Hamilton Manor Nursing Home is a skilled nursing and long term care community in Rochester, New York, licensed for up to 40 residents. All beds are Medicare and Medicaid certified. The community offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, medication management, housekeeping and laundry services, dietary accommodations, an emergency call system, wheelchair accessibility, a restaurant style dining room, cable or satellite TV, and social activities with gathering spaces.
The community holds a 5 of 5 star rating from CMS. Reviewers consistently praise the attentiveness and responsiveness of leadership and clinical staff, noting that the administrator visits the dining room daily and the social worker is readily available to address concerns. Families describe staff going out of their way to make residents feel valued and cared for, particularly during rehabilitation stays and end of life care. One reviewer wrote that their parent "found the place that she wanted to call home." Reviewers note the facility is in need of physical upgrades, and experiences with care quality have been mixed in some areas of staffing.
