3.7(135 ratings)· Tampa average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Gandy Post-Acute Care Center are mixed, with an average of 3.7 out of 5 stars from 135 Google reviews. Physical therapy and some nursing staff are frequently praised, but several reviewers describe serious concerns about cleanliness, response times, and billing accuracy.
AI-generated from reviews and community data.
Gandy Post-Acute Care Center is a senior living community in Tampa, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 135 reviews.
Gandy Post-Acute Care Center is a 160-bed skilled nursing and long-term care facility in Tampa, Florida. The center serves patients recovering from acute episodes and those requiring extended care.
Family experiences vary notably. Therapy services, particularly physical therapy, are consistently praised as attentive and effective, with staff described as empathic and knowledgeable. Several families noted that nursing and care assistant quality is uneven across the facility, though some departments have earned strong marks for responsiveness and professionalism. One family reported a billing discrepancy that went unresolved when they requested verification. Where families felt supported, they emphasized the personal attention to health details and a positive, family-like environment.
The facility holds a 3.7 out of 5 Google rating based on 135 reviews. Ratings range from 1 to 5 stars, reflecting the mixed experience that families report.
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Help Me Choose3.7overall · 135 ratings combined
3.7★ on Google (135)
Donald Cable
Jan 2026
My Insurance paid for my stay there was no lack of professional treatment.Staff was wonderful kind and caring to my needs. Clean environment nurse's are professional and on time. I had no fear in being here, thank you Gandy for not giving up on me
C M
Dec 2025
My Mother's best friend since before I was born was admitted at Grandy Crossings while I was visiting her. While she is looking forward to returning home, the nurses, staff and residents are attentive and consistent and competent. The environment is very positive from many angles. I am so impressed.
Craig Brandt
Nov 2025
My aunt was in care Nov 2024-Jan 2025. The staff were great, especially ward 2 and the administration helpful. Unfortunately it looks like they double dipped on billing - I dutifully paid my aunt's bill right away and then got a report from Medicare showing her bill should have been about $2,700 less. At that point I couldn't get anyone to respond to my request to verify this. A new owner took over in July and it's impossible finding someone to talk to (I'm out of state). I'll report what clearly looks like fraud but my advice is ask to see what your insurance covered before paying a cent
Ana Fernandez Cortez
Jun 2025
[Long review]: If I could give less than 1 star I would. The only saving grace to this place are the Physical Therapists. They were very caring, empathic, and patient with my mother, who was sent there for rehabilitation after a week long hospital admission due to a hip fracture. However, the majority of the nurses and CNAs I came across - not so much. My mother was there for 11 days in April and in those 11 days, I saw a facility that did not care for its residents/patients and a facility that was not very clean. I understand that these facilities are overcrowded, underfunded, and understaffed but hiring employees with soft skills should be a top priority, as well as a dedicated cleaning crew - especially in a facility with incontinent seniors! It is very difficult to teach compassion and patience, and I saw the lack of that in the majority of the staff - especially the night nurses. I was with my mom every day during her stay at Gandy, and every day I brought my own cleaning supplies, mainly for the bathroom. Unless you have a private room (which they explained to me was only for patients/residents who did not get along with others or who had a communicable disease), then it was 1 bathroom to every 4 people (plus their guests). And the bathrooms smelled disgusting, usually with urine on the floor or around the toilet seat. Except for the lobby and the bathroom in the front, which was used by visitors and employees. That bathroom and the lobby was always clean and smelled nice....because of course first impressions are important. Thankfully, after only a couple of days, my mom started getting stronger and we needed help from the nurses/assistants less and less (again, thanks to the Physical Therapists!). But in the first few days, whenever I pressed the button for help, the majority of the time we waited over 5 minutes for someone to come to the room. At one point I timed the wait and it was 10 minutes - 10 minutes for a 78 year old woman with a hip fracture to wait for someone to come and help her to the bathroom. That is completely unacceptable. Any time I tried to find someone to ask them for something, they seemed annoyed. I hope to never have to bring my mom to this facility (or any place like it) again. If you are thinking of bringing your loved one to Gandy because you have no other choice, please ensure you are with them every day because otherwise, your family member will not receive the care they need or deserve.
Angeli Benjamin
Jun 2025
This is an excellent place. The staff treats you like family. The therapists ate top notch. I was there two months and I was at several places. Felt cared for and they noticed details that matter when it comes to your health. Therapists are very good and know a lot. They go above and beyond. I felt like family
5 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 25, 2026
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 1, 2026
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 1, 2026
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2021
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Gandy Post-Acute Care Center offers Skilled Nursing / Long Term Care.
Gandy Post-Acute Care Center has not published its pricing. For context, communities in Tampa that publish rates start around $4,955 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Gandy Post-Acute Care Center is located at 4610 S Manhattan Ave in Tampa, Florida.
Gandy Post-Acute Care Center carries a 3.7 out of 5 rating from 135 Google reviews. Physical therapy and some nursing staff are frequently praised, but several reviewers describe serious concerns about cleanliness, response times, and billing accuracy. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Gandy Post-Acute Care Center had 5 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Gandy Post-Acute Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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