorations and a nice time had by patients and staff. Thank you everyone at Westborough healthcare for the work you all do.

Walter Matulis Jr

Jun 2025

via Google ↗

This nursing home has all of the red tape, communication issues expected at any nursing home. One person can be so helpful to loved ones. At Westborough Healthcare that person is CANDY. She is patient, understanding, great interpersonal skills and simply a joy to deal with. Most importantly, from a professional standpoint, always helpfull. Her help in my navigating state, federal, private insurance as well as the VA has been invaluable. Thank you Candy and God bless: Walter p matulis JR.

james parslow

May 2025

via Google ↗

Staff don't do their job and neglect patients. My mother is disabled and needed assistance using the bathroom or being transferred to a wheelchair and when I asked for help, all the staff acted like they were unable and unwilling to even get up out of their chair to do anything and told me there is 1 person that i can ask but they didnt know where that person was. Can't imagine what happens when no one is looking. This place needs to be shut down

Mary Jane Sangster

Mar 2025

via Google ↗

My friend is here and not getting very good care at all. The staff doesn't seem to know what to do. Not trained to use a lot of the equipment. They are supposed to put in her hearing aids but couldn't find them, but made me go in the medication room to find them. She needs to use a bi-pap at night when they remember to put it on her. She had a ultrasound appointment but was not even out of bed so the appointment was cancelled. Showers? Very disappointed in this facility

Kebi Kaba

Mar 2024

via Google ↗

While my father’s experience at the facility has had its ups and down since December 2023, new leadership has recently stepped in. I am very impressed by the new leadership who has shared passion, care and commitment to turn things around for the better. I see and feel the leadership’s commitment in making the facility one of choice for the patients and a welcoming one for the families. In the last two weeks I have met the new leadership almost daily to ensure my father’s care is stable or improved and I couldn’t be more grateful, not only on my father’s behalf, but also as family. I am confident in the new changes that are being implemented to make the facility safer, stronger and better.