Rashelle Katseres
Apr 2024
Best place to for the last 17 years!!
WEL-Home Health Sergeant Bluff
206 Port Neal Rd5(1 rating)· Sergeant Bluff average: 4.4
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Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 1995
- Billing
- Most Medicare/Medicaid patients pay nothing out of pocket
- Service Hours
- Flexible scheduling between 8 AM and 4:30 PM
- Therapy Access
- In-home physical, occupational, and speech therapy
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
WEL-Home Health Sergeant Bluff provides in-home skilled nursing, therapy, and aide services rather than a residential community. The single available review praises the agency for consistent care over many years, though there isn't enough feedback to draw broader conclusions.
What reviewers praise
- Medicare certified skilled nursing and therapy
- Physical, occupational, and speech therapy included
- Homemaker services for cleaning and meals
- Long-time client praises 17 years of care
What reviewers flag
- Only one review available to assess quality
- No published pricing information
AI-generated from reviews and community data.
WEL-Home Health Sergeant Bluff is a home health agency serving Sergeant Bluff, Iowa offering Home Health.
About WEL-Home Health Sergeant Bluff
WEL-Home Health Sergeant Bluff provides personalized home healthcare services in Sergeant Bluff, Iowa, allowing patients to recover and receive medical care in the comfort of their own homes while maintaining independence.
The organization's clinical team includes registered nurses who manage medications, monitor chronic conditions, and provide wound care; home health aides who assist with bathing, grooming, dressing, and mobility support; and physical, occupational, and speech therapists who work to rebuild strength and restore daily living skills. Homemaker services offer non-medical household support including cleaning, laundry assistance, meal preparation, and errands.
WEL-Home Health works closely with patients' physicians and families to develop individualized care plans tailored to each person's specific needs and daily schedule. The organization collaborates with insurance providers to secure authorization for covered services and advocates on behalf of patients throughout the process.
The service accepts Medicare, Medicaid, Medicare Advantage in some cases, private insurance, and private pay options, with most Medicare and Medicaid patients paying nothing out of pocket. Flexible scheduling is available between 8 AM and 4:30 PM to accommodate family needs.
Types of Care at WEL-Home Health Sergeant Bluff
Home Health
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Help Me ChooseReviews of WEL-Home Health Sergeant Bluff
5overall · 1 ratings combined
5★ on Google (1)
Medicare Quality of Care
WEL-Home Health Sergeant Bluff is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Home health aide
What patients say
- Would definitely recommend the agency98%US 79%
- Rated their overall care 9 or 10 out of 1098%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety92%US 82%
32 completed patient surveys, 27% response rate.
How patients did
- Care started within 2 days of referral92%US 94%
- Patients got better at walking or moving around66%US 83%
- Patients got better at getting in and out of bed76%US 83%
- Patients got better at bathing68%US 86%
- Patients' breathing improved56%US 85%
- Patients got better at taking medications correctly67%US 81%
- Patients who had a fall with major injury (lower is better)4%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations81%US 61%
Service area
WEL-Home Health Sergeant Bluff reports serving 17 ZIP codes, including Sioux City, Anthon, Bronson, Hinton, Lawton, Le Mars, Moville, Salix, Sergeant Bluff, Sloan and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 167245. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does WEL-Home Health Sergeant Bluff offer?
WEL-Home Health Sergeant Bluff offers Home Health.
Where is WEL-Home Health Sergeant Bluff located?
WEL-Home Health Sergeant Bluff is located at 206 Port Neal Rd in Sergeant Bluff, Iowa.
What do families say about WEL-Home Health Sergeant Bluff?
WEL-Home Health Sergeant Bluff carries a 5.0 out of 5 rating from 1 Google review. WEL-Home Health Sergeant Bluff provides in-home skilled nursing, therapy, and aide services rather than a residential community. The single available review praises the agency for consistent care over many years, though there isn't enough feedback to draw broader conclusions. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from WEL-Home Health Sergeant Bluff?
Yes. WEL-Home Health Sergeant Bluff is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use WEL-Home Health Sergeant Bluff?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit WEL-Home Health Sergeant Bluff?
Submit the Request Information form on this page, or contact WEL-Home Health Sergeant Bluff directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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