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West Suburban Nursing and Rehabilitation Center

311 Edgewater Drive

3.4(140 ratings)

West Suburban Nursing and Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
259
Staffing model
Uses own staff, not agency employees
Specialized services
Wound care and respiratory support provided on-site

What Families Think

Families are split on this Bloomingdale nursing and rehab center: many praise the therapy team, nursing staff, and cleanliness, while several others report serious concerns about missing belongings, slow response times, and difficulty getting loved ones discharged. The facility handles both short-term rehab and long-term care, including memory care and on-site dialysis for residents with kidney needs.

The Good

  • Therapy team (PT/OT/ST) frequently praised as excellent
  • Staff described as compassionate and attentive by many families
  • On-site hemodialysis convenient for residents needing treatment
  • Facility repeatedly called clean and well-maintained
  • Active outings program including concerts and casinos

The Bad

  • Multiple reports of stolen or missing personal belongings
  • Several complaints about slow staff response to calls for help
  • One family described major delays and obstruction getting a resident discharged
  • A few reviewers described the building as dirty, crowded, or run-down

AI-generated from reviews and community data.

About West Suburban Nursing and Rehabilitation Center

West Suburban Nursing & Rehabilitation Center in Bloomingdale, Illinois provides short-term rehabilitation and long-term nursing care. The community offers personalized memory care alongside general skilled nursing services designed to help residents feel safe, supported, and at home.

The center emphasizes recovery and rehabilitation, with a dedicated care team focused on helping residents rebuild strength, confidence, and independence. Whether residents stay for short-term recovery or long-term support, the community aims to help individuals reach their fullest potential.

West Suburban Nursing & Rehabilitation offers a range of specialized services including wound care and respiratory support, tailored to meet each resident's unique needs. The facility is described as clean and well-maintained.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 140 ratings combined

3.4★ on Google (140)

gary stolp

Jun 2026

via Google

Even though I lost my uncle, i know the care and compassion shown for him at westsuburban nursing was excellent he feeled supported, welcomed, and genuinely cared for.<br><br>The nursing team is attentive, knowledgeable, and always approachable—they go above and beyond to ensure every need is met.<br>Thank you god bless<br>Gary

Julia Goolia

Apr 2026

via Google

Care is NOT a priority.<br>You are a PAYCHECK to them.<br>Run don't walk!!!<br>Read reviews, most 5 star are from corporate or employees.<br>It's a shame Medicare and Medicaid would even consider giving Infinity a single penny. Do your homework people. They take advantage of you when your most vulnerable dealing with a ailing family member.

Julia Goolia

Apr 2026

via Google

Care is NOT a priority. You are a PAYCHECK to them. Run don't walk!!! Read reviews, most 5 star are from corporate or employees. It's a shame Medicare and Medicaid would even consider giving Infinity a single penny. Do your homework people. They take advantage of you when your most vulnerable dealing with a ailing family member.

Norma Ortiz

Jan 2026

via Google

This place is beyond atrocious. Everything is old dirty and nasty. In less than 6 months my dad has gotten multiple infections. Staff doesn’t care about the patients. Never put your family members there.

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Frequently Asked Questions

What types of care does West Suburban Nursing and Rehabilitation Center offer?

West Suburban Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is West Suburban Nursing and Rehabilitation Center located?

West Suburban Nursing and Rehabilitation Center is located at 311 Edgewater Drive in Bloomingdale, Illinois.

What do families say about West Suburban Nursing and Rehabilitation Center?

Families are split on this Bloomingdale nursing and rehab center: many praise the therapy team, nursing staff, and cleanliness, while several others report serious concerns about missing belongings, slow response times, and difficulty getting loved ones discharged. The facility handles both short-term rehab and long-term care, including memory care and on-site dialysis for residents with kidney needs.

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