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Embassy Rehab & Care Center

206 Port Neal Road

4(16 ratings)· Sergeant Bluff average: 4.4

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Embassy Rehab & Care Center, photo 1

Quick Facts

Total units
60
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
60
On-site specialty services
Physician groups, mobile x-ray, wound care on-site
Nutrition support
One-on-one dietitian support for personalized meal plans
Reported satisfaction score
5 out of 5 customer satisfaction rating cited

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Embassy Rehab & Care Center is a skilled nursing facility in Sergeant Bluff, Iowa offering short-term rehab and long-term care. Reviewers generally describe a caring, family-like atmosphere with clean facilities and attentive staff, though one reviewer reported serious lapses in basic care.

What reviewers praise

  • Staff described as friendly and family-like
  • Facility kept clean, well-maintained common areas
  • Peaceful, attentive end-of-life care noted by one family
  • On-site physician, wound care, and mental health support
  • 5/5 customer satisfaction rating reported

What reviewers flag

  • One report of neglect: missed meds, skipped meals, rough aides

AI-generated from reviews and community data.

Embassy Rehab & Care Center is a senior living community in Sergeant Bluff, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 16 reviews.

About Embassy Rehab & Care Center

Embassy Rehab and Care Center is a skilled nursing and rehabilitation facility located in Sergeant Bluff, Iowa, just outside Sioux City. The community provides both short-term rehabilitation services for patients recovering from hospitalization, surgery, illness, or injury, as well as long-term care for residents seeking ongoing medical support and a permanent home.

The facility offers around-the-clock nursing care in a home-like environment, comprehensive therapy programs designed to restore strength and mobility, and personalized nutrition plans with one-on-one dietitian support and flexible dining options. Specialty services available on-site include physician groups, mobile x-ray, wound care, and mental health and psychological support. Professional healthcare services are also delivered to help residents maintain independence and quality of life.

Embassy emphasizes person-centered care that promotes healing, dignity, and comfort, with an experienced team working to support recovery, restore independence, and guide safe transitions back home when possible. The community received a 5/5 customer satisfaction rating in a recent survey. Before moving in, residents work with their care providers and physicians to develop a personalized health and wellness plan that considers individual preferences, daily routines, and personal goals.

The community features comfortable living spaces including private or shared rooms and common areas designed with a home-like atmosphere. Daily dining includes three nutritious meals with menu choices accommodating dietary needs and personal preferences. The facility is conveniently located to blend small-town living with easy access to nearby urban amenities in the Sioux City area.

Types of Care at Embassy Rehab & Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Embassy Rehab & Care Center

4overall · 16 ratings combined

4★ on Google (16)

I went in, and immediately like family. Will definitely recommend this place to any people who require real help!!!

Douglas Hofland

Dec 2023

via Google ↗

I'm sad to see the current article reported this place has done a complete 100% turn around in the last year. Hope to see it continue going in this direction. I would bring my family here.

Joy Dage

Nov 2022

via Google ↗

From my first contact, I have been very happy with Embassy. The maintenance team immediately helped us as we moved my sis in, the facility is always very clean, and the staff has been very helpful. Really thankful to have found a safe place for my sister.

Justin Sogn

Aug 2019

via Google ↗

My father went to Embassy for his final days. Although he was only there for five days he was treated exceptionally well. His last days were very peaceful and comfortable. I would not hesitate a moment recommending this place to family. The staff is very attentive and friendly.

Beth Reese

Apr 2017

via Google ↗

Nursing assistants were rough and non attentive...Nurses would sign off meds and not give them. My mom was forgotten about and not taken to meals...Wouldn't put my dog in there!! Could not get my mom out of there fast enough!

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Government Inspection History

5 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

Oct 23, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Jun 5, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025

Jun 20, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 3, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 20, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2024

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 20, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 20, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 20, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2024

Jan 18, 2024Health Complaint3 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 18, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Embassy Rehab & Care Center offer?

Embassy Rehab & Care Center offers Skilled Nursing / Long Term Care.

Where is Embassy Rehab & Care Center located?

Embassy Rehab & Care Center is located at 206 Port Neal Road in Sergeant Bluff, Iowa.

What do families say about Embassy Rehab & Care Center?

Embassy Rehab & Care Center is a skilled nursing facility in Sergeant Bluff, Iowa offering short-term rehab and long-term care. Reviewers generally describe a caring, family-like atmosphere with clean facilities and attentive staff, though one reviewer reported serious lapses in basic care.

How did Embassy Rehab & Care Center do on recent health and safety inspections?

Embassy Rehab & Care Center had 5 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Embassy Rehab & Care Center?

Submit the Request Information form on this page, or contact Embassy Rehab & Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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