Khorina Loveall
Sep 2025
Staff is great! Food is good! New paint job inside and decorated dining room! Mandi the kitchen manager does her best at making everything perfect!
1 / 2Quick Facts
- Total units
- 100
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 100
- Inspections
- View history (60 citations)
- Memory Care
- Secured, homelike unit for Alzheimer's and dementia residents
- Wound Care
- Dedicated team managing complex wound cases
- Clinical Services
- Tracheostomy, oxygen, and respiratory care available
CMS Care Compare
What Families Think
Most reviewers praise the dietary and kitchen staff for their warmth, cleanliness, and quality of meals, and note recent facility improvements like fresh paint and a tidier dining room. However, one detailed report describes serious neglect, including residents going without food over a holiday weekend, food restrictions, staff being unavailable, and a broken transportation van.
The Good
- Kitchen and dietary staff frequently praised as caring
- Food quality and dining experience well regarded
- Reviewers note recent cleaning and renovation improvements
- Dedicated wound care team for complex cases
- Clinical services cover tracheostomy, oxygen, and respiratory care
The Bad
- One report of severe neglect and residents going without food
- One report of staff restricting food and residents afraid to speak up
- One report of broken transportation van and no activities
- One report describing management as unavailable or unresponsive
AI-generated from reviews and community data.
The Waters of LaGrange is a senior living community in Lagrange, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 26 reviews.
About The Waters of LaGrange
The Waters of LaGrange is a skilled nursing and rehabilitation facility located in LaGrange, Indiana, offering personalized rehabilitation services with individualized care plans and specialized treatment options.
The facility provides a secure, homelike environment designed for residents with Alzheimer's disease and other dementias, prioritizing comfort and dignified care. The center is dedicated to creating a healthy environment that promotes confident communication, honor, and collaboration among residents, families, and the healthcare team.
The facility operates an expert wound care team that oversees a broad range of cases, including complex wound management. Clinical services include tracheostomy care, oxygen therapy and monitoring, respiratory treatments, and sleep apnea care.
The Waters of LaGrange accepts private pay, Medicare, Medicaid, most major HMO plans, and other private insurance options.
Types of Care at The Waters of LaGrange
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of The Waters of LaGrange
4.8overall · 26 ratings combined
4.8★ on Google (26)
Brandon Gunn
Sep 2025
I have never seen such a well ran kitchen, so clean, kind, and caring. The manager dedicated her time to not only the residents but her staff. She truly appreciates them and it shows.
Sierra Jenkins
Jul 2025
This place needs to be shut down. For the 4th of July, 2025 weekend all staff was out of town and left the residents without food. The employees treat the residents horrible. They restrict their food very frequently. Most residents are afraid to speak up. Eric the manager is never around or hides in his office. Zoey needs to be fired. The van is always broken down, do not do any activities for them. The nursing home side is worse. This place 100% conducts elderly abuse. We are getting my grandmother out of there immediately. I wouldn’t want my worst enemy living in this place. Whoever owns this place should be held accountable to the abuse taking place.
Loretta Tyler
Nov 2024
We got invited to a Thanksgiving dinner for Ron and Esther Tyler, we are their son and daughter-in-law. We both were very impressed with the meal and all of the employees helping with the meal. They had everything well organized and we had an awesome meal. Even the big guy, Eric, was really working hard in the kitchen along with everybody else impressive! We also think that the facility is looking so much better and cleaned up more than we've ever seen it! Thank you for taking care of our parents! Good
Elizabeth Wright
Jun 2023
This review is for the staff in the dietary/dining room. My father is a resident and I am with him for his lunch and dinners. I am amazed at he menu and care given by the staff. They check on the residents and ask if they need anything else and how they enjoyed the meal. With the limited cooks and staff they put out an enjoyable experience. Mandy who oversees the dietary kitchen staff is amazing and I see how much she cares for the staff and residents.Thank you all for your caring nature and years of experience. It feels like family in there.
Government Inspection History
10 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 30, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026
Sep 10, 2025Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Feb 3, 2025Health Complaint2 citations
Protect each resident from the wrongful use of the resident's belongings or money.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 22, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2025
Oct 1, 2024Fire Safety StandardHealth ComplaintHealth Standard24 citations
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 11, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 11, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 11, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2024
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Oct 11, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 23, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 23, 2024
Sep 4, 2024Health Complaint2 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2024
Jul 18, 2024Health Complaint2 citations
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 10, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2024
Apr 2, 2024Health Complaint3 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2024
Mar 25, 2024Infection ControlNo citations
Dec 1, 2023Fire Safety StandardHealth ComplaintHealth Standard19 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 8, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 22, 2024
Aug 16, 2023Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does The Waters of LaGrange offer?
The Waters of LaGrange offers Skilled Nursing / Long Term Care.
Where is The Waters of LaGrange located?
The Waters of LaGrange is located at 787 N Detroit St in Lagrange, Indiana.
What do families say about The Waters of LaGrange?
Most reviewers praise the dietary and kitchen staff for their warmth, cleanliness, and quality of meals, and note recent facility improvements like fresh paint and a tidier dining room. However, one detailed report describes serious neglect, including residents going without food over a holiday weekend, food restrictions, staff being unavailable, and a broken transportation van.
How did The Waters of LaGrange do on recent health and safety inspections?
The Waters of LaGrange had 10 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Waters of LaGrange?
Submit the Request Information form on this page, or contact The Waters of LaGrange directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Waters of LaGrange? Claim this listing to update photos, pricing, and details. It's free.
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