MyLivingChoice

Wedgewood Rehab and Nursing Center

5 Church Street

3(54 ratings)

Wedgewood Rehab and Nursing Center, photo 11 / 2

Quick Facts

Total units
29
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
29
Care focus
Offers short-term rehab stays alongside long-term care

What Families Think

Reviews of Wedgewood Rehab and Nursing Center are sharply divided: some families describe a smooth, well-supported rehab stay with attentive staff and good communication, while others report serious concerns about neglect, understaffing on weekends, and cleanliness. The overall picture suggests care quality may vary significantly depending on shift and timing.

The Good

  • Rehab stays praised as smooth and reassuring
  • Staff described as professional, attentive, and responsive
  • Administrator described as accessible and responsive to concerns
  • Good food and activities noted by one reviewer
  • Recommended for short-term rehab by multiple reviewers

The Bad

  • Multiple reports of aides not showing up, especially weekends
  • One serious report of neglect and unaddressed medical emergency
  • One report of filthy conditions during a weekend stay
  • Care quality appears inconsistent between reviewers

AI-generated from reviews and community data.

Wedgewood Rehab and Nursing Center is a senior living community in Spencerport, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 54 reviews.

About Wedgewood Rehab and Nursing Center

Wedgewood Rehab and Nursing Center is a skilled nursing and long-term care facility in Spencerport, New York, licensed for 29 residents.

Family experiences at Wedgewood vary significantly. Positive reviews highlight professional nursing and therapy staff, responsive communication, smooth transitions for rehabilitation stays, and good food and activities. However, negative reviews cite inconsistent staffing, particularly on weekends, poor facility cleanliness, and concerns about resident mobility and oversight. One family wrote that "the staff was too lazy to put him in a wheelchair," while another noted that "the aids don't show up half the time."

The facility holds a 3 out of 5 Google rating based on 54 reviews, reflecting this divided feedback. Families considering Wedgewood should weigh the positive accounts of care quality against documented concerns about weekend staffing reliability and facility standards.

Types of Care at Wedgewood Rehab and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Wedgewood Rehab and Nursing Center

3overall · 54 ratings combined

3★ on Google (54)

Josh A

Jun 2026

via Google

Wedgewood Rehab provided a very positive experience for our family. When our loved one required rehab, the staff made the transition smooth and reassuring. The nursing team, aides, therapy department, and administration were professional, attentive, and responsive throughout the stay. We were particularly impressed with the level of care provided and the consistent communication from the team. Questions and concerns were addressed promptly, and the Administrator was always accessible and willing to assist when needed. Having experience with other rehab facilities in Monroe County, we found Wedgewood Rehab to be among the best. The staff demonstrate a genuine commitment to resident care, and the facility's location in the heart of Spencerport provides a very nice setting. We would highly recommend Wedgewood Rehab to anyone seeking short-term rehab services. It is a facility that stands out for its quality of care and dedicated staff.

Shmelka A

Jun 2026

via Google

The experience we had with our family member who came for rehab to Wedgewood Rehab is unbelievable. Really caring staff, good activities, lovely environment and good food. I'd highly recommend it!

Jazzy 8040

Jan 2026

via Google

All as I see is people giving this place a low-grade. Well if you want a better place then spend more money. It's like buying a White Castle burger in a box and complaining it's not good... same thing with apartment complexes you see on the news people complaining that the plumbing is leaking this and that well they're also only paying $425 a month. If you don't want your plumbing to leak then pay $1,200 a month ! If you don't have the money for better places you should have saved your money instead of blowing them on vacations,cigarettes and casinos earlier in your life.... next time bring them to the Highlands in Brighton or someplace in Pittsford I guarantee you're going to have a different experience. You'll be able to clean a contact lens off your loved ones Fanny....

Cyndi Mauro

Nov 2025

via Google

If you want your loved one taken care of professionally, stay away from Wedgewood. THEY ARE HORRIBLE. On the weekend, the staff was even worse and the facility was filthy. There was no accountability, not even with the head of the nurses , Cindy. They left my husband laying in bed the whole weekend when he was there, because the staff was too lazy to put him in a wheelchair. After his 3rd day there, he had a seizure, which the nurse argued with me about.She insisted it wasn't a seizure. It was and I called for an ambulance to get him out of there. STAY AWAY FROM THIS HELL HOLE. I reported them to the NYS Attorney General's office.

JANET BENSON

Oct 2025

via Google

Very sad. This could be a good nursing home if the help would show up. The aids don't show up half the time, especially on the weekends. What can you expect, sadly the aids don't have much incentive to show up. To most it's just a paycheck. The aids have a very hard job and in my book are not appreciated. Shame on the owners of these facilities. Also, shame on the families that dump them there and only visit on holidays. These are our seniors that worked hard all their life to bring up their families and then are forgotten because they got old!

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Government Inspection History

5 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 13, 2026

Dec 4, 2025Health Complaint4 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 4, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 4, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 4, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 4, 2026

Mar 15, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 14, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 14, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2024

Jun 17, 2022Fire Safety StandardHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2022

  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 12, 2022

  • Develop a communication plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 12, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Aug 12, 2022

Mar 4, 2020Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2020

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2020

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Wedgewood Rehab and Nursing Center offer?

Wedgewood Rehab and Nursing Center offers Skilled Nursing / Long Term Care.

Where is Wedgewood Rehab and Nursing Center located?

Wedgewood Rehab and Nursing Center is located at 5 Church Street in Spencerport, New York.

What do families say about Wedgewood Rehab and Nursing Center?

Reviews of Wedgewood Rehab and Nursing Center are sharply divided: some families describe a smooth, well-supported rehab stay with attentive staff and good communication, while others report serious concerns about neglect, understaffing on weekends, and cleanliness. The overall picture suggests care quality may vary significantly depending on shift and timing.

How did Wedgewood Rehab and Nursing Center do on recent health and safety inspections?

Wedgewood Rehab and Nursing Center had 5 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Wedgewood Rehab and Nursing Center?

Submit the Request Information form on this page to connect with Wedgewood Rehab and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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